
Project Specialist
Raleigh-Durham, North Carolina Area

Project Specialist
Raleigh-Durham, North Carolina Area
IT project specialist with experience in MS-SQL, PowerShell, VB scripting, VMware, VPN, and Windows Server. History of server administration, network administration, programming, technical support, and customer service. Certified by Microsoft with a MCSA: Messaging on Windows Server 2003 certification.
Active Directory, Apache, Blackberry Enterprise Server, Break fix, Cisco, Cisco Call Manager, CSS, DFS, ESXi, Exchange 2003, Exchange 2007, Group Policy, IIS, Inter‐Tel, Linux, MCP, MCSA: Messaging on Windows Server 2003, Microsoft Office, Microsoft System Center, MS‐SQL, NetApp, Netbotz, Networking, PHP, PowerShell, SAN, Server, Social Media, Ubuntu, Virtualization, VB Scripting, VMware, VPN, WDS, Web 2.0, Windows (Server 2000, Server 2003, Server 2008, Server 2008-R2, 2000, XP, Vista, 7)
(Non-Profit; Civic & Social Organization industry)
October 2009 — Present (2 months)
-Developed a fully-automated system that creates new user accounts based on data it pulls from the HR database. Involved use of PowerShell, ASP, and SQL.
-Developed VB scripts that customized any Windows Vista computer to a standard company image.
(Non-Profit; Civic & Social Organization industry)
October 2007 — October 2009 (2 years 1 month)
-Worked in a small team to plan and execute a full network migration for another company that paid Easter Seals UCP for IT services. New network consisted of Microsoft Exchange, Active Directory, and VMware Server.
-Upgraded and migrated 1500 users from Microsoft Exchange 2003 to Microsoft Exchange 2007.
-Daily responsibilities included reporting and administration of 90 servers (both physical and ESXi), Cisco VPN, NetApp SAN, BackupExec Tape Backups, SnapMirror, APC Netbotz, and connectivity throughout the 73 offices spread across the state.
(Non-Profit; Civic & Social Organization industry)
September 2005 — October 2007 (2 years 2 months)
-Worked on an internal IT help desk.
-Supported over 2500 employees throughout 73 different offices in the state of North Carolina.
-Involved supporting and troubleshooting Lenovo and HP computers, HP printers, Microsoft Office 2003, Microsoft Windows XP and Vista, remote desktop and specialized billing software.
-Inventory management and imaging new machines via Windows Deployment Services.
-Promoted to Networked Systems Specialist in 2007.
(Information Technology and Services industry)
October 2000 — September 2007 (7 years )
-New clients were by referral only.
-Supported home users and small to medium-sized businesses.
-Services included: hardware support, networking, reselling, software support, and web-development.
(Computer Games industry)
March 2005 — January 2006 (11 months)
-Worked directly with the CEO and marketing team to redesign many parts of the company's website.
-Created a secure e-commerce website to sell products and accessories from Unique Logic + Technology using PHP and Bank of America API.
-Managed Apache server and developed using PHP and MySQL.
-Introduced and trained the technical support team to use a newly-implemented remote-assistance tool based on VNC.
-Helped open a second office and create a VPN to link both offices and several remote employees throughout the country.
(Public Company; CC; Retail industry)
May 2004 — March 2005 (11 months)
-Served as a Product Specialist trained in computers, digital cameras and small electronics.
(Accounting industry)
September 2003 — January 2005 (1 year 5 months)
-Worked with Intuit QuickBooks.
-Was introduced to managing payrolls, reconciling bank accounts and company expenses, and state and national tax forms.
(Information Technology and Services industry)
August 2004 — December 2004 (5 months)
Internship with a networking company that served clients throughout Western North Carolina. The internship invloved Cisco networking and Windows server operating system.
Business Managment , 2008 — 2011 (expected)
Bicycling, Business Psychology, Computers and Technology, Environmental Issues and Sustainability, Leadership and Team Theories, Photography, Politics, Social Media and Web 2.0, Travel
Ride Without Limits North Carolina
Microsoft Certified Professional (MCP)
Microsoft Certified Systems Administrator (MCSA): Messaging on Windows Server 2003
Microsoft Certified Technology Specialist (MCTS)