Operations Manager at Move Networks
Greater Salt Lake City Area
Operations Manager at Move Networks
Greater Salt Lake City Area
Operations professional with strong field experience and a track record of driving improved business results in fast paced business environments. Highly adept at analyzing business data, creating strategic priorities and executing those priorities on a tactical level. Known for ability to work across a variety of organizations and communicate with people at all levels in order to accomplish objectives.
Operations Management, Online Communities, Broadcast Media, New Media, Streaming Video, Internet Video
(Privately Held; 51-200 employees; Internet industry)
October 2007 — Present (11 months)
(Public Company; 10,001 or more employees; ebay; Internet industry)
October 1999 — October 2007 (8 years 1 month)
Manage customer support operations for eBay's Trust & Safety organization. Created, formalized and maintain organizations telecommuting program. Manage development and implementation of company policy relating to Intellectual Property issues. Responsible for analysis of performance metrics and workflow management.
(Non-Profit; 10,001 or more employees; Religious Institutions industry)
August 1994 — August 1996 (2 years 1 month)
Managed budget and finances for organization of 140 persons. Responsible for monitoring productivity and process improvement for organization. Trained and developed a total of 12 District managers. Responsible for developing and maintaining relationships with members of the community.
Developed and implemented new payroll system and distribution process
Increased productivity 20% by conducting training on how to increase effectiveness
MBA, 2004 — 2006
BA, Spanish, August 1993 — August 1999
Photography, Travel, Ski
Member, National Society of Hispanic MBAs
Eagle Scout, Boy Scouts of America, 1992