
IT Help Desk Technician and Web Designer, future Pastor or Seminary Professor
Greater Salt Lake City Area

IT Help Desk Technician and Web Designer, future Pastor or Seminary Professor
Greater Salt Lake City Area
Most of my full-time work history is in customer support and technical support, but I've done a lot of freelance and part-time web and graphic design on the side. I've also done an internship in full-time ministry at my church. I'm currently pursuing a bachelors degree in Information Technology, but someday I hope to attend a Christian seminary and begin a career in full-time ministry.
Web user interface/user interaction design in HTML, XHTML, CSS, JavaScript, Flash. Application development in C++, Java, PHP. Graphic design in Adobe Photoshop, Macromedia Fireworks. Proficient in Microsoft Windows, Ubuntu Linux; Microsoft Office, Corel WordPerfect, OpenOffice.org. Adept with regular expressions and macros. Always looking for new ways to be more efficient. Naturally calm and diplomatic when interacting with other people even if they are angry or upset.
(Non-Profit; 201-500 employees; Higher Education industry)
August 2005 — Present (3 years 4 months)
Assist development and network teams with project planning and deployment of new IT systems for online university with 350+ faculty and staff members. Answer telephone, email, and ticket system requests from students, faculty, and staff about a variety of software, hardware, and network issues.
(Privately Held; 1-10 employees; Retail industry)
July 2004 — Present (4 years 5 months)
Created and now maintain brochure format website (christiangiftandbible.com) for local Christian bookstore chain with 2 stores and 8+ staff members. Assist customers, manage cash register, receive and stock inventory.
(Privately Held; 1-10 employees; Information Technology and Services industry)
December 2005 — December 2006 (1 year 1 month)
Designed custom websites and assisted with other odd jobs for clients of a small web consulting and hosting firm with 5+ staff members and 30+ clients.
(Non-Profit; 1-10 employees; Religious Institutions industry)
June 2005 — August 2005 (3 months)
(Privately Held; 11-50 employees; Computer Software industry)
August 2002 — June 2005 (2 years 11 months)
2006 — 2009 (expected)
Computer Science 2001 — 2004
High School Diploma, 1995 — 1998
web design, graphic design, christian theology, christian apologetics, movies, internet, books
Certified LANDesk 8.8 Engineer
Microsoft Certified Professional (70-270)
Excellence in Service, Western Governors University
i-Net+ Certification, CompTIA
1st place website, ACUI Steal This Idea Contest
Eagle Scout, Boy Scouts of America