Product Strategist and Architect, Business Analyst and UI Designer
Washington D.C. Metro Area
- Current
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- Manager of Web Strategy at An Applied Information Services Company
- Past
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- UI Designer/Analyst at TSymmetry, Inc.
- Service Planner (Product Design) at WiderThan Americas
- Independent Consultant at Consulting (Various Companies) (Self-employed)
- Executive Project Manager at Browsermedia, LLC
- Chief of Internet Strategy at Two Radical Technologies, Inc.
- Director of Internet Strategy at Council for Exceptional Children
- Product Manager, Special Projects at Blackboard, Inc.
- Manager of Online Services at PBS The Business Channel, LLC
- Webmaster at Proxicom
- Customer Service at Picture Network International
- Triage Technician at Microcenter
- Corporate/Government Sales at CompUSA
- RMA Manager, Product Build Team Leader at Responsive Computer Technology
- Recommended
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Jonathan Firestone’s Summary
Results-oriented product strategist, internet architect, and product manager with broad hands-on experience in the successful full life-cycle development of innovative web-based solutions and profitable e-commerce strategies. Proven expertise in information architecture and design, web site re-engineering, and web accessibility and usability. Accustomed to performing in high-pressure, results-driven environments with a focus on innovation, growth, and profitability.
My personality and experience is further illustrated on Jobster, have a peek:
http://www.jobster.com/people/jonathanfirestone
Jonathan Firestone’s Specialties:
Product concept development, product architecture and design, market analysis, client requirement facilitation, usability, and user interface design. Market segment expertise in mobile application development for US mobile carriers.
Jonathan Firestone’s Experience
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Manager of Web Strategy
An Applied Information Services Company
(Public Company; 501-1000 employees; E-Learning industry)
March 2008 — Present (3 months)
Managing the global Web strategy for a leader in applied information services.
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UI Designer/Analyst
TSymmetry, Inc.
(Government Agency; 201-500 employees; International Trade and Development industry)
March 2007 — January 2008 (11 months)
UI Designer and Analyst on a contract with IBM through TSymmetry, Inc. to build and modernize Cargo & Border Patrol (CBP) agency systems used by trade, the agency officials, and participating government agencies. In addition to UI Design and Analysis I was most recently involved in the creation and technical writing of help files for these same systems, using RoboHelp to accomplish content management and design of multiple Help systems. While working in this position, I did receive a full DHS/CBP Security Clearance, and quite a bit of training on CBP/Trade Business processes and the current systems in use, as well as a firm understanding of EDI transactions that are in use within the trade industry.
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Service Planner (Product Design)
WiderThan Americas
(Public Company; 501-1000 employees; WTHN; Wireless industry)
April 2005 — February 2007 (1 year 11 months)
Develop product and interface designs for Verizon Wireless (VCAST) Music On Demand Service components. Create use cases, scenarios, and developer and end-user documentation for product modules and components. Anticipate, create and support business rules in relation to Verizon Wireless requests. Work with developers to establish back-end processes and behavior against business rules. Continually refine and enhance the user interface to incorporate new functionality. Track market activity and business trends to identify new opportunities. Research and develop new product line concepts for client and internal use.
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Independent Consultant
Consulting (Various Companies) (Self-employed)
(Self-Employed; Myself Only; Internet industry)
December 1995 — April 2005 (9 years 5 months)
Provide strategic marketing and technology consulting, consult on creation and presentation of project bids for variety of corporate and non-profit clients. Recent work includes design and implementation consulting for premium broadband content management system a large ISP/Cable company.
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Executive Project Manager
Browsermedia, LLC
(Privately Held; 11-50 employees; Internet industry)
December 2003 — June 2004 (7 months)
Managed majority of projects related to core business activities. Performed usability and accessibility (Section 508) compliance assessments, developed information architecture and planned and managed projects. Refined existing business systems and processes, increasing efficiency and profitability.
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Chief of Internet Strategy
Two Radical Technologies, Inc.
(Privately Held; 1-10 employees; Internet industry)
March 2003 — August 2003 (6 months)
Recruited by the company’s executive management team to eliminate chronic delays and persistent cost overruns associated with ongoing development of web-based products targeting non-profit organizations. Designed and implemented new systems and business processes, streamlining operational efficiency. Developed product design and marketing plan for new web-based software product line.
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Director of Internet Strategy
Council for Exceptional Children
(Non-Profit; 51-200 employees; Primary/Secondary Education industry)
November 2000 — March 2003 (2 years 5 months)
Assumed responsibility for the association’s overall internet strategy. Directed and managed the organization’s primary web site, initiative-based web efforts, and all functional and departmental web sites. Developed and implemented systems to automate and simplify content management and publishing and project tracking.
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Product Manager, Special Projects
Blackboard, Inc.
(Public Company; 51-200 employees; Education Management industry)
August 1999 — February 2000 (7 months)
Developed product line plans, updates, and new version releases for existing and new product lines. Developed and implemented a product offering projected to account for 20% of annual initiative revenue. Managed client relations and product customizations for major worldwide publishers. Coordinated the concept, design, and implementation of a multi-phased online environment for courseware delivery.
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Manager of Online Services
PBS The Business Channel, LLC
(Non-Profit; 51-200 employees; E-Learning industry)
June 1998 — August 1999 (1 year 3 months)
Directed all strategy for online services including internet/web efforts and new product offerings. Served as the product designer, information architect and implementation manager for PBS The Business Channel, which included a corporate web site, internal web-based tools, and extranet-based educational web sites. PBS TBC was later sold to National Technological University.
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Webmaster
Proxicom
(Public Company; 51-200 employees; Internet industry)
January 1996 — December 1996 (1 year)
Worked with non-profit and Fortune 500 clients to coordinate and manage requirements, page layout and site development. Helped clients stay on the front edge of the internet "boom" and align their new media efforts with existing business interests.
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Customer Service
Picture Network International
(Privately Held; 51-200 employees; Online Media industry)
March 1994 — November 1995 (1 year 9 months)
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Triage Technician
Microcenter
(Privately Held; 501-1000 employees; Computer Hardware industry)
July 1993 — March 1994 (9 months)
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Corporate/Government Sales
CompUSA
(Public Company; 501-1000 employees; Computer Hardware industry)
September 1991 — June 1993 (1 year 10 months)
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RMA Manager, Product Build Team Leader
Responsive Computer Technology
(Privately Held; 11-50 employees; Computer Hardware industry)
July 1984 — August 1991 (7 years 2 months)
Additional Information
Jonathan Firestone’s Websites:
Jonathan Firestone’s Interests:
emerging technologies, new and emerging media, online community
Jonathan Firestone’s Groups:
ContentNext
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eOffice member -
My Linking Power Forum member -
280 Group member -
Creativity Champions member -
ThoseInMedia (The who's who in all the media markets) member -
IMM 2.0 - Intelligent Mobile Marketing member -
Refresh - Promoting design, technology,and usability. member -
Proxicom Alumni member
Jonathan Firestone’s Honors:
Web Site / Design Awards from 2004:
Addy Award: Associated General Contractors of America (http://www.agc.org/)
Addy Award: Dupont Fabros (http://www.dupontfabros.com)
Horizon Award: Dupont Fabros
Horizon Award: PeopleIQ (http://www.peopleiq.com)
Summit Creative Award: Dupont Fabros
W3 Award: Dupont Fabros
WebAward: Associated General Contractors of America
WebAward: Association of Trial Lawyers of America/American Association for Justice (http://www.atla.org)
WebAward: PeopleIQ
Jonathan Firestone’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- reference requests
- getting back in touch
