Joshua Varney

Current

Senior Account and Tech Support Manager at InsideSales.com

Past

Part Time Technical Support at InsideSales.com
Renewal Agent at Investools
Sales Rep at I-Satellite

Electronic Sales Associate at OfficeMax
Computer Sales Assoicate at Gateway

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2 more...

Education

Utah Valley University
Broome Community College

Recommended

5 people have recommended Joshua

Connections

52 connections

Industry

Computer Software

Websites

Joshua Varney’s Summary

Supporting and Managing Accounts of companies that sell remotely.

Joshua Varney’s Specialties:

Analytical mind thinker, great problem solver, hard worker, willing to take calculated risks, I enjoy a good challenge.

Joshua Varney’s Experience

Senior Account and Tech Support Manager

InsideSales.com

(Privately Held; Computer Software industry)

May 2007 — Present (2 years 8 months)

Technical Support Manager:
Managing the tech support team to deliver the best possible support to our customers through different types of media (internal trouble ticket system, email, phone and community site)

Trouble shoot problems from the simple fix to the elaborate detailed puzzle that makes you scratch your head for a bit.

Effectively communicate concerns, goals and stragety to other departments within InsideSales.com.

InsideSales.com System Administer Trained

The main priority at Insidesales.com is to contact your leads as fast as possible. Here you have the tools to do so. Contact times are measured in minutes, not hours or days like other companies.

Our MIT studies prove that the fast you contact a lead, the better contact and qualifiy ratios you will have.
Part Time Technical Support

InsideSales.com

(Privately Held; Computer Software industry)

September 2006 — May 2007 (9 months)

Worked as a Part-Time Technical Support Rep, taking customer inquries for support questions through phone, email and customer support portals.

Worked part-time while finishing my final year of college.
Renewal Agent

Investools

(Public Company; SWIM; Financial Services industry)

September 2003 — September 2006 (3 years 1 month)

I renewed investment research subscription based products to a warm customer list. I received a broad education around the stock market which included stock, options, advanced options and currencies.
Sales Rep

I-Satellite

(Consumer Electronics industry)

March 2003 — August 2003 (6 months)

I worked as a direct sales rep, selling Dish Network Satellite system in Utah and Fresno, California.
Electronic Sales Associate

OfficeMax

(Public Company; OMX; Retail industry)

September 2001 — December 2002 (1 year 4 months)

Sold Electronics to Home and Business based customers...

Computers, printers, scanners, networking equipment etc..
Computer Sales Assoicate

Gateway

(Public Company; GTW; Computer Hardware industry)

August 2000 — September 2001 (1 year 2 months)

Sold computer and computer equipment for Gateway Country in the OfficeMax store in Vestal, NY.

Joshua Varney’s Education

Utah Valley University

BS Business Administration , Business Management with a Finance Emphasis , 2005 — 2007

Paid for my entire college education myself and graduated with zero college debt. Although it took 7 years to accomplish but with a good savings plan, a budget and patience it was worth the wait.
Broome Community College

Assiocates Degree, Business Administration , 2000 — 2003

Additional Information

Joshua Varney’s Websites:

Joshua Varney’s Interests:

Finance, Investing, Options Trading, Option Spread Trading, Managing my own 401k Hiking, Golfing, Blogging, Writing Articles, Playing tag with my son, playing stragety based board games (Acquire, Axis and Allies) My Self Directed 401k Monthly Returns: June 09 - 13.4% July 09 - Flat Aug 09 - 12.2% Sept 09 - Flat Oct 09 - Flat