
Junior Network Admin / Telecom Manager at Morrison Mahoney LLP
Greater Boston Area

Junior Network Admin / Telecom Manager at Morrison Mahoney LLP
Greater Boston Area
• Responsible for the Morrison Mahoney LLP network infrastructure including all servers, Hardware, Active Directory, Microsoft Exchange, and Blackberry Enterprise Server Administration.
• Manage 3 Help Desk technicians and report on trouble ticket volume and related metrics to VP of operations.
• Attend VMware training in preparation for migration and administration of SAN.
• Managed project to install Multi-Functional Devices in all branch offices which included coordinating vendors. Built Windows 2003 Server to manage these devices using ShareScan OP. Installed Sharescan on these devices so that employees can scan to their desktops.
• Managed project to upgrade the Cost Recovery System (Copitrak).
Windows 2003 Server, Windows XP/Vista/7, MS Office Suite, Hummingbird DM/OpenText, eCopy Sharescan, Verdatum, Altiris Deployment Software, Citrix MetaFrame Presentation Server 4.0/4.5, Veritas Backup Exec 10d/12.5, Microsoft Exchange 2003/2007, Blackberry Enterprise Server, Nortel Phone switch, Meridian PBX, Star Talk Voicemail, and Octel Voicemail
(Partnership; Law Practice industry)
November 2005 — Present (4 years 2 months)
Responsible for the Morrison Mahoney LLP network infrastructure including all servers, hardware, Active Directory, Microsoft Exchange, and Blackberry Enterprise Server Administration.
(Public Company; 10,001 or more employees; CC; Retail industry)
March 2005 — November 2005 (9 months)
Assist customers with service/repair issues within the Standard Operating Platform (SOP) of the Precinct. Provides the initial contact with customers, checks in product, and runs basic tests to determine product needs and service solutions. Facilitates the complete solution of product sales, upgrades, installations and service in the store.
(Public Company; 10,001 or more employees; VZ; Telecommunications industry)
June 2000 — September 2001 (1 year 4 months)
Duties included connecting DSL and ISDN lines, helped senior techs
troubleshoot DSL and ISDN problems, and connected phone lines in the main frame.
2000 — 2004
Management Training, New Technology, Basketball, Baseball, Football, Hockey, IT Manager, Project Manager