
IT Manager at Adams & Smith
Provo, Utah Area

IT Manager at Adams & Smith
Provo, Utah Area
I am an IT Manager with over 10 year of Experience in the Technology Industry. I am pursuing an MBA from Utah State University, and have MCSE, CNE, CCNA, and A+ certifications. I currently serve on the Board of Trustees of the second largest covenanted community in Utah.
Windows Server 2003, 2000, NT, Novell Netware, Technology management, Vendor relations, Team Leadership
(Construction industry)
June 2008 — Present (1 year 6 months)
(Real Estate industry)
2007 — Present (2 years )
(Higher Education industry)
July 2004 — July 2008 (4 years 1 month)
Manage IT infrastructure including Databases, File Servers, and Desktops
Supervise a team of computer technicians and lab aids
Responsible for 5 computer labs, and 100 + Desktop Users
Represent the Dean on multiple IT committees on campus.
Served on hiring committees for IT Management and Dean level positions
Collaborate with others on campus to solve institution wide problems.
Strategically Plan for future IT needs and Purchases.
(Educational Institution; Higher Education industry)
September 2001 — July 2004 (2 years 11 months)
Managed servers including Windows, Netware and Red Hat Linux
Diagnosed, troubleshot, and repaired server, desktop, and laptop hardware and software
Proactively patched and updated Operating Systems, hardware, and software
Deployed disk images to 500 desktop and laptop machines
Created and wired three new computer labs as well as a wireless 802.11b mobile lab
Spearheaded and planned the migration of 150 Faculty and Staff to Windows XP
(Public Company; Computer Hardware industry)
September 1998 — July 1999 (11 months)
Analyzed complex Windows NT networking issues
Troubleshot corporate Laptop, Desktop and handheld computers
Documented solutions to hardware and software problems
Provided Third Level Technical Support to NEC’s corporate customers
(Information Services industry)
August 1997 — January 1998 (6 months)
Demonstrated effective leadership and encouraged team concepts.
Directed and managed a staff of 70+ employees
Master of Business Administration , 2006 — 2008
Bachelor of Science , Information Technology , 2001 — 2004
Summa Cum Laude - GPA 3.91 / 4.00
MCSE, CNE, CCNA, A+