Business Process Consultant
San Francisco Bay Area
Business Process Consultant
San Francisco Bay Area
John has over 20 years of experience in both consulting and management positions. He has assisted numerous clients in a wide range of industries in business process analysis and design, organization transformation and information technology planning and delivery.
Business Process Management (Rummler Process Methodology Certification), Information Security Policy and Process Development (COBIT) Organizational Assessment (Baldridge,ISO) Quality Management(TQM,DMAIC), Project Management Professional (PMP) & MBA
(Management Consulting industry)
February 2009 — Present (6 months)
Business Process Design Project with AAA in San Francisco
(Management Consulting industry)
September 2007 — Present (1 year 11 months)
Experienced in the Rummler Process Methodology, John Curtis applies a strategic approach to process work, focusing on the business as a system for creating value. John also manages an independent consulting business.
(Public Company; 10,001 or more employees; Supermarkets industry)
July 2006 — September 2007 (1 year 3 months)
Leadership of business transformation and organization realignment efforts
• Business Process Consulting for Enterprise Architecture Road Map initiative to transform Safeway Category Management processes.
• Project Manager and BP Consultant for design of IT Strategic Planning and IT Investment Planning processes.
(Public Company; 10,001 or more employees; Insurance industry)
2005 — 2006 (1 year)
Led the team development of organization structures, processes, and accountabilities to mitigate critical information security risks facing the enterprise. CoBIT, NIST, and ISF
• Created the Security Incident Response Plan providing enterprise-wide emergency response capabilities for quick and effective handling of intrusions and malicious code attacks.
• Provided Information Security Assessment and Risk Mitigation processes to discover enterprise exposure to security threats and compliance gaps and then select and implement appropriate safeguards
• Integrated the Business Impact Assessment and Threat and Vulnerability Analysis into the SDLC, providing a structured process for planning and deploying cost-effective management, operational, and technical controls
(Public Company; 10,001 or more employees; Insurance industry)
2004 — 2005 (1 year)
Business Process Consultant of division business process re-design involving 500 employees across seven departments, recognized for significant contribution to CSAA’s improvement in earnings and upgrade by A.M. Best to the coveted 'A+' insurance rating.
• Produced a comprehensive assessment of as-is organization; process flows, gap analysis, benchmarking, and best-practice research
• Led creation of organization, process, and job solutions that better align with enterprise mission, business strategy, and business objectives
• Received stakeholder acceptance of design solutions including organization shifts, out-of-state relocations, automations, extensive process reengineering and job redesigns, projecting a $58M benefit
(Public Company; 10,001 or more employees; Biotechnology industry)
2004 — 2004 (less than a year)
Led cross-functional teams in creation and execution of software assessments, deployment plans, and validation processes delivering high-quality solutions conforming to Good Manufacturing Practices
(Public Company; 10,001 or more employees; Semiconductors industry)
2001 — 2002 (1 year)
Responsible for Sales & Distribution (SD) business team in SAP–ERP design of business blueprint, fit-gap analysis, and business process procedures using AcceleratedSAP
• Provided real-time delivery and pricing for order fulfillment with Global ATP, Demand Planning, Material and Batch Determination, Stock Transport Orders, and Product Definition (MM)
• Designed and configured rules-based ATP using Advance Planning Optimizer (APO) with location substitution and an aggregated forecast of supply using product allocation
(Public Company; 5001-10,000 employees; Computer Hardware industry)
1996 — 2001 (5 years)
Collaborated with IT leadership in the formulation and deployment of integrated IT/Business processes that deliver outstanding value
• Developed and ran IT division objective setting and performance management program with balanced scorecard measures producing record IT performance and bonuses
• Provided leadership in global IT continuous process improvement teams significantly improving the workplace, reducing turnover to 5%
MBA , Organization Behavior Concentration
BS , Business Administration