Joshua Oakes

Current

• Independent Consultant at Independent Internet Publisher and Consultant

Past

• Service Manager at The MacSuperstore
• VP Product Development at Alpha Digital Solutions, LLC
• Engineering Manager, UI Engineer at Bay Leaning, Inc.

• Senior Technician at Pacific Computer, Inc
• Student Web Designer/Content Developer at Cal Poly State University

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Education

• California Polytechnic State University-San Luis Obispo

Recommended

1 person has recommended Joshua

Connections

23 connections

Industry

Internet

Joshua Oakes’s Summary

I build and improve systems, products, sites, and ideas. Be it the service department at an Apple Specialist, a website, a software product, or a business process, I obsess over the gap between what is, and what could be.

I thrive working in small, collaborative, interdisciplinary teams where my leadership and contribution can bring direction in a diverse environment to create something new and amazing.

I’m not interested in lip service, I’m interested in doing great things.

Joshua Oakes’s Specialties:

System and Process Building
Management and Leadership
Information Architcture
Copywriting and Editing
Task and UI Design
Web Design and Usabilty
Web Technologies
Mac OS X Server
Mac Desktop Support

Joshua Oakes’s Experience

• Independent Consultant

  Independent Internet Publisher and Consultant

  (Internet industry)

  2000 — Present (9 years )

• Service Manager

  The MacSuperstore

  (Information Technology and Services industry)

  2004 — 2007 (3 years )

  I'm proud to have been the Service Manager at America's Best Independent Mac Store, according to Cult of Mac.
  
  While at The MacSuperstore I transformed the Service Department's physical space, process, policy, and customer interaction to better serve our customers.
  
  Our service team, which included myself, a handful of great technicians, an amazing service administrator, and a very customer-focused service counter technician reduced turnaround times, increased department profitability and efficiency under a rapidly growing workload. Which means the whole team did a great job.

• VP Product Development

  Alpha Digital Solutions, LLC

  (Computer Software industry)

  2003 — 2004 (1 year )

• Engineering Manager, UI Engineer

  Bay Leaning, Inc.

  (Internet industry)

  2000 — 2002 (2 years )

• Senior Technician

  Pacific Computer, Inc

  (Information Technology and Services industry)

  1998 — 2000 (2 years )

• Student Web Designer/Content Developer

  Cal Poly State University

  (Educational Institution; 1001-5000 employees; Higher Education industry)

  1998 — 2000 (2 years )

Joshua Oakes’s Education

• California Polytechnic State University-San Luis Obispo

  BA , English , 1996 — 2000

  Activities and Societies:

  Sigma Tau Delta - English Honors Society

Additional Information

Joshua Oakes’s Interests:

Nature Photography, Literature, Literary Science Fiction, Collecting Apple Computers.

Joshua Oakes’s Groups:

Apple Certified Help Desk Specialist, Apple Certified Macintosh Technician, Apple Product Professional

•    Apple Professionals
•    MacUser
•    California Polytechnic University San Luis Obispo Alumni
•    Nashville Geek Breakfast
•    Mac Superstore - Current and Former Employees

Joshua Oakes’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• expertise requests
• reference requests
• getting back in touch