CEO - Newzwag
San Francisco Bay Area
- Current
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- CEO at Newzwag
- Past
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- Head of Customer Services at Agence France-Presse
- International Coordinator at Agence France Presse
- Multimedia Development at Agence France-Presse
- Sales Manager - London at Agence France-Presse
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Jon Dillon’s Experience
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CEO
Newzwag
(Privately Held; 11-50 employees; Online Media industry)
August 2007 — Present (1 year 3 months)
Newzwag LLC is a San Francisco-based company funded by Agence France-Presse (AFP). Newzwag develops technologies and ideas that bring one of the world's richest news resources to the rapidly evolving world of social media. With a mix of modern spin and attitude, Newzwag encourages engagement through innovative applications that let people test their knowledge about the world and share what interests them with others.
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Head of Customer Services
Agence France-Presse
(Public Company; 1001-5000 employees; Media Production industry)
April 2005 — July 2007 (2 years 4 months)
Working in close coordination with the Commercial and Technical directors I was responsible for planning, implementing and operating a customer services division for AFP. The role involved managing a team of 24 people with various backgrounds including technical, commercial and editorial staff. This involved
• Helping the sales force in all aspects of the sales cycle
• Working with clients to plan and implement SLA agreements
• Increasing the quality of service to clients across all products and services
• Establishing and implementing customer support procedures -
International Coordinator
Agence France Presse
(Public Company; Media Production industry)
July 2002 — April 2005 (2 years 10 months)
Working directly under Commercial Director for AFP Group, I was charged with coordinating the international commercial sector for technical-commercial aspects of the sales cycle. Duties included:
• Project Management for new products and special event products
• Coordination with the technical department for all commercial aspects
• Coordination between regions for global accounts -
Multimedia Development
Agence France-Presse
(Public Company; 5001-10,000 employees; Media Production industry)
August 2000 — August 2002 (2 years 1 month)
Responsibilities involved representing the commercial aspects of multimedia development.
• Analyzing the online market and identifying new areas in which AFP can tailor its services to meet new demands
• Liaison with present and future clients in all areas of their commercial & technical needs for new products.
• Client contact point for special event products such as, Olympics, World Cup providing before & after sales services -
Sales Manager - London
Agence France-Presse
(Public Company; 1001-5000 employees; Media Production industry)
January 2000 — July 2000 (7 months)
Additional Information
Jon Dillon’s Websites:
Jon Dillon’s Interests:
news, social media, cooking, eating, wine, photography, travel, Asia
