
Student at Northeastern University
Greater Boston Area

Student at Northeastern University
Greater Boston Area
Website technical support, customer support, Basic HTML, OTRS Ticketing system, music recording/mixing
(Educational Institution; Higher Education industry)
July 2006 — Present (3 years 5 months)
(Privately Held; Entertainment industry)
July 2008 — January 2009 (7 months)
• Responded to user complaints and technical help issues
• Discovered and reported website bugs to the development team
• Reviewed and classified user media entries, moved them to the proper genres if necessary
(Educational Institution; Higher Education industry)
July 2006 — January 2008 (1 year 7 months)
• Answered telephone queries about transcripts, verification of enrollment forms, or other general questions pertaining to them
• Fulfilled requests made by current and former Northeastern students for transcripts, verifications of enrollment, or degree enrollment forms
BS , Music Industry , 2006 — 2011 (expected)
Classes taken: Music Theory 1 & 2, Music Industry 1 & 2, Music Recording 1 & 2, Music Literature, Marketing
HS Diploma , 2001 — 2006
Music (metal especially), skateboarding, video games, tinkering, Apple products, football