Joshua Poulson, PMP®

Current

• Technical Resolution Manager at IBM

Past

• Development Project Manager/Area Project Manager at IBM
• Software Engineer Manager at IBM
• Software Engineer Manager at IBM

• Software Development Manager at Informix
• Senior Systems Programmer at ADP
• Systems Programmer at Widener University
• Associate Educational Support Representative at Microsoft Corp.
• Lab Consultant at New Jersey Institute of Technology (NJIT)
• Contract Programmer at Technology Specialists, Inc.
• Contract Programmer at Widener University

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7 more...

Education

• Oregon Health and Science University
• Widener University
• New Jersey Institute of Technology (NJIT)

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Recommended

3 people have recommended Joshua

Connections

500+ connections

Industry

Computer Software

Joshua Poulson, PMP®’s Summary

Ambitious, driven and resourceful business strategist and I.T. leader with an exemplary background in conceiving and developing unique initiatives to propel technology to the limit and optimize performance. Capable of tackling the most challenging I.T. issues and delivering results. Creative, recognized for keeping on the leading edge of technology and utilizing the latest applications and hardware. Results and performance driven, thrives in an environment of constant challenge and diversity. Articulate, breaks the technology barrier down, acts as the conduit between customer and the technical experts. Industrious, exudes energy and confidence, motivates and mentors team members to succeed and deliver quality work within strict specifications, time lines and budgets.

Joshua Poulson, PMP®’s Specialties:

Team Leadership and Support
Project Management
Program Management
System Software Development
Business Management
Open Source Development
International & Remote Management
Release Management
P&L, Budget preparation
Project Management Professional (PMP) certification

Joshua Poulson, PMP®’s Experience

• Technical Resolution Manager

  IBM

  (Public Company; 10,001 or more employees; IBM; Information Technology and Services industry)

  October 2007 — Present (8 months)

  * Acts to engage appropriate resources to resolve proactive and escalated customer complaints.
  * Owns and leads the technical resolution across multiple organization/divisions within IBM until the complaint is resolved.

• Development Project Manager/Area Project Manager

  IBM

  (Public Company; 10,001 or more employees; IBM; Computer Software industry)

  May 2005 — October 2007 (2 years 6 months)

  * Represented 100 personnel at geographically disparate locations across the world charged with writing system software for multiple platforms on Linux.
  * Worked to optimize and streamline the release management process after a poor ISO9000 audit which highlighted the need for better control.
  * Tabulated and presented the capital budget to the Capital Management Committee at the Linux Technology Center. Facilitating planning processes across the $200 million international organization.
  * Reduced project control duplication, consolidating processes and database systems, optimizing tracking, planning, and communications between Executives, Development, and Release Management.

• Software Engineer Manager

  IBM

  (Public Company; 10,001 or more employees; IBM; Computer Software industry)

  August 2003 — May 2005 (1 year 10 months)

  * Led the launch of several new or updated Linux components.
  * Held full accountability for all human resource functions for 19 Software Engineers.
  * Managed and coordinated teams in Oregon, Washington, Texas, Japan, and Australia, and coordinated with international communities contributing key features to the Linux kernel in networking, NFS, CIFS, and JFS file-systems, Enterprise Volume Management System, LSB and Globalization.
  * Led an Oregon and Japan team to enhance IPv6 support required for future Internet growth and improve NFSv4 security; the Austin filesystem team to develop multiple high-performance file systems and volume management software; and the Texas and Australia standards group to establish the LSB standards; and a Japan team to further Linux internationalization and globalization.
  * Contributed to the global IBM $6 billion Linux revenue in 2004, and supported further revenue growth.

• Software Engineer Manager

  IBM

  (Public Company; 10,001 or more employees; IBM; Computer Software industry)

  July 2001 — August 2003 (2 years 2 months)

  * Directed two software development teams with 9 Software Engineers tasked with delivering two critical and three minor releases of the IBM Informix Extended Parallel Server (XPS) data warehousing database product to the market while responsible for full lifecycle development.
  * Achieved 70 percent adoption in one year for an incremental release, XPS 8.32.
  * Conceived and presented before management a comprehensive 3 year plan highlighting increased revenue generation by emphasizing the customer as the priority, driving customer advocacy, and listening to and acting upon their defined requirements.
  * Facilitated Beta training with Field Representatives and key customers to emphasize close customer contact which provided a significant boost in customer satisfaction and stimulated their valuable input into product development.
  * Built synergy, rapport, and motivation into a team that had lacked cohesion and the impetus to perform at optimum.

• Software Development Manager

  Informix

  (Public Company; 1001-5000 employees; IFMX; Computer Software industry)

  August 1997 — July 2001 (4 years)

  Software Development Manager
  * Controlled a business realignment, changed release plans to improve customer service, after the acquisition of Informix by IBM retained the product line primarily as a result of numerous influential customers in Fortune 500 companies.
  * Responsible for planning the “Arrowhead” project, a new database platform targeting multiple Solaris, HP/UX, AIX, Linux, and Microsoft Windows platforms, and supporting transaction and ad hoc query workloads.
  
  Project Manager
  * Planned, recruited contractors, developed, and completed the 64 bit Solaris port standardization project for Informix’s i.Foundation.
  
  Team Lead
  * Led 8 professionals assigned to transition the Informix XPS product from a 64-bit port to a fully-integrated development platform.
  
  Software Engineer 3
  * Performed platform-specific, networking and high-availability work on assorted projects.

• Senior Systems Programmer

  ADP

  (Public Company; 5001-10,000 employees; ADP; Computer Software industry)

  January 1995 — August 1997 (2 years 8 months)

  * Developed middleware, standardized the Windows client platform, and supported systems at trade shows.

• Systems Programmer

  Widener University

  (Educational Institution; 51-200 employees; Higher Education industry)

  1987 — 1995 (8 years)

  * Administered administrative computing department servers, clients, and networks.
  * Built and maintained multiple generations of the multi-campus network including early Internet connections.

• Associate Educational Support Representative

  Microsoft Corp.

  (Public Company; 1001-5000 employees; MSFT; Computer Software industry)

  December 1986 — September 1988 (1 year 10 months)

  * Represented Microsoft to several educational institutions.
  * Demonstrated and supported all Microsoft products for the IBM PC and Macintosh platforms, including DOS, Xenix and MacOS.

• Lab Consultant

  New Jersey Institute of Technology (NJIT)

  (Educational Institution; 201-500 employees; Higher Education industry)

  September 1986 — May 1987 (9 months)

  * Responsible for networked IBM PC clone laboratories, with home-grown print services and Nestar file servers.

• Contract Programmer

  Technology Specialists, Inc.

  (Public Company; 51-200 employees; Computer Software industry)

  June 1985 — September 1985 (4 months)

  * Multiple software projects including database platform migrations.

• Contract Programmer

  Widener University

  (Educational Institution; 51-200 employees; Higher Education industry)

  June 1984 — September 1984 (4 months)

  * Developed and deployed a facilities management database system.

Joshua Poulson, PMP®’s Education

• Oregon Health and Science University

  MS Management in Science & Technology, Management, Software Engineering, 2004 — 2006

  This degree was awarded April 20, 2006.

  Activities and Societies:

  OGI Student Council (Treasurer), OHSU Student Council

• Widener University

  BS Computer Science, Computer Science, Math, Management, September 1987 — December 1991

  Activities and Societies:

  Senior Project: VOR/ILS Software Simulator for the Boeing GASS avionic simulation system.
  Organizations: Association for Computing Machinery, Student Chapter Chairman; IEEE Computer Society

• New Jersey Institute of Technology (NJIT)

  Industrial Engineering September 1986 — June 1987

  Activities and Societies:

  NJIT Computer Club, President

Additional Information

Joshua Poulson, PMP®’s Honors:

NJIT Computer Olympics Winner, 1985
NJIT Computer Olympics Judge, 1986
Intel Science and Engineering Fair Special Awards Judge for IEEE Computer Society, 2004
Presenter of OGI School of Science and Engineering Teacher of the Year award, OGI Hooding and Commencement, 2005
IBM PNW TechConnect Technical Judge, 2005