
Training Coordinator at Temple University Health System
Greater Philadelphia Area

Training Coordinator at Temple University Health System
Greater Philadelphia Area
Instructional designer and teacher with eight years of experience. Practitioner of Human Performance Technology and Instructional Systems Design, experienced project manager, and expert in technical writing and editing.
novice computer training, overcoming computer anxiety, human-computer interaction, asynchronous courseware development, technical writing
(Non-Profit; Hospital & Health Care industry)
May 2006 — Present (3 years 8 months)
Expanded department offerings beyond trainer-supported programmed instruction to include a print and video job aid library.
Transformed training department website from a single static content page to a dynamic set of schedules, news, and application tips.
Initially developed site directly in HTML and JavaScript, them oversaw transition to IGCN content manager.
Collaborated with corporate legal counsel to develop off-site, off-hours compliance lecture delivery using Camtasia Studio.
Reviewed and revised existing programmed instruction as part of continuous quality improvement.
(Information Technology and Services industry)
March 2005 — May 2006 (1 year 3 months)
Supervised a team of software developers and web designers through design, development, and evaluation cycles. Managed multiple simultaneous projects with budgets ranging from $500 to $150,000.
Collaborated with client SME's to author proposals and estimates for $150k-$250k custom software system and website projects.
Planned and delivered live and online training, and documentation to support company-wide software launches.
(E-Learning industry)
June 2001 — March 2005 (3 years 10 months)
Taught college-level classes in technical writing, business ethics, project management, web programming, and graphic design.
Developed and launched online forum-based technical writing class.
Developed and delivered entry-level MS Windows, Office, and typing classes to adults transitioning into office careers.
Researched and wrote topical outlines test banks for business writing and information technology skills-testing exams.
MS , Instructional and Performance Technology , 2007 — 2010 (expected)
BS , Computer Science , 1999 — 2001
Summa Cum Laude
AS , Computer Science , 1996 — 1999
High Honors, President's List
performance improvement, human-computer interaction, multimodal learning, moodle, technical writing
Upsilon Pi Epsilon Computer Science Honor Society, Phi Theta Kappa Honor Society (former chapter VP), Phi Theta Kappa Visionary Member, Alpha Mu Gamma Foreign Language Honor Society, Golden Key Honor Society, Mortarboard Honor Society (former chapter president)