
VP, Product Innovation & Development at ServiceMagic
San Francisco Bay Area

VP, Product Innovation & Development at ServiceMagic
San Francisco Bay Area
Josh is responsible for driving product innovation for ServiceMagic - currently, he spends most of his time working on mobile & social applications, video, and community content development. Prior to joining ServiceMagic, Josh led the product and marketing teams for a number of venture funded start-ups and managed small business buying on eBay, helping it grow into a $4.7B line of business for the company. Prior to eBay, Josh was a consultant at Bain & Company.
Josh received an MBA from University of California, Berkeley and a BBA from University of Michigan.
(Public Company; IACI; Internet industry)
March 2009 — Present (5 months)
Mobile, Social, Community, & Content.
(Internet industry)
October 2008 — Present (10 months)
InGameNow lets sports fans discuss live games in real-time via the web, iPhone, and leading IM networks.
(Public Company; IACI; Internet industry)
December 2008 — March 2009 (4 months)
ServiceMagic is the leading resource on the web for local services - connecting millions of homeowners with a nationwide network of over 58,000 screened and customer rated service providers.
(Privately Held; Computer Software industry)
August 2006 — October 2008 (2 years 3 months)
Draper, Fisher, Jurvetson funded social media network, distributing professional and user generated content to teens via leading Instant Messaging networks
• Defined & executed Product & Marketing strategy resulting in 500%+ growth to over 10 Million users sending more than 2 Billion IM messages
• Built & lead a team of 7 Product Managers, Writers and User Experience Designers
• Negotiated, closed, and executed deep integrations with the largest teen media brands including Teen Magazine, Seventeen Magazine, Elle, and CosmoGirl
(Public Company; Internet industry)
June 2004 — September 2006 (2 years 4 months)
• Drove enhancements to eBay’s B2B pricing model and marketing strategy which led business-to-business trade to become eBay fastest growing segment, growing by nearly 250% to $4.7B in a two year period
• Authored the global business & product strategy for eBay’s Local shopping experience, and lead a 17-member cross-functional team to define product requirements
• Recruited eBay’s largest store owner, bringing nearly $200MM of inventory to eBay
(Venture Capital & Private Equity industry)
June 2001 — June 2003 (2 years 1 month)
Industrial & Manufacturing Focused Operational Private Equity Firm
• Led the development of relationships with over 50 National Labs and private research institutions to transfer and commercialize early-stage industrial technologies (Material Science, Clean Energy, etc…) related to Harbour Group’s portfolio companies
• Presented investment opportunities to an investment committee which included the CEO of Colgate-Palmolive, the past-CEO of Paine Webber, and the Chairman of Harbour Group
(Insurance industry)
May 1999 — May 2001 (2 years 1 month)
Online distribution channel for life/health Insurance for small businesses; funded by Bain and Company, Texas Pacific Group, and Fortis Benefits Insurance Company
• Led the national roll-out of the ebDirect offering, obtaining corporate insurance licenses in 48 states and establishing contractual relationships with over 215 insurance carriers
• Negotiated and signed numerous strategic distribution partnerships including Staples, Wells Fargo Bank, BuyerZone, AllBusiness, and National City Bank
(Privately Held; Management Consulting industry)
1998 — 1999 (1 year)
• Growth Strategy - developed a growth strategy for a $1B health insurance provider which led the CEO to fund a start-up I founded to execute the strategy
• Customer Profitability – analyzed customer profitability for a wireless service provider, personally identifying a $2MM savings opportunity which the client executed that quarter
• Competitive Strategy - worked with the executive team from a leading manufacturer to develop a competitive response to the launch of a private label brand by a big-box retailer
MBA , 2003 — 2005
BBA , Business