
Technology Supporting the Process.
Houston, Texas Area

Technology Supporting the Process.
Houston, Texas Area
Early in his professional career, John Perry attended New York University (NYU), while writing responses to RFPs for a Manhattan-based value-added reseller. This experience exposed Perry to the issues of system design specs and integration resolution. The company was able to win many of the bids Perry authored, after which Perry was moved into the actual design and deployment of those solutions. This success left him hungry for more challenges.
And who better to fill this role than Court Services, a law firm aiming to turn its downtown office space into a hoteling solution for attorneys all over New York. Six months after Perry joined the firm as manager of IS, he had built out the floor with unified billing of phone, copier, and internet usage--all available at the drop of a credit card.
Seeking another challenge, Perry soon found himself at ASME International. The organization was planning to move the development of its codes and standards online. Perry created a Volunteer Contact Center that allowed ASME members to collaborate over the web to develop new codes and standards.
Having completed this challenge, Perry found Cunningham Graphics, a small organization that focused on back-office printing for Investment Banks. With his team, he developed ClientNet, a web service interface between the banks and Cunningham’s production facility. Shortly thereafter, Cunningham Graphics was purchased by ADP, who continued to grow the product line under Perry’s direction, before spinning off the entire Brokerage Service Group.
Today Perry works for NACE International. True to his challenge-embracing nature, Perry kicked off his employment with the task of migrating the organization’s fractured information systems into a single source, using MS CRM. He finished the job on time and under budget. At the time of this writing, Perry’s CRM had consolidated seven variant data systems into a single CRM system, integrating directly with MSCRM and Great Plains.
•Management: Vendor Management, Budget Management, Personnel Development and Policy Sheriff
* Database: MSSQL, Oracle, Filemaker Pro, Access, XML, Crystal Reports
* Programming: VB.NET, VBA, C#, Tcl, SQL, JavaScript, ASP.net
* Project Management: Six Sigma Green Belt, Extreme Programming Concepts
* Communications: Technology-related articles published in national consumer magazines; Business Proposals, Project Briefs, Technical Documentation
(Non-Profit; 51-200 employees; Information Services industry)
September 2006 — Present (2 years 11 months)
Develop Dashboard metrics system to help business units manage operations and growth; Consolidated 7 variant data systems into single CRM system integrating directly with Great Plains. Manage NOC, Graphic Artist, and Programming group as part of daily responsibilities. Work with various departments to identify key metrics and identify improvement path to reduce defects.
* Deployed MS CRM 3.0 in 8 months, migrating the organization’s fractured information system into a single source
* Closed renewal notice invoicing gap from 2 weeks to 2 days by developing automation processes and integration with CRM
* Deployed Portal integrated with CRM allowing membership to manage accounts and profiles online.
(Public Company; 10,001 or more employees; ADP; Information Technology and Services industry)
November 1998 — June 2006 (7 years 8 months)
Analyzed, identified and corrected operational issues using metrics, automation and continuous improvement initiatives; Managed global projects including international resources, multiple hierarchical deliverables and corresponding tiered releases of versions. Integrate system-to-system order management between client systems and ADP back-office systems
* Designed, built and implemented web interfaces and web services for business to business order management systems.
* Designed, built and implemented web applications and services used in London, New York, Hong Kong, and Australia for multi-million dollar financial clients.
(Non-Profit; 501-1000 employees; Non-Profit Organization Management industry)
February 1997 — November 1998 (1 year 10 months)
Managed resources across departments to provide organization-wide web-based solutions using combined resources; Designed and developed internal automation solutions integrating web database with desktop applications, resulting in reduced publication cycles and improved internal accuracy and efficiencies.
*Designed, built and implemented Volunteer Contact Center- an online community used by Codes and Standards Division to reduce production time of Boiler Codes (their primary source of revenue). Solution was developed on SUN system w/Oracle
*Designed, built and implemented web-based Certificate Holders Search used to replace the printed catalog of boiler, pressure vessel and nuclear safety equipment vendors. – a six figure cost savings
1996 — 1998
* Process enabling technologies.
Knights of Columbus