
President at Boca Consultants
West Palm Beach, Florida Area

President at Boca Consultants
West Palm Beach, Florida Area
Management consultant.
Corporate experience in business process design, project management, quality assurance, and change management.
New Jersey Institute of Technology (NJIT) MBA with expertise in turning strategy into action, finding root-cause of problems and preventing them. Certified Problem Solving & Decision Making program leader.
Kepner-Tregoe Problem Solving and Decision Making Trainer and Consultant
Process Improvement
Problem Solving
Decision Making
Team Problem Solving
Training
Key Performance Indicators
Team Building
Change Management
Motivation
(Privately Held; Management Consulting industry)
March 2008 — Present (1 year 10 months)
Consulting and training on problem solving, decision making, and problem avoidance. Recurring problems drain a company's resources. Using our knowledge and experience, we will break you out of the "band aid" approach used by many companies.
(Privately Held; 1-10 employees; Environmental Services industry)
March 2005 — March 2008 (3 years 1 month)
GE Platinum Dealer of water softening, purification, and filtration solutions including both GE and other manufacturer's products. The first South Florida dealer certified to sell and install the GE Homespring whole house purification system.
Performed water analysis for a coffee roasting company, installed appropriate purification systems and eliminated the delivery of 30-50 five gallon water bottles each month.
Performed water analysis for high-rise condominium tower having sediment infiltration problems. Grit was getting into the incoming water and settling in toilet tanks and clogging showers on 30 floors. Identified cause of problem, recommended filtration and legal solutions to eliminate the problem.
Performed water testing and recommendations for homeowners throughout Palm Beach and Broward Counties resulting in water improvements as well as cost reduction.
(Public Company; Management Consulting industry)
2003 — 2004 (1 year )
Responsible for improving management capabilities by developing and improving processes, finding causes of problems, developing key performance indicators, and changing focus from fire-fighting to prevention.
Developed performance management system processes for objective setting and review.
Taught Problem Solving / Decision Making classes providing consistent processes for dealing with product failures, training, hiring, and avoiding problems.
Coached employees and applied processes to find root-cause of problems resulting in lower costs and greater throughput.
Found causes of time reporting problems and resolved by communicating expectations to staff, developing compliance procedures, and building performance metrics dramatically reducing the number of problems.
Identified likely causes of product delivery delays; prioritized and assigned for actions to reduce probability of problem occurrence.
(Public Company; 10,001 or more employees; BASF:US; Management Consulting industry)
1978 — 2001 (23 years )
Designed and implemented the quality system for the IT department.
Trained corporate staff in error cause removal, problem prevention and decision making
Led problem solving sessions to improve system performance
Performed process re-engineering to improve work flow
(Public Company; 5001-10,000 employees; Insurance industry)
September 1977 — November 1978 (1 year 3 months)
Designed and wrote computer systems supporting the insurance business.
Trained new hires in test design and system usage.
MBA , Management of Technology , 2000 — 2001
MS , Management Science , 1994 — 1995
Computer Science 1973 — 1977
Taught high school honor students computer science on Saturdays.
Computer Science professor's assistant.
1969 — 1973
BA , Computer Science
Reading, self-improvement, Hitchcock movies, brainstorming, networking, exercising, history, science, problem solving, coaching
Toastmasters
Boca Raton Chamber of Commerce,
Beta Gamma Sigma,
Business Network International (BNI),
West Boca Raton High School Drama Boosters, Chorus Boosters and Project Graduation Committees
Leadership Boca 2007
Boca Festival Days co-chair 2009
Boca Festival Days Chair 2010
American MENSA
Beta Gamma Sigma Honor Society for Business Students
BASF Chairman's Quality Award Winner
Boca Raton Chamber of Commerce Recognition Award 2007
Boca Raton Chamber of Commerce Recognition Award 2008