Principal Usability / User Experience Consultant at cxpartners ltd
Bristol, United Kingdom
Principal Usability / User Experience Consultant at cxpartners ltd
Bristol, United Kingdom
Joe has an MSc in Human Computer Interaction as well as 5 years experience working in Usability, User Experience, Information Architecture and Accessibility across Europe, North America, Asia and Africa.
Joe has worked with clients such as Marriott, eBay, Nokia, BBC, theTrainline, Microsoft, NatWest, Peugeot, KPMG, BSkyB, Bristol City Council, the Royal Society and the Co-operative Bank helping them to be more customer focused and improve the user experience they offer.
Joe has worked across a number of platforms, from web and mobile to software and hardware.
Usability
User centred design
Strategic consultancy
User experience design
User testing
Eyetracking
Usability testing
International user testing
Information architecture
Prototype design and wireframing
Task analysis
Accessibility
Accessibility user testing
PAS 78 accessibility policy development
Customer experience
Web strategy
Online community
Online social networking
Business analysis
UML & requirements gathering
(Privately Held; 11-50 employees; Internet industry)
April 2006 — Present (2 years 8 months)
Managing a team of senior, midweight and junior UX consultants on a range of projects across the UK and internationally.
Working with eBay, Marriott, Nokia, BBC, NatWest and other blue chips as well as start-ups.
Work involves running user testing, designing complex business critical interactions and offering strategic consultancy.