
Senior Manager of IT and E-Commerce at Revo America Inc.
Dallas/Fort Worth Area

Senior Manager of IT and E-Commerce at Revo America Inc.
Dallas/Fort Worth Area
• Outcome-focused leader with fearless will to perform and a confidence to succeed.
• Entrepreneurial marketer with demonstrated ability to raise online store revenue by 200% in three years.
• Extensive experience developing internet marketing campaigns. From newsletters and email campaigns to online selling integration with Ebay.com and Amazon.com, experienced connecting back end processing to multiple sales channels.
• Technical guru combined the understanding of web analytics and the proper implementation of technology to solve e-commerce business challenges.
• Strong communicator who delivered transformative presentation that redefined corporate culture.
• Highly motivated, leader with over ten years experience in Information Services. Worked as a project manager on projects with multi-phased implementations involving formal scopes and project definitions.
• Eagle Scout with high ethical standards of performance and behavior.
Sample Work/Project Charter -
http://docs.google.com/Doc?id=d2tqjdv_47dcv5xpc4
Certifications-
Certified ScrumMaster (CSM) - 2009
Microsoft Certified Systems Engineer NT 4.0 - 2000
Microsoft Certified Database Administrator SQL 7.0 - 2000
Strategic Planning, E-Commerce, Project Management, Capital Budgeting
Technical Areas-
Languages:
Coldfusion 8.0, Html, CSS, Javascript, XML, XSL, T-SQL, PL SQL, VB 6.0
Software:
Microsoft Project, Microsoft Visio, Scrumworks, Google Analytics, Google Adwords, SQL Server 6.5 – 2003, Dreamweaver 8.0, CFEclipse, PL SQL Plus, MS Office XP
E-Commerce Platforms:
ChannelAdvisor.com, EBay.com, Paypal.com, Amazon.com, ConstantContact.com
(Privately Held; Consumer Electronics industry)
July 2009 — Present (5 months)
Successful turnaround of failing project, 6 months overdue; delivered functioning system in 10 days. www.RevoDVR.com provides Name Service redirection for security video systems. Identified and isolated critical IT resources, reduced scope to only required deliverables; eliminated tasks that had entered project through scope creep. Redesigned and delivered new website look to incorporate a modern professional image.
Coordinated cross functional teams from Customer Service, Warehouse and Shipping to IT vendors to deliver successful project results. Led team members in the onboarding process for Commerce Hub to develop sales through HomeDepot.com. Completed training and onboarding process on schedule. Wrote inventory import script for Commerce Hub import process.
Identified inefficient resources and relationships; made changes to save thousands of dollars per year.
Managed vendor relationships that delivered IT services to Revo. Researched and identified new vendor opportunities for improved service at reduced costs.
(Public Company; IDARQ.PK; Marketing and Advertising industry)
April 2009 — July 2009 (4 months)
Provided programming support for advertising application written in ColdFusion.
Rewrote error handling code to use CFCs accessible throughout application.
(Public Company; 1001-5000 employees; Telecommunications industry)
July 2000 — September 2008 (8 years 3 months)
Initiated and facilitated creation of additional e-commerce store to handle E-Bay and Amazon sales. New, 3rd party hosted e-commerce store integrated with E-Bay and Amazon APIs to facilitate listings, auctions and payment processing. Wrote XML integration process between hosting company and Uniden back end servers.
Initiated, designed and implemented customer newsletter for Uniden customers. Coordinated team of employees from multiple departments to produce newsletter and email to compiled list of 250K Uniden customer email addresses. Newsletter generated sales reached an additional $250,000.00 in fiscal year 2007 and $600,000.00 for fiscal year 2008 representing 10% of total sales.
Performed Webmaster duties for Uniden America Corporate website at www.Uniden.com. Wrote custom web pages to interface with SQL Server 7.0. Coordinated closely with Marketing and Customer Services department to produce www.Uniden.com.
(Non-Profit; 11-50 employees; Non-Profit Organization Management industry)
June 2005 — May 2006 (1 year )
Cubmaster Pack 534 - First United Methodist Church Mansfield, TX
Adult volunteer as leader of a pack of 75 boys and over 100 parents.
Awarded Adult Scouter of the Year for 2006
Organized parent volunteers and directed boys to create Haunted Pirate's Halloween weekend decorations for Grand Prairie, TX, Loyd Park Halloween Fall camping weekend. Won 2nd place in campsite decorating contest among 300+ campsites.
Organized and directed Yearly Cub Scout Pack Pinewood Derby Race for 70+ boys and over 100 parents.
Organized parent volunteers and directed boys to reenact live-action Battle for Texas Independence at Spring campout. Boys decorated costumes and role played the Battle of San Jacinto with water guns. Dressed as General Sam Houston in full Texican uniform with full Lamb Chop sideburns.
(Privately Held; 1-10 employees; Information Technology and Services industry)
November 1999 — July 2000 (9 months)
Developed custom software applications using VB 6.0 and MS SQL Server 7.0. Gained experience using RDO and ADO connection methods to connect to the SQL server. Wrote SQL stored procedures in T-SQL and passed parameters from VB to SQL Server 7.0. Displayed multiple result sets in client application. Wrote reports in Crystal Reports version 7.0 and 8.0. Implemented constraints and indexes on the SQL Server databases. Experience with SQL Query analyzer and SQL Profiler. Used DTS to move data between tables.
Designed and developed Sales Commission Calculator application. Programmed using Visual Basic for Applications with MS Access 2000.
(Privately Held; 11-50 employees; Information Technology and Services industry)
March 1998 — November 1999 (1 year 9 months)
Analyzed business processes and defined Project Scopes, defined Detailed Project Plans and wrote Detailed Project specifications. After defining client’s needs, programmed in a VB macro language called Task programming which is like Visual Basic for Applications. Alter look and operation of MarketForce base software to fit client’s needs. Installed and configured the Sales Automation systems on Windows NT Server 4.0 and the Pervasive SQL database engine. Experience with Data Junction as a Data Conversion tool. Installed and configured small office LANs with Hubs and UTP Cat 5 cabling. Configured RAID 5 Disk controller on a server then installed and configured NT 4.0 Server.
Responsible for large project administration having multi-phased implementations. Created project plans in Microsoft Project; monitored progress weekly and monthly according to project plan and detailed specification. Coordinated 7 different programmers through project life cycle to complete project.
(Educational Institution; 1001-5000 employees; Higher Education industry)
August 1991 — March 1998 (6 years 8 months)
Instructed adults in basic computer skills and basic literacy skills. Experience developing curriculum.
Designed student database for classroom management using Access 97. Developed application to track student progress and display test scores according to State and Federal reporting requirements.
(Non-Profit; 51-200 employees; Non-Profit Organization Management industry)
April 1985 — April 1986 (1 year 1 month)
College social fraternity volunteer position.
Certificate , CIO Pocket MBA , 2008 — 2008
Studied the strategic application of technology to current business challenges to create innovative solutions to reduce expenses and increase revenue.
Masters , Business Administration in Strategic Leadership , 2005 — 2008
with Certificate In Project Management
Associates in Applied Science , Computer Programming , 1997 — 2004
With High Honors
Certifications:
MCDBA - Microsoft Certified Database Administrator (SQL 7.0) 06/00
MCSE - Microsoft Certified System Engineer (NT 4.0) 05/00
Bachelor of Arts , Communications , 1984 — 1990
Online Marketing, computers, fishing and boating
TheClimateProject.org - Climate Change Messenger 2007,
Texas Parks & Wildlife Volunteer Fishing Instructor 2006 - 2007,
Boy Scouts of America - Adult leader 2001 - 2007,
Delta Chi Fraternity
Scouter of the Year Award 2006
Eagle Scout 1980