Revenue Management Controller at Regent Seven Seas Cruises
Miami/Fort Lauderdale Area
- Current
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- Revenue Management Controller at Regent Seven Seas Cruises
- Past
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- Business Analyst, Web Applications at Regent Seven Seas Cruises
- Group Services Coordinator at Radisson Seven Seas Cruises
- District Sales Manager at New SeaEscape Limited
- Freelance Website Developer at GetCruising.com
- Cruise Specialist at 1-800-TakeOff Inc.
- Cruise Specialist at South Florida Cruises Inc.
- Travel Agent at Tivoli Travel Service Inc.
- Education
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- University of South Florida
- Connections
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51
connections
- Industry
- Leisure, Travel & Tourism
- Websites
Joe DePasquale’s Summary
Cruise and travel industry professional with 20+ years experience and strong sales and IT background. Specialist in generating group and upscale business, web applications and marketing. Industry-aware and detail-oriented.
Joe DePasquale’s Experience
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Revenue Management Controller
Regent Seven Seas Cruises
(Privately Held; Leisure, Travel & Tourism industry)
2009 — Present (less than a year)
- Revenue Management Controller, Regent Seven Seas Cruises, Revenue Management Dept., Fort Lauderdale, Florida
- Manage inventory of suites and room categories for Seven Seas Voyager by itinerary, week, sailing, etc
- Maximize revenue by opening and closing specific sailing departures, categories, and guarantees.
- Managing berthing and suite assignment of guests who are guaranteed to sail.
- Manage the waitlist and notifications to ensure maximum revenues.
- Engage a variety of selling and inventory management techniques, including overselling, off-selling, up-selling, and down-selling as appropriate.
- Identify and analyze opportunities to enhance and improve revenue management. -
Business Analyst, Web Applications
Regent Seven Seas Cruises
(Privately Held; Leisure, Travel & Tourism industry)
2004 — 2009 (5 years )
- Business Analyst for Web Applications (including RSSC.com), Regent/Radisson Seven Seas Cruises, Information Technology Dept., Fort Lauderdale, Florida.
- Identifying solutions to business problems through the use of user feedback, analytical skills and business knowledge. Assist in consultation with departments as how to apply advanced processes and procedures to help solve business needs.
- Translating business requirements into actionable design specifications for the development team.
- Managing developer resources, assigning issues and ensuring successful completion of projects.
- Day-to-day responsibility for the functionality and content of RSSC.com. Provide support to website users, internal and external, through investigation and analysis of issues and collaboration with development team and infrastructure support group. -
Group Services Coordinator
Radisson Seven Seas Cruises
(Privately Held; 201-500 employees; Leisure, Travel & Tourism industry)
1999 — 2004 (5 years )
- Group Services Coordinator, Sales Dept., Radisson Seven Seas Cruises, Carlson Companies, Fort Lauderdale, Florida.
- Identify onboard service requests for affinity and promotional sales groups sailing on RSSC.
- Confirm pending requests by collaboration and meeting with other departments including Operations, Hotel Directors, F&B, Entertainment, Shore Excursions, etc.
- Broadened the scope and quality of services provided to groups onboard, gaining familiarity with the logistics and challenges of providing services in the shipboard environment.
- Create and communicate final group memo to the vessels.
- Designed and created weekly travel agent e-news from 2001 to 2004.
- Created web applications to deliver customized e-news to travel agents’ customers and to register travel agents for ship visits.
- Created numerous new report types for the Sales Dept.
- Nomination for Carlson Honors Order of the Golden Rose award for achievements in 2004. -
District Sales Manager
New SeaEscape Limited
(Leisure, Travel & Tourism industry)
1998 — 1999 (1 year )
- District Sales Manager for New SeaEscape Limited, Fort Lauderdale, Florida.
- Responsible for day cruise group sales in the northeast quarter of Broward County. Customers include clubs, condos, businesses, charitable and religious organizations and travel agencies.
- Significantly increased regional sales by discovering new customers and developing relationships.
- Manage existing account base and obtain and develop new business.
- Participate in trade shows and vendor events. -
Freelance Website Developer
GetCruising.com
(Information Technology and Services industry)
1995 — 1998 (3 years )
- Website Development, self-employed.
- Created and maintained cruise-oriented website with many interactive features.
- HTML page authoring and Perl CGI programming.
- Implementation of website advertising, search engine optimization (SEO) and marketing principles.
- Developed original Perl CGI scripts and distributed on the web.
- Custom development of scripts for other websites. -
Cruise Specialist
1-800-TakeOff Inc.
(Leisure, Travel & Tourism industry)
1994 — 1995 (1 year )
- Cruise Specialist, 1-800-Take-Off Inc., Fort Lauderdale, Florida.
- One of the "top-producers" group with average monthly sales exceeding $100,000.
- Created numerous promotional campaigns including Carnival sale winning $500,000 in new business.
- Increased group and multi-cabin bookings from 31% (1991) to 67% (1995) of total sales.
- Proficient with SABRE Cruise Director. -
Cruise Specialist
South Florida Cruises Inc.
(Leisure, Travel & Tourism industry)
1991 — 1994 (3 years )
- Cruise Specialist, South Florida Cruises Inc., Fort Lauderdale, Florida.
- National cruise-only agency with annual sales of $25 million; among top five accounts for all major cruise lines.
- Intensive training in telemarketing and sales-closing techniques.
- Ranked "top ten" of 50 salespersons in 1992, first ever to exceed $1 million in first year; first to sell $1.5 million in second year; ranked "top five" in 1994, with sales over $2 million.
- Accelerated sales growth through creative marketing.
- Developed original database program to collect caller addresses for follow up mailings.
- Weekend office manager (1993/94) - supervised incoming calls and assisted sales staff. Resolved all problem situations, especially air/sea and document difficulties on weekend sailing days. Trained and supervised assistants in selling, booking, paperwork and customer follow up. -
Travel Agent
Tivoli Travel Service Inc.
(Leisure, Travel & Tourism industry)
1980 — 1991 (11 years )
- Travel Agent, Tivoli Travel Service, Inc., Fort Lauderdale, Florida.
- Full-service upscale and corporate travel agency on Las Olas Boulevard, established in 1960.
- Top producer every year with average sales of $600,000.
- Full-service inside sales of airlines, tours, cruises, etc. to business and leisure customers.
- Exceptional SABRE proficiency. Automated the agency mailing list, customer profiles and reservation cards.
- Thorough knowledge of international air tariff, fare construction and geography.
- Produced monthly cruise newsletter (1989-1991) and managed magazine and newspaper advertising to increase cruise sales.
- Left for better opportunity specializing in cruise-only.
Joe DePasquale’s Education
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University of South Florida
Associate of Science , Journalism, Psychology
Additional Information
Joe DePasquale’s Websites:
Joe DePasquale’s Interests:
transportation enthusiast, cruise ships, ocean liners, passenger trains, tours, travel, airlines
Joe DePasquale’s Groups:
Steamship Historical Society of America, Atlantic Coast Line/Seaboard Air Line Railroad Historical Society
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Travel, Tourism & Hospitality Group -
Luxury & Lifestyle Professionals -
The Cruise Ships Professionals -
Cruise People
Joe DePasquale’s Honors:
Various information technology (including Oracle SQL), project management and travel industry certificate programs
Joe DePasquale’s Contact Settings
Interested In:
- career opportunities
- job inquiries
- expertise requests
- reference requests
- getting back in touch
