Joseph Ward

Past

• STAR Selling Manager (Seasonal Position) at Macy's
• Benefits Administrator at Bright Horizons Family Solutions
• Human Resources Manager (Contract Position) at Massachusetts Boston Housing Partnership

• Human Resources Coordinator at MANAGEMENT VENTURES, INC.
• Benefits Consultant at Benetemps, Inc.
• Benefits Administrator at Genzyme Corporation
• Benefits Specialist at Boston University

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4 more...

Education

• Boston University - School of Management

Connections

25 connections

Industry

Human Resources

Joseph Ward’s Summary

Throughout my 15 years of experience as a Human Resources professional, I have had the good fortune to be exposed to many facets of a wide array of industries with organizations such as Harvard Vanguard Medical Associates, Children’s Hospital Boston, St. Elizabeth’s Medical Center, The Gillette Company, State Street Corporation, FleetBoston and Lotus Development Corporation. These organizations provided unique understandings of the different human resources needs of the biotech, high-tech, healthcare, retail and finance industries.

My history of anticipating the needs of an organization and its employees has been one of my strongest assets. That work history has required me to maintain my poise in fast-paced, deadline-driven corporate environment while working for many different leaders at all levels in Human Resources departments. I am confident you will find that my skills will allow me to take a position to its highest level within its industry.

I welcome the opportunity to discuss how my experience would enhance the mission, overall goals and objectives of your organization.

Joseph Ward’s Specialties:

Policy Design and Company Communication
Insurance Renewal and Vendor Management
Recruiting
Client Service and Employee Satisfaction
Project Management

Joseph Ward’s Experience

• STAR Selling Manager (Seasonal Position)

  Macy's

  (Retail industry)

  October 2008 — January 2009 (4 months)

  •Provide a strong, leadership presence on the selling floor and to assist store customers
  •To Coach all staff members on proper procedures and selling techniques
  •Ensure proper staffing of all areas of The Home Department
  •Manage bank transactions to assure all registers were financially prepared to assist all Macy’s customers needs
  •Attend daily Management Meetings to understand Senior Management Daily Action Plans

• Benefits Administrator

  Bright Horizons Family Solutions

  (Public Company; BFAM; Education Management industry)

  November 2007 — March 2008 (5 months)

  •Reviewed LOA requests, determined applicable eligibility and communicated correct leave information to employees.
  •Responsible for maintaining compliance with all state and federal laws surrounding employee benefits administration
  •Identified and resolved day to day problems within parameters defined by established company benefit plans, policies, and precedents.
  •Provided management reports as requested by Benefits Manager or Senior Director.
  •Sunsational Service Award from Bright Horizons received during first month of employment.

• Human Resources Manager (Contract Position)

  Massachusetts Boston Housing Partnership

  (Non-Profit Organization Management industry)

  March 2007 — July 2007 (5 months)

  •Posted job openings to all internet job boards; conducted internet searches for viable candidates; performed phone screenings of potential candidates; conducted reference checks and met with candidates initially before referring on to hiring managers.
  •Manage the agency’s employee benefits program. Responsible for cost containment initiatives, enrollment & billing activities, and communications.
  •Responsible for employee relations. Coach and consult with team leaders and sr. staff on performance issues. Counsel staff. Responsible for ensuring a fair responsive process to staff complaints and problem resolution.

• Human Resources Coordinator

  MANAGEMENT VENTURES, INC.

  (Privately Held; Market Research industry)

  March 1999 — October 2005 (6 years 8 months)

  •Oriented new employees to MVI and assist in the employee exit process
  •Coordinated recruiting efforts by updating job boards; coordinating hiring budget and pre-screening applicants
  •Executed the first on-line annual benefits renewal process 100% successfully for all U.S. based employees.
  •Administered all payroll functions for 100+ U.S.-based and 15 U.K.-based employees on a bi-weekly basis.
  •Oversaw special events coordination as a member of the Pride & Culture Committee.
  •Provide HR guidance/counsel to all Management Ventures, Inc. employees
  •Liaison for MVI and external agencies for payroll and HR compliance

• Benefits Consultant

  Benetemps, Inc.

  (Privately Held; Staffing and Recruiting industry)

  March 1999 — October 2005 (6 years 8 months)

  •Managed and notified employees and their supervisors of leave of absence policy and procedure requirements, including employee rights under the Family and Medical Leave Act.
  •Conducted audit of pension plan for the Roman Catholic Archdiocese of Boston thus saving the plan over $700k.
  •Updated St. Elizabeth’s Medical Center’s Human Resources policy and procedure handbooks.
  •Simultaneously implemented a new combination long-term disability/life insurance program to increase the dollar amount an employee could receive while on disability and a new company health plan (Blue Cross Blue Shield) to improve medical services and further reduce employee/employer costs.

• Benefits Administrator

  Genzyme Corporation

  (Public Company; GENZ; Biotechnology industry)

  September 1997 — August 1998 (1 year)

  •Managed all aspects of the Corporation’s 401k Plan including enrollments, participant change requests, educational workshops and discrimination testing.
  •Ensured compliance with federal, state plan regulations.
  •Implemented a company-wide promotion detailing the advantages of the automated RSP 800 phone number, thus reducing the volume of incoming calls to the Benefits Administrators by 30%.
  •Acted as Benefits Department representative for Genzyme’s Safety Committee.
  •Captained Genzyme’s team for Aids Action Committee’s Annual AIDS Walk - rose over $5k in contributions.
  •Received The Human Resources Vice-President’s Award, received from Genzyme Corporation.

• Benefits Specialist

  Boston University

  (Educational Institution; 1001-5000 employees; Higher Education industry)

  November 1993 — June 1996 (2 years 8 months)

  •Responsible for the daily administration of the health/welfare and retirement plans for 3000+ employees
  •Managed COBRA process for all participating former employees
  •Audited all benefit plans for premium errors and resolved all discrepancies

Joseph Ward’s Education

• Boston University - School of Management

  Unfinished , Business Administration , 1993 — 1996

Additional Information

Joseph Ward’s Interests:

Writing, cooking, reading, traveling, theater

Joseph Ward’s Honors:

The Human Resources Vice-President’s Award, received from Genzyme Corporation

Joseph Ward’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch