Senior Consultant at GreenPages Technology Solutions
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Driven, detail-oriented Consultant and Network Systems Engineer with 14+ years of experience in Information Technology including design, implementation, administration, assessment, remediation, and support of business critical and enterprise-class systems in Windows, Linux, and VMware environments with a STRONG focus on Customer Service.
Strong hands-on technical knowledge in a variety of technologies, including VMware vSphere, Microsoft Windows/Active Directory, and Linux.
VMware vSphere vCenter, ESX, ESXi
VMware Site Recovery Manager SRM
VMware vCloud Automation Center (vCAC)
VMware Horizon View VDI
VMware vCenter Operations Manager (vCOPS)
Virtualization of Business Critial Applications
Microsoft Windows Server & Desktop
Microsoft Active Directory
Dell, HP, IBM Servers and Blades.
EMC, Dell, Compellent, EqualLogic, HP, NetApp, WhipTail
Cisco, Extreme, and Dell Switches
VMware vSphere PowerCLI
VMware vCenter Orchestrator
Windows/Linux Shell Scripting
Design, implement, and support large complex virtualization environments, some of which span the globe, based on the complete VMware product line including all related server, storage, network, operating systems, applications, backup, and disaster recovery.
Provide on-site, customer-facing subject matter expertise in a wide variety of enterprise-class technologies, both virtual and physical.
Project examples include:
Microsoft SQL Server Virtualization and Consolidation for large-scale global enterprises. Projects include current state assessment of enterprise SQL Servers, SQL virtual infrastructure design, data center migration planning and execution for systems in 10 countries on 4 continents. All design and execution decisions included tight focus on Business Critical Application virtualization best practices.
Design, implement, and support a large-scale VDI deployments based on VMware View 5.x to over 1,000 mobile sales users distributed throughout the United States. Projects include multi-site redundancy of application servers for load balancing and disaster recovery, as well as multiple redundant and load balanced components within each datacenter.
Selected as Technical Champion for VMware's Management Focus Partner Initiative (MFPI). Serving as a post-sales delivery specialist participating in technical enablement, demo center build out and conducting customer Proof of Concepts.
Perform technical screening of potential applicants for open positions in both GreenPages/LogicsOne and external customers' organization.
Design, implement, and support complex virtual environments including all related server, storage, network, and application systems. Provide on-site, customer-facing expertise in a wide variety of enterprise-class technologies.
Design and implement VMware-based virtualization environments for clients of varying industries, based on both manufacturer and industry best practices.
Perform in-depth assessment and remediation of virtual environments from the physical host server through storage, network, management, security, and disaster recovery, including hosted virtual machines and applications.
Design and implement Virtual Desktop Infrastructures (VDI) based on VMware View 4.x and 5.x.
Assess, design, and remediate disaster recovery and business continuity (DCBR) implementations based on VMware Site Recovery Manager (SRM) 1.x through 5.x.
Develop PowerShell scripts to ease management of both small and large-scale virtual environments.
Provide on-site, instructor led, in-depth technical training to small teams of system administrators.
Develop internal technical training material used to train technical resources and new employees. Materials include full-motion narrated videos and written documentation covering the vendor and internally-developed best practices.
Build, monitor, maintain, and troubleshoot over 400 enterprise-level systems on various platforms. Responsible for implementation, backup, tuning, and securing systems that vary in size, scope, and sensitivity.
Served as one of four lead engineers in the design and implementation of, and migration to, Microsoft Active Directory for 115,000 users at 143 locations throughout DeKalb County.
Lead a small team of engineers in the planning, design, implementation and maintenance of VMware Virtual Infrastructure, consisting of 38 VMware ESX servers in 19 highly available clusters in 17 locations.
Managed the system’s Microsoft Active Directory infrastructure on a day-to-day basis. Performed proactive maintenance, as well as reactive troubleshoot measures when required, on multiple Active Directory domains.
Monitored and maintained core member servers, including 39 File/Print servers, 16 DHCP, 39 Domain Controllers, 10 Microsoft SQL servers, and over 300 enterprise application servers.
Built and maintained Microsoft SQL 2005 servers supporting multiple enterprise applications per host.
Developed advanced Visual Basic, PowerShell, DOS Batch, and Linux Shell scripts for interaction and automation of Microsoft Windows servers, desktops, and Active Directory, as well as VMware Virtual Infrastructure.
Provide technical expertise in planning, designing, implementing, and supporting district-wide technical initiatives. Maintain current and legacy systems supporting some of the School System’s most critical systems. Implement and support TCP/IP core networking services using Microsoft Active Directory, Novell eDirectory, DNS, and DHCP.
Worked as a member of a team that was responsible for the daily support of 30,000 workstations at 143 sites, running over 400 different applications.
Collaborate with various non-technical departments providing expertise and guidance in implementing technical solutions.
Assist with technical research and implementation of a proof-of-concept Linux Thin Client solution as a possible replacement of student workstations.
Provide legacy systems support to recover and maintain past-generation technologies in break/fix and proactive maintenance scenarios.
Provide second-level support to on-site technical support personnel and end-users. Facilitation of county-wide technology initiatives including new school openings and wide area network upgrade. Work closely with both administrative and instructional users in a highly professional, corporate-style environment with little-to-no direct supervision.
Installation and configuration of network devices including routers, switches, servers, and workstations from placement to connectivity in both new and existing installations.
Arrangement and connection of network equipment between and within wiring closets to ensure efficient operation and future upgradeability.
Daily interaction with external vendors to ensure smooth, expedited installations.
Assist with the development and implementation of the IP address scheme used throughout the system-wide wide area network.
Provide first-level desktop and network technical support to school administrators, teachers, students, parents, and community members. Configuration, support, and maintenance of local area network in a Microsoft/Novell setting, supporting up to 800 students and 50 faculty personnel at two schools simultaneously. Daily interaction with children in elementary grades Pre-Kindergarten through fifth.
Served as a member of the Network+ Certification Committee, charged with the task of developing a training, support, and enforcement program to ensure successful system-wide certification of over 120 Certified Technical Support Specialists.
Selected to serve as a member of the Certified Technical Support Specialist Restructuring Committee in steering the future of the district-wide position affecting over 120 of my colleagues.
Served as a member of the Teacher Advisory Committee in addressing and resolving issues concerning educators within the school system. Responsible for the administration of annual evaluations of school-level administrators.
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