Operations Consultant at DHL
Swansea, United Kingdom
- Current
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- Operations Consultant at DHL
- Director at Freedown Limited t/a Uno
- Director at Faull & Company Ltd
- Past
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- Management Consultant 4PL at DHL Freight Belgium
- Operations Director at DHL Transport Management Solutions
- Operations Consultant at EWS Railway Ltd
- Operations Director at Kallo Foods
- Director Special Projects at Christian Salvesen
- Operations Director at Hays Information Management
- Managing Director Italy & Spain at Christian Salvesen
- Operations Director at TDG Albany
- Education
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- University of Leeds
- University of Leicester
- Christ College Brecon
- Recommended
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15 people have recommended Jonathan - Connections
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85
connections
- Industry
- Logistics and Supply Chain
- Websites
Jonathan Faull’s Summary
PROFILE
Jonathan has a Masters Degree in Transport Economics and a wealth of operational experience in UK and Continental European logistics.
He is an astute general manager with a wide range of skills who excels in team building, leadership and operations. He is intelligent, logical, commercial, energetic, focused and very determined.
Jonathan has worked as a director for major European logistics services providers and has a successful record of project management, implementation and turning around underperforming operations.
INDUSTRY EXPERIENCE
• European 3PL and own account warehousing and road transport
• European 4PL road and inter-modal transport
• UK rail freight
EMPLOYMENT SUMMARY
11/08 to the present DHL Norway
05/2008 to 10/08 DHL Freight Belgium
07/2006 to 04/2008 DHL Transport Management Solutions
08/2004 to the present Freedown Ltd
11/2001 to the present Faull & Company Ltd
11/2003 to 04/2004 EWS Railway Ltd
01/2003 to 10/2003 Kallo Foods Ltd
09/2001 to 12/2002 Christian Salvesen PLC
01/2000 to 09/2001 Hays Information Management
11/1995 to 01/2000 Christian Salvesen PLC
10/1988 to 11/1995 TDG Albany
Jonathan Faull’s Specialties:
SKILLS & COMPETENCIES
• Operational excellence
• Team building and leadership
• Business turnaround
• Analysis and reporting
• Project management and implementation
• Negotiation
• Commercial
Jonathan Faull’s Experience
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Operations Consultant
DHL
(Public Company; DHL; Logistics and Supply Chain industry)
November 2008 — Present (1 month)
Management and support for implementation at major new warehouse near Oslo, Norway
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Director
Freedown Limited t/a Uno
(Privately Held; 1-10 employees; Retail industry)
August 2004 — Present (4 years 4 months)
Jonathan established this retail company in 2004. The business retails quality gifts and jewellery to the public on the high street
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Director
Faull & Company Ltd
(Privately Held; 1-10 employees; Real Estate industry)
2001 — Present (7 years)
Jonathan established this commercial property and logistics consultancy company in 2001. The company owns the freehold interest of 3 commercial properties which it lets to third party tenants
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Management Consultant 4PL
DHL Freight Belgium
(Logistics and Supply Chain industry)
May 2008 — October 2008 (6 months)
Role:
An extension of the role in DHL TMS to ensure the smooth and effective transfer of 4PL operations for Baxter and Levi to DHL Freight.
Advise DHL management on 4PL activity and participate in the development of the business plan.
Assist in the integration of other 4PL accounts to new 4PL division.
Provide support and assistance to the 4PL management team.
Reporting to the Director of Freight Production, DHL Freight BeLux. -
Operations Director
DHL Transport Management Solutions
(Public Company; 10,001 or more employees; DHL; Logistics and Supply Chain industry)
July 2006 — April 2008 (1 year 10 months)
Role:
Achieved rapid turnaround of underperforming 4PL transport operations and restored good customer relationships.
€140 million freight under management based in Vilvoorde, Belgium managing transport services throughout Europe for Unilever, Kraft, Baxter and Levi Strauss.
7 direct reports, responsible for 35 staff in total including customer service, planning, business support and reporting.
Reported to the Managing Director of DHL TMS.
Achievements:
Created and led strong account operations, planning and carrier performance management teams.
Coached and mentored managers to increase competency and realise individual potential.
Changed culture from fragmented, hierarchical, status driven to an open culture based on teamwork, commitment to quality and continuous improvement.
Implemented revised operational and financial processes to eliminate failures.
Implemented performance monitoring, management and customer reporting. -
Operations Consultant
EWS Railway Ltd
(Privately Held; 1-10 employees; Transportation/Trucking/Railroad industry)
November 2003 — April 2004 (6 months)
Role:
Reviewed the UK wagonload business and reported to the Executive Board.
Investigated performance of UK rail freight container business and managed on an interim basis.
Reported to the General Manager.
Achievements:
Carried out review of Enterprise wagonload rail freight operations and prepared report for Executive Board.
Reviewed containerised rail freight business, identifying actual financial and operational performance.
Appointed to manage the business ad interim following the departure of the General Manager.
Implemented new processes in customer services to improve load factors and tariffs.
Developed good working relationship with EWS staff. -
Operations Director
Kallo Foods
(Food & Beverages industry)
2003 — 2003 (less than a year)
Role:
Responsibility for product purchasing, stock control and logistics for a food wholesaling company, annual turnover £25m, part of the Tree of Life group.
5 direct reports: 1 Warehouse Manager; 1 Health & Safety Manager; 2 Stock Controllers; 1 Security Manager.
Reported to the Chairman and Managing Director.
Achievements:
Provided leadership to the supply chain department, creating strong team spirit and identity.
Championed the department on the Board of Directors.
Negotiated contracts with Belgian, Italian and UK suppliers for the supply of breadsticks, rice cakes and organic drinks.
Managed own account warehouse operations and third party warehousing and road transport provider, developing excellent working relationship.
Worked very closely with Brand Management and provided support for the procurement and development of new products.
Liaison with major retail customers ensuring adherence to product packaging and production health and safety requirements. -
Director Special Projects
Christian Salvesen
(Public Company; 10,001 or more employees; SVC; Logistics and Supply Chain industry)
2001 — 2002 (1 year)
Role:
Assisted a new MD with the turnaround of an underperforming Iberian industrial logistics business with a turnover of £90 million p.a.
Reported to the Group Chief Executive centrally and the business Managing Director locally.
Achievements:
Managed response to major Iberian ITT for Ford. Retained existing business and won significant new business with Ford for aftermarket automotive spare parts distribution in Iberia.
Completed review of network activity, producing a business plan and managing implementation of recommendations.
Coordinated the implementation of a new WMS and revised functionality for transport management.
Principal participant in contract negotiations with Ford, Opel and Fuchs.
Worked very closely with the Managing Director and Gerposa management team, building strong bond and excellent relationship. -
Operations Director
Hays Information Management
(Public Company; 5001-10,000 employees; HAS; Staffing and Recruiting industry)
2000 — 2001 (1 year)
Role:
Managed UK document and asset storage and retrieval operations with an annual turnover of £58 million.
Directly responsible for 5 Regional Managers running 32 sites employing 700 people.
Reported to the Managing Director.
Achievements:
Reorganised and strengthened the operational management team and developed an excellent team spirit.
Introduced revised working practices and initiated review of business processes to establish and roll-out best practice.
Participated in strategic review and development of radical plan to reengineer the business. -
Managing Director Italy & Spain
Christian Salvesen
(Public Company; 10,001 or more employees; SVC; Logistics and Supply Chain industry)
1995 — 2000 (5 years)
Role:
Developed, implemented and managed joint venture business with Danone Group in Spain and Italy
Achievements:
Negotiated and signed complex JV and service contracts with Galbani (a subsidiary of Danone) and Cavalieri Trasporti in Italy – Salvesen Cavalieri Logistica
Recruited the management team for Italy
Led central project team responsible for all aspects of the Italian project, notably the commercial arrangements and the design and construction of a 16,000 m2 automated NDC near Milan with a storage capacity of 20,000 pallets and a maximum throughput capacity of 6,000 pallets per day
Managed start-up of new-build automated Italian NDC on time and budget
Managed key suppliers of automated equipment and IT, including contract and price negotiations
Negotiated and signed JV and service contracts with Danone Espana for £80 million revenue p.a. Spanish food logistics business - Salvesen Logistica -
Operations Director
TDG Albany
(Public Company; Logistics and Supply Chain industry)
1989 — 1995 (6 years)
Achievements:
Won 10 year contract with Safeway for tax warehouse and chill mini-composite operation worth £5m revenue p.a.
Developed ambient and temperature controlled Primary Transport business with Sainsbury
Negotiated with trade union and achieved acceptance of self-funding 2 year pay award fundamentally altering terms and conditions to satisfy customer requirements and improve operating efficiency
Planned and executed depot moves and re-organisation for 3 major customers
Developed good relationships with customers and excellent levels of operational performance throughout the business
Responsible for all retail operations
Jonathan Faull’s Education
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University of Leeds
MA Transport Economics, 1983 — 1984
- Activities and Societies:
- Rifle Club, Go-Karting
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University of Leicester
BA Soc Sci (Economics) 2/1, 1980 — 1983
- Activities and Societies:
- Rifle Club
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Christ College Brecon
1974 — 1977
Additional Information
Jonathan Faull’s Websites:
Jonathan Faull’s Interests:
Sailing (Westerly Oceanmaster), cricket, golf, rugby, old sports cars (TR6)
Jonathan Faull’s Groups:
Chartered member of the Institute of Logistics and Transport
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Supply Chain Movement -
Plaxo.com -
Leadership Think Tank
Jonathan Faull’s Contact Settings
Interested In:
- career opportunities
- consulting offers
- new ventures
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
