
Freelance Individual and Small Business Technology Consultant
Greater San Diego Area

Freelance Individual and Small Business Technology Consultant
Greater San Diego Area
I am a hard-working, broadly-trained individual with a desire to learn as much as possible. I get a kick out of other people's "a-ha!" moments, especially if I had a hand in making them happen. I like the look on people's face when the expensive piece of technology in their hands starts working like it should and doesn't end up smashed against the wall. I like solving problems, which is why I like chemistry and computer science.
I am more or less self-employed right now and, as scary as that is, it's also invigorating. I like having my future in my hands and I like hard work that pays off.
I'm Josh and I want to help you out! In San Diego or elsewhere, come find me at JoshCanHelp.com!
> Training and coaching people of all skill levels
> Most common software programs and many uncommon ones
> Basic marketing experience including press relations, email campaigns, case studies, customer service, problem solving, and targeted writing.
> HTML/CSS programming and web design
> Basic blog creation and maintenance, social media knowledge, search engine optimization
> Hardware troubleshooting and computer building as well as network knowledge and set-up
(Information Technology and Services industry)
January 2008 — Present (11 months)
A Technology Coach is someone who shows small businesses and individuals how to effectively use technology to make their lives easier or reach new and exciting groups of people.
Let me help you do more with your computer, your mobile phone, and the software you use everyday. Let me help you make the most out of technology instead of having it confound and frustrate you. I can build you a website that shows people who you are and what you have to offer. Whether you're established in your field or just trying something new, I can help you create an exciting web presence and manage all the new prospective business.
I've been a bona fide geek for over a decade and have stayed up on technology for at least as long. I have experience in technical support, document design and writing, HTML/CSS programming, marketing and press relations, and, most importantly, training and teaching.
I'm Josh and I can help. Check me out at JOSHCANHELP.com!
(Privately Held; 11-50 employees; Computer Software industry)
September 2007 — Present (1 year 3 months)
Content writing, mild web design, document design, technical documentation, general marketing activities including email campaigns and press relations, and anything else they can throw at me!
(Public Company; 10,001 or more employees; JNJ; Renewables & Environment industry)
September 2005 — September 2007 (2 years 1 month)
Receive, label and deliver all incoming reagents for the chemistry department. Maintain the integrity of a 20,000 chemical inventory spread throughout the La Jolla site. Receive and properly segregate (based on reactivity) reagents returned by chemists.
(Public Company; 10,001 or more employees; T; Telecommunications industry)
July 2004 — July 2005 (1 year 1 month)
Constructed curriculum documents for use during training sessions with new and tenured employees. Led conference-call training sessions with field trainers and managers to deploy learning progams. Edited screenshots and formatted large documents to assure appropriate focus, impact and effectivity.
(Public Company; 10,001 or more employees; T; Telecommunications industry)
July 2002 — June 2004 (2 years)
Responsible for classroom classroom training of employees ranging in length from a few hours to 7 weeks. Worked with curriculum designers to customize existing training for business-specific agents. Created exercises, learning aids and visuals to augment existing paper and on-line training. Assisted in massive call-center roll-out in Victoria, Canada.
(Public Company; 10,001 or more employees; T; Telecommunications industry)
July 1999 — June 2002 (3 years)
Handled incoming calls and emails from telecom managers, internal and external. Assisted in roll-out of a new call center in Oklahoma City, OK. Managed return and exchange process during this period.
BS, Chemistry, 2006 — 2008
Dean's List Spring 2007
Edgar E. & Catherine L. Hardy Scholarship
Wilmia Tyler Trott Memorial Scholarship
Amylin Sciences Scholarship
AS, Chemistry, 2001 — 2005
Web design, green technology, typography, research opportunities in alternative fuel, transportation future, content creation, mass transit, hydrogen storage, book publishing
Edgar E. & Catherine L. Hardy Scholarship, Wilmia Tyler Trott Memorial Scholarship, Amylin Sciences Scholarship