John Keast

Current

Founder & CEO at VentureAxis Inc.

Past

COO at Vegas.com
COO at SEEC
EVP, Operations at Asera

7 more...

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John Keast’s Summary

John Keast founded VentureAxis in 2003 and today works with eCommerce businesses to deliver exceptional end to end customer experience across multiple channels (online, call center and retail), and to maximize revenue, profits and customer satisfaction.

Excellence in customer experience across multiple channels is no longer optional. VentureAxis specializes in helping businesses make customer experience a core competence - online, call center and in stores/retail - and increase revenues and profits

In 2006, John took a 3 year break from VentureAxis to serve as COO of VEGAS.com - the largest city destination travel website in the world. While at VEGAS.com John institutionalized the use of customer experience products and processes into the day to day operations and management of the business - positively impacting the customer experience.

John held the role of EVP, Operations & CIO at E2Open where he lead the SaaS business unit as part of a VentureAxis client engagement.

Prior to founding VentureAxis, John was COO of SEEC, a publicly traded software company that acquired Asera (funded by Kleiner Perkins Caufield & Byers).

John undertook several interim C level roles for early stage VC backed companies in 2000 and became an EIR at Avisent - an incubator funded by McKinsey & Company and General Atlantic. He founded Tasavo and served as its CEO to develop solutions for clearing, settlement and risk management for eBusinesses.

John has over 25 years experience in business and technology leadership roles. He is a respected executive who builds teams that deliver exceptional results. He has held senior management positions at PG&E Corporation, Claris, DHL, and Logica. John was nominated by Information Week as a finalist for “CIO of the Year” and by ComputerWorld as a “Premier 100 CIO” both in 1999.