
BlackBerry® Certified Support Specialist
Columbus, Ohio Area

BlackBerry® Certified Support Specialist
Columbus, Ohio Area
(Privately Held; Telecommunications industry)
September 2007 — Present (2 years 3 months)
I work hand in hand with client IT departments as well as major wireless carriers to get end user's mobile devices fully functioning and integrated with their email infrastructure.
1999 — 2000
BlackBerry® Certified Support Specialist
Junior BES administrator
ProfitLine Tier 2 Representative
ProfitLine Contact Center Mentor
Previously a Volunteer Community Moderator at PinStack.com