Adaptable, Multi-Platform Systems/Sales Engineer
Austin, Texas Area
- Current
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- Corporate Systems Engineer at VMware
- Past
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- Systems Engineer; EMC Insignia at EMC
- Field Engineer at EDS
- Sr. Systems Administrator at Travelocity
- Network Administrator at Red Herring
- IT Manager at Interim Search Solutions
- Associate Consultant at Mann Consulting
- Salesperson at Computerware
- Education
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- Brandeis University
- Teaneck High School
- Recommended
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6 people have recommended Joshua - Connections
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500+
connections
- Industry
- Information Technology and Services
- Websites
Joshua Liebster’s Summary
Systems/sales engineer with a strong, solid foundation in VMware, Windows, Macintosh and UNIX systems at the server and desktop level. Experience is based in 10 years of system administration and desktop support as both consultant and in-house IT.
Main interest is in learning new technologies and consistent intellectual growth, with a dash of sales, customer service and problem solving thrown in.
VMware Certified Professional (VCP)
Joshua Liebster’s Specialties:
VMware, ESX, VI3, VirtualCenter, Mac OS X, Windows NT, Windows 2000, Windows 2003, Windows XP, backup software, storage software and hardware, SAN, NAS, Linux, Fibre Channel, iSCSI
Joshua Liebster’s Experience
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Corporate Systems Engineer
VMware
(Public Company; 5001-10,000 employees; VMW; Computer Software industry)
February 2007 — Present (2 years 6 months)
* Technical sales support for inside sales representatives and field systems engineers.
* Perform presentations and live demonstrations of entire enterprise product line for small to enterprise businesses as well as user groups. -
Systems Engineer; EMC Insignia
EMC
(Public Company; 10,001 or more employees; EMC; Information Technology and Services industry)
April 2005 — February 2007 (1 year 11 months)
* Acted as technical sales representative/sales engineer for company's line of Small to Medium-size Business (SMB) software and hardware products: CLARiiON AX100 and AX150, Retrospect, RepliStor, VisualSRM SMB, eRoom SMB, and Storage Administrator for Exchange. Assisted inside and outside sales team with technical issues. Also performed some professional services for products.
* Wrote competitive analyses for use by technical and non-technical sales people, as well as partners. Created and gave presentations from a technical and sales perspective on products, including basic concepts to help understand the depth of the product line.
* Set up and maintained local demo lab, as well as a portable demo lab to ship from partner to partner. The labs contained the software and hardware needed to demonstrate all of the company's products, including all of the operating systems supported. -
Field Engineer
EDS
(Public Company; 10,001 or more employees; EDS; Information Technology and Services industry)
January 2004 — April 2005 (1 year 4 months)
* Lead support engineer for San Francisco site of Travelocity. Using EDS' trouble ticketing system, solved users' technical issues, while rigorously maintaining the service level agreement in place with Travelocity's parent company, Sabre. Also performed installs, moves, adds and changes with same attention to the SLA.
* Lead technical contact for projects integrating the Travelocity site further into the Sabre network as a whole. -
Sr. Systems Administrator
Travelocity
(Public Company; 1001-5000 employees; TVLY; Information Technology and Services industry)
August 2000 — December 2003 (3 years 5 months)
* MIS site manager for San Francisco office. Supervised 3 person IT team and set policy for setup of Windows 2000 servers and workstations, including local File, Print, DNS, DHCP, WINS, IAS, VPN and Squid proxy services. Also managed help desk and support operations.
* Sole Macintosh desktop and server support representative for entire company. Dedicated desktop and server support representative for 35 node Multimedia team, covering Mac, Windows and UNIX. Set up and maintain Network Appliance 840, AppleShare IP 6.3, OS X Server 10.1, Windows 2000, FileMaker Pro 5.0, Extensis Portfolio 6 and Quantum SNAP! servers. Also in charge of hardware and software budgeting and purchasing for entire Product Marketing team. -
Network Administrator
Red Herring
(Privately Held; 51-200 employees; Information Technology and Services industry)
August 1997 — July 1999 (2 years)
* Part of three-person team doing end-user technical support for 125 node LAN and WAN, extending to New York. Administered and troubleshot file, printing and internet services on both NT Server 4.0 and AppleShare IP 6.3. Administered POP/IMAP e-mail, LDAP and web services on Netscape SuiteSpot for Solaris. Administered and maintained Ascend remote access server. Administered and maintained phone and voice mail system running OCTEL under OS/2. Aided in company expansion into additional building spaces.
* Worked as onsite tech for all Red Herring Events, setting up temporary Cat 5 Ethernet networks and ISDN internet connections for various conferences run by Red Herring internationally. Also troubleshot any computer and audio-visual issues that developed for attendees. -
IT Manager
Interim Search Solutions
(Public Company; 51-200 employees; Staffing and Recruiting industry)
November 1996 — August 1997 (10 months)
* Sole internal computer manager for 125+ person Mac-based executive search firm. Oversaw all Macs on WAN (T1 and Frame Relay) covering SF, San Jose, Bellevue, Washington and Durham, North Carolina. Ran training sessions and coordinated specialized and extra work with outside contractors. Upgraded and maintained QuickMail, AppleShare, NT Server 4.0 and FileMaker servers on all sites.
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Associate Consultant
Mann Consulting
(Privately Held; 1-10 employees; Information Technology and Services industry)
November 1994 — November 1996 (2 years 1 month)
* Troubleshot, upgraded and installed Macintosh computer systems, LANs and WANs for up to 200+ person companies, specializing in advertising and graphic design firms. Designed FileMaker Pro databases for use in businesses ranging from meeting management agencies to Hollywood film studios.
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Salesperson
Computerware
(Privately Held; 201-500 employees; Information Technology and Services industry)
November 1993 — March 1995 (1 year 5 months)
Sold and advised on purchases of Macintosh hardware and software. Other responsibilities included: hardware installation and diagnostics, and daily reconciliation of cash receipts.
