
Interaction Design and Product Vision Consultant
Greater Omaha Area

Interaction Design and Product Vision Consultant
Greater Omaha Area
Business-minded interactive product designer with software engineering background. Diverse experiences have exposed me to projects large and small; high-level and nitty-gritty; commercial and internal. Seeking commercial design projects in collaborative environments.
Interaction design, functional specification authoring, requirements gathering, business analysis, systems analysis, project management, process re-engineering, operations research, software design/architecture, trainer
(Self-Employed; Myself Only; Computer Software industry)
August 2007 — Present (1 year 4 months)
Business-minded interactive product designer with software engineering background. Diverse experiences have exposed me to projects large and small; high-level and nitty-gritty; commercial and internal. Seeking commercial design projects in collaborative environments.
(Public Company; 5001-10,000 employees; INTU; Computer Software industry)
November 2006 — August 2007 (10 months)
* Redesigned TurboTax Estimated Taxes to improve interaction efficacy and decrease maintenance costs.
* Designed TurboTax Business improvements throughout the product to reduce customer confusion and improve value-adding activities.
* Designed TurboTax Business ancillary product platform, Canopy, to support small business communities.
* Designed 1099-MISC compliance tool to simplify and streamline contractor compliance requirements.
* Designed W-2 compliance tool to simplify and streamline compliance requirements for W-2 employees.
* Championed a series of processes and projects to innovate new product and service offerings – primarily focusing on the under-served small business market.
(Public Company; 1001-5000 employees; NNI; Financial Services industry)
May 2006 — November 2006 (7 months)
* Diagnosed and resolved installation errors by examining error logs, fixing setup problems, and ensuring the loan requests were resubmitted successfully to the correct entities on behalf of the borrower.
* Performed numerous school and lender installations by identifying business requirements, designing a feasible solution, and coordinating the implementation of that solution.
* Analyzed internal and external stakeholder needs and available resources to support those needs.
* Provided timely, consistent, and reliable solutions to Nelnet schools and borrowers that make the student loan process easier for guarantors, lenders, schools, students, and parents.
(Non-Profit; 1001-5000 employees; Education Management industry)
August 2005 — November 2006 (1 year 4 months)
* Assisted business professors with research and web development (ASP .NET VB, T-SQL) projects in business ethics, business-community relationships, and e-portfolios.
(Government Agency; 10,001 or more employees; Military industry)
April 2003 — August 2005 (2 years 5 months)
* Lead a series of projects that will save an estimated $500 to $700 million over the next five to ten years.
* Lead project to redesign SACCS (Strategic Automated Command and Control System) communication system responsible for 30,000+ nuclear missiles internationally.
* Lead project to implement a digital documents management system to improve document usability and decrease storage and printing costs.
* Awarded Achievement Medal for creating a base-wide medical database to track real-time deploy-ability statistics. Directly contributed to highest possible score during most recent base inspection.
* Co-designed and developed My3215 Base Portal module to track and manage communication projects across Offutt AFB (currently has 15,000+ users).
* Dramatically increased training opportunities for 55th SCS programmers through external venues and guest lecture arrangements.
(Non-Profit; 5001-10,000 employees; Education Management industry)
January 2001 — January 2003 (2 years 1 month)
* Instituted a Windows NT Server 4.0 domain to service a dozen Windows 2000/XP workstations.
* Developed, maintained, and upgraded several MS Access databases to automate payroll activities.
* Developed a website to disseminate information to students and faculty about employment opportunities.
* Trained staff for software implementations and upgrades.
MBA & MS-ITM, Business and IT management, 2004 — 2006
BSM, Finance, Computer Science, 1999 — 2002