Student of Law at Western University
Join LinkedIn & access Justine's full profile
Fostered strong rapport with patients by making courtesy reminder calls for appointments and taking care of each patient’s concerns regarding treatment options and insurance coverage.
Managed the patient monthly recall system and was responsible for directly billing insurance providers and encouraging effective communication between the patient, the provider, and the dental office when claims or estimates were outstanding.
Created a receptionist training manual outlining detailed procedures to be followed in the event that another staff member would need to take on receptionist duties.
Led two weekly tutorial sessions of 35 students each which involved interactive learning activities and clarified course component expectations.
Provided support to the course instructor in marking assignments, standing in as a guest lecturer, invigilating midterm exams, and holding office hours to answer student inquiries.
Upheld company founding values of superior customer service by working with each customer’s unique situation when writing rental contracts and conducting second-day courtesy calls, resulting in 87% of surveyed renters being “completely satisfied” with the branch’s overall level of service in August 2011.
Contributed to branch operating profit by excelling in the sale of protection products and strengthened the branch’s relationships with major accounts including body shops, dealerships, and insurance agents by communicating with their employees on a daily basis and actively seeking feedback regarding the service provided to their customers.
Named to the Dean's Honour List three years in a row for achieving a GPA above 9.5.
Awarded for academic excellence three years in a row.
Graduate scholarship awarded for outstanding academic achievement in courses offered by the Human Resource and Labour Relations area.
Transformed the conference into a highly interactive experience for first and second year students in the DeGroote business program that focuses on career preparation as well as academic curriculum and extra-curricular opportunities, resulting in positive feedback from attendees, guest speakers, sponsors, and the DeGroote Commerce Society executive team.
Liaised with the DeGroote Commerce Society, the Centre for Business Career Development, McMaster External Relations, the McMaster Students Union, faculty members, clubs, and previous AAC chairs to learn best practices, plan logistics, schedule 15 speakers, and prepare a committee budget in a timely manner.
Planned and executed an effective promotional strategy for the conference which included class announcements, creating and updating a Facebook page, and hiring a marketing and promotions committee member to create promotional materials such as posters and a banner, which resulted in meeting the targeted attendance of 60 students.
Over 300 million professionals are already on LinkedIn. Find who you know.
Student at McMaster University
IT Support Administrator at Vecova
Corporate Tax Co-op at Hydro One
Crisis Intervention at Victim Services
President at Route1 Inc.
Strategic Relationship Marketing Student
Recent graduate gathering experience in the nonprofit sector