at Potbelly Sandwich Works
Dallas/Fort Worth Area
- Current
-
- Prep person at Potbelly Sandwich Works
- Past
-
- Shift Leader at Rubio's Restaurants, Inc.
- Shift Supervisor at Starbucks Coffee Company
- Customer Service Supervisor at deviantART, Inc.
- Server at Outback Steakhouse International
- Education
-
- Aledo High School
- Irving High School
- Recommended
-
2 people have recommended Joshua - Connections
-
19
connections
- Industry
- Restaurants
- Websites
Joshua Gause’s Summary
I have held a variety of positions in the retail and restaurant industries. This has given me a versatile customer service skill set with which to respond creatively to new situations and brainstorm resolutions to pressing concerns both within a company and from customers about the company.
I thrive on expanding my knowledge and skills within the customer service and restaurant/hospitality industries: adapting to new situations and resolving new issues to the complete satisfaction of all parties involved.
I've found that for every problem that arises: a little ingenuity and some hard work can almost always produce a satisfactory solution.
I am ultimately looking for a company with which I can exercise my creativity and experience to directly impact its growth and image.
Joshua Gause’s Specialties:
customer service, artist relations, street team management, grassroots marketing, viral growth campaigns, print pre-production and prep, food and beverage service, convention marketing
Joshua Gause’s Experience
-
Prep person
Potbelly Sandwich Works
(Privately Held; 1001-5000 employees; Restaurants industry)
October 2008 — Present (2 months)
-
Shift Leader
Rubio's Restaurants, Inc.
(Public Company; 1001-5000 employees; Restaurants industry)
October 2007 — May 2008 (8 months)
-
Shift Supervisor
Starbucks Coffee Company
(Public Company; 10,001 or more employees; SBUX; Retail industry)
September 2006 — May 2007 (9 months)
Increased brand recognition, sales and store involvement in the community within my roles as the manager on duty and one of three assistants to the Store Manager.
-
Customer Service Supervisor
deviantART, Inc.
(Privately Held; 11-50 employees; Internet industry)
December 2002 — October 2005 (2 years 11 months)
* Founded, trained and managed the Customer Service Department for the Prints Division and all payment related issues.
* Performed client and customer relations with an excellent track record of satisfaction.
* Authored all return, refund and customer service policies employed by the present customer service division.
* Authored editorials educating a community of over two million pertaining to printing pre-production.
* Managed artists in acquisition of storefront content.
* Coordinated event promotions and attended conventions/trade shows on behalf of the company.
* Coordinated and supervised Street Teams to further promote the company.
* Miscellaneous Projects for the CEO, Angelo Sotira. -
Server
Outback Steakhouse International
(Privately Held; 10,001 or more employees; Restaurants industry)
January 2003 — May 2004 (1 year 5 months)
Joshua Gause’s Education
-
Aledo High School
Diploma, English, Theater, Technical Theater and Stage Design, 1998 — 2002
-
Irving High School
1998 — 2002
Additional Information
Joshua Gause’s Websites:
Joshua Gause’s Interests:
customer service, brand promotion, customer retention and recovery, web-based technology, e-commerce, printing and preproduction of high res images, bicycling, reading, learning, growing, massively multiplayer online games, computer gaming, art
Joshua Gause’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- expertise requests
- reference requests
- getting back in touch
