John C. Renshaw, Jr. (Chuck)

Current

• Enterprise IT Security Team Lead at Texas Health & Human Services Commission

Past

• Senior Claim Adjuster at State Farm Insurance
• Recovery Manager at CheckRite of Austin
• Loan Operations at Liberty National Bank

• Teller Operations Lead at CreditBanc Savings
• Collections & Exchange/Vault Teller at Austin Bank of Commerce

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Education

• The University of Texas at Austin
• Centenary College of Louisiana

Connections

75 connections

Industry

Government Administration

John C. Renshaw, Jr. (Chuck)’s Summary

OBJECTIVE
o Seeking an opportunity to utilize my business management experience and information technology expertise with the potential for career advancement and community service

SUMMARY
o Skillful at organization and handling details in an effective and beneficial manner
o Experienced using a combination of practical and analytical approaches to problem solving
o Effective steward, team builder and leader, customer focused professional - Self-motivated and takes initiative
o Effectively set priorities and implement decisions to achieve immediate and long-term goals to meet operational, statutory, contractual deadlines

ADDITIONAL BACKGROUND
o Field Producer, PM Magazine, KSLA-TV, Inc., Shreveport, LA
o Producer/Director, Television Ministry, First United Methodist Church, Austin, TX
o VP Finance/Owner, Group R Broadcasting, Inc., KPSM-FM, Brownwood/Austin, TX

John C. Renshaw, Jr. (Chuck)’s Specialties:

o Systems security management and administration
o Policy, Process, and Procedure analysis and development – Legislative and Statutory requirements analysis and implementation
o Systems access controls, user identity management, data and systems integrity and protection
o Web site design, authoring, and publishing; Communications
o Forms & Document management and retention, Desktop Publishing, Systems specific to information/data security, business, and financial services

John C. Renshaw, Jr. (Chuck)’s Experience

• Enterprise IT Security Team Lead

  Texas Health & Human Services Commission

  (Government Administration industry)

  February 2001 — Present (8 years 11 months)

  Enterprise IT Security Team Lead/Senior Security Analyst (2001-present)
  Interim Manager (June, 2006-August, 2006), Assistant Manager (2001-2006)
  o Analyze, develop, and implement information security policies, procedures, standards, and guidelines
  o Review and analyze state and federal legislation and other statutory requirements ; impact analysis of pending legislation and potential requirements
  o Lead in development of multiple access control and user/identity management systems and processes
  o Team Lead for IT Security Administration, User Management and Provisioning in cooperation with agency business or program areas, systems, applications, data owners, external contractors and vendors
  o Lead and participate in security and risk vulnerability assessments and audits
  o Supervise and train administrative and technical staff
  o Lead and participate in internal, inter-agency, and external workgroups
  o Design, write, and publish security documents, security forms, and web content
  o Interact with Executive Management on a regular basis

• Senior Claim Adjuster

  State Farm Insurance

  (Privately Held; 10,001 or more employees; Insurance industry)

  November 1997 — February 2001 (3 years 4 months)

  Casualty adjuster specializing in automobile claims
  Licensed by the Texas Department of Insurance
  Investigated, documented, and settled property damage and bodily injury claims
  Mentored adjusters in claim handling and claims systems
  Commendable rating and promotion in August 1999

• Recovery Manager

  CheckRite of Austin

  (Privately Held; 11-50 employees; Financial Services industry)

  July 1992 — November 1997 (5 years 5 months)

  Manager of office staff and operations
  Supervise and train staff, including hiring and review
  Assured statutory compliance with State and Federal laws, such as the Fair Debt Collection Practices Act (FDCPA)
  Routine customer interaction and problem resolution
  Supervised IT operations and maintenance

• Loan Operations

  Liberty National Bank

  (Privately Held; 51-200 employees; Banking industry)

  October 1986 — July 1992 (5 years 10 months)

  Reconcile loan accounts and general ledger
  Maintain records and tracking of negotiable cash instruments and collateral
  Assist in Systems and Business Process development
  Promoted to loan department March 1987

• Teller Operations Lead

  CreditBanc Savings

  (Privately Held; 201-500 employees; Banking industry)

  November 1985 — October 1986 (1 year )

  Supervise and train staff for statewide locations, including staff hiring and review
  Maintain regulatory compliance
  Supervise and reconcile negotiable cash instruments

• Collections & Exchange/Vault Teller

  Austin Bank of Commerce

  (Privately Held; 51-200 employees; Banking industry)

  April 1984 — November 1985 (1 year 8 months)

  Service collections and commercial account customers
  Maintain and reconcile negotiable cash instruments

John C. Renshaw, Jr. (Chuck)’s Education

• The University of Texas at Austin

  Architectural Engineering 1982 — 1984

• Centenary College of Louisiana

  Engineering 1980 — 1982

  Activities and Societies:

  Kappa Sigma Fraternity

John C. Renshaw, Jr. (Chuck)’s Contact Settings

Interested In:

• career opportunities
• new ventures
• reference requests
• getting back in touch