John Cappiello

Current

Director of Product Engineering at Marchex VoiceStar (formerly VoiceStar)
CEO at (code (simply))

Past

Senior Systems Engineer at VoiceStar, Inc.
Research & Development at IC Group, Inc (Pobox.com, Listbox.com)
CTO, VP at DOTmed.com

Systems & Network Admin at BitShop, Inc.

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Education

Deerfield Academy
University of Maryland College Park

Recommended

12 people have recommended John

Connections

363 connections

Industry

Internet

Websites

jcap.me

John Cappiello’s Summary

Developer, technical salesman, visionary, adviser, entrepreneur. Lifelong experience developing software, products and tools publicly and privately.

I love having or being given an idea and evolving it into something customers need and want.

John Cappiello’s Specialties:

Product development, Usability, Data analysis and presentation, Technical sales, Matching product offerings to customer needs

Collaborative development, Test driven development, APIs, Software/client integration, Data munging

Perl, SQL, VXML, HTML::Mason, Catalyst, HTML, CSS, JavaScript, AJAX, jQuery, Dojo, XUL, REST, XML-RPC, Git, Subversion

John Cappiello’s Experience

Director of Product Engineering

Marchex VoiceStar (formerly VoiceStar)

(Public Company; MCHX; Internet industry)

October 2007 — Present (2 years 5 months)

Technical:
• Advised on all major technical changes to product or systems
• Overhauled application permissions systems to comply with public company needs
• Oversaw technical integration and deployment of numerous national brand customers
• Improved UI for easier client roll out, adoption, and sales
• Implemented solutions to scale usage 10x while maintaining the same product offerings and presenting a clear path forward

Business:
• Continued to lead development efforts
• Managed staff of developers, QA engineers and Tech Operations
• Directed product development continuing to work closely with Customer Service and Sales teams
• Ensured full SOX compliance with both software development and full transaction engine tests
• Adapted small private company development models to public company's more demanding Software Development Lifecycle
CEO

(code (simply))

(Privately Held; Computer Software industry)

September 2005 — Present (4 years 6 months)

Vehicle for product experimentation and consulting.
Senior Systems Engineer

VoiceStar, Inc.

(Computer Software industry)

July 2006 — October 2007 (1 year 4 months)

Technical:
• Streamlined web application using existing Perl/HTML::Mason/PostgreSQL infrastructure with simple process wizards, direct access to relevant settings, consistent navigation, and asynchronous communications for more efficient interaction
• Overhauled data analysis to provide better at a glance performance understanding as well as more thorough in depth analysis
• Implemented separation of model, view and controller providing easier automated testing, upkeep, and development role divisions

Business:
• Established initial customer service dept and long term customer relationships
• Created infrastructure for collaborative development
• Established a unified product vision based on hands on interaction with existing and potential clients
• Provided a sexy and appealing UI of both form and function to an otherwise solid product
• Directly contributed to more numerous, easier, and more profitable sales

Acquired by Marchex, Inc (MCHX) (October 2007)
Research & Development

IC Group, Inc (Pobox.com, Listbox.com)

(Privately Held; Internet industry)

August 2005 — June 2006 (11 months)

Helped direct the evolution of core products, while maintaining and scaling existing systems.

Ensured redundancy and stability in all systems including mail transport and delivery, PostgreSQL and MySQL, Apache and djbdns.

Advised and developed for design team on JavaScript, CSS, and HTML on ongoing basis.

Negotiated purchasing and service contracts.
CTO, VP

DOTmed.com

(Privately Held; Medical Devices industry)

May 2001 — July 2005 (4 years 3 months)

Took a rough implementation and rebuilt it into complete polished product.

Rounded out product offering with complete and complimentary sets of features that revolved around the primary business to increase repeat visitors and users and build brand loyalty.

Grew repeat user base, site utilization, and billing month after month at consistent rate.

Made all technical decisions and oversaw or performed implementations.
Systems & Network Admin

BitShop, Inc.

(Internet industry)

August 1999 — May 2001 (1 year 10 months)

Administered large network of NT hosts, IIS and MS SQL. Supported and advised customers. Managed small staff. Developed various web applications for consulting projects.