Jon Mulholland

With a background in web development, I'm an experienced Technical Architect and Digital Delivery Lead, passionate about using agile methods to partner with business teams and deliver technology projects that create amazing user experiences.

I love working with web technologies (HTML, CSS, JS, RESTful APIs) tools (Heroku, GitHub) and the Salesforce platform. I have 7+ years of cross industry experience, working collaboratively with IT teams and business stakeholders and a successful record of using Scrum Agile to deliver eCommerce and Social Media web development projects and consumer facing Force.com based apps.

I'm always interested in sharing thoughts and experiences in these areas with others - you should follow me on Twitter.com (@jonmulholland).

1. Agile Project Management
2. Digital Project Management
3. Web development
4. Force.com development
5. Salesforce.com implementation
6. HTML
7. CSS
8. JavaScript
9. REST
10. Heroku
11. Github
12. PaaS
13. SaaS
14. Telco
15. Media
16. Nonprofits
17. Consumer Package Goods

• Force.com App Development for BSkyB

  • November 2012 to January 2013
  Team Members: Jon Mulholland

  Led an agile team in the design and development of a custom Force.com Customer Support app, speeding time to issue resolution by delivering support tickets direct to Support Agents in real time via Chatter.
  
  As Delivery Lead I...
  
  Worked with project stakeholders to develop the overall Solution Blueprint and Application Design.
  
  Led the development team in building the integration with existing systems, also in the development and configuration of the Force.com custom app.
  
  Delivered product demonstrations to project and senior organisation stakeholders.

• Salesforce Marketing Cloud Delivery for a major North American NGO

  • October 2011 to October 2012
  Team Members: Jon Mulholland

  Reporting directly to the CIO of Plan USA, led a 14,500+ man hour delivery of Salesforce Marketing Cloud & Service Cloud, a third party non-profit eCommerce solution and cloud hosted payments gateway.
  
  As Delivery Lead, in this role I...
  
  Lead third party vendors, internal stakeholders and client contractor resources to deliver Analyse, Design, Build, Test and Deploy activities.
  
  Advised the CIO on Cloud and SaaS best practice to support implementation of the organisations overall IT strategy and solution design choices.

• Agile eCommerce Store Development for Virgin Media

  • January 2011 to August 2011
  Team Members: Jon Mulholland

  Led the Development workstream for Virgin Media's first Agile IT delivery; build, integration and deployment of an Elastic Path eCommerce Platform, Adobe CQ CMS service and custom developed Account Management tool for new and existing customers.
  
  As Scrum Master, in this role I...
  
  Used the Scrum Agile iterative development method to manage mixed Java, Front End (HTML, CSS, JS) and Sprint Testing teams.
  
  Achieved on time and on budget delivery of the projects 'Development Complete' milestone.
  
  Was recognised by the client for driving exceptional delivery quality, thought leadership and cross team collaboration, triggering an additional success payment.

• Dev401 Force.com Developer Essentials

  • Salesforce
  • February 2013

• Certified Scrum Master

  • The Scrum Alliance
  • April 2011

Websites:

• jonmulholland.com