at Epson Australia
Sydney Area, Australia
at Epson Australia
Sydney Area, Australia
(Information Technology and Services industry)
July 2008 — Present (1 year 5 months)
• Primarily responsible for driving the selling process through a high level of customer support, education and direct personal contact.
• Maintain relations with existing clients develop new business and establish new clients and major accounts.
• Work closely with distributors and channel partners to maximise theirs and Epson’s revenue and margins.
• Service key accounts and negotiate deals within policy guidelines.
• Make a substantial input to forecasting and setting sales and expense budgets for the distributor network.
• Identify sales prospects and arrange and conduct demonstrations of products.
• Provide market feedback for the development of action plans, marketing proposals and exercises in order to expand market coverage.
• Utilise reports made available by Head Office to monitor and inform distributors of stock levels, backorders, credit status, etc.
• Resolve any issues concerning the day-to-day management of the distributors in a fast, efficient and courteous manner.
• Prepare and implement product strategies in line with company focus and market demands, having regard to product line up.
• Maintain, review and analyse pricing and manage pricing movements, including special project quotations.
• Provide a 3-Month product forecast and action plan for major accounts.
(Privately Held; Computer Software industry)
January 2007 — June 2008 (1 year 6 months)
• Played lead role (in country) as the company representative to all local outside sources for both Australia and New Zealand.
• Managed a small team of technical sales people.
• Planned, allocated and implemented marketing funds and programmes.
• Responsible for quarterly sales and T&E forecasting.
• Liaised with industry publications/journalists.
• Negotiated and purchased advertising space within industry magazines.
• Responsible for actively seeking sales opportunities and following up on leads.
(Information Technology and Services industry)
January 2004 — January 2007 (3 years 1 month)
• Played key role as the link between the marketing department and the various sales and account management teams around Australia and New Zealand.
• “Go to” guy for all sales people wanting to create a marketing campaign/promotion.
• Production of much of the advertising material, catalogues, web banners and collateral print materials for campaigns and promotions.
• Liaison for magazine reviewers, freelance journalists and newspaper writers wanting to review products.
• Generated and maintained wholesales and reseller price lists with specific focus on FOREX rates and their likely fluctuations.
• Standardized diverse corporate communication elements.
(Public Company; ADBE; Computer Software industry)
December 2000 — January 2004 (3 years 2 months)
• Managed and engaged Australian and New Zealand reseller and retail consumer channels.
• Allocated marketing funds to and mutually forward planned with resellers and retailers for catalogue, magazine and web advertising.
• Tracked MDF accruals and sales revenue for each reseller.
• “Go to” guy for all reseller sales staff question, queries etc.
• Face to face sales training of reseller sales staff.
• Presented regularly at Adobe end user shows and seminars.
• Mentoring Adobe sales administration staff.
(Public Company; LOGI; Computer Hardware industry)
July 1995 — November 2000 (5 years 5 months)
• Established and further developed an OEM business channel within the reseller channel.
• Worked with wholesale distributors to develop marketing plans for OEM, retail and reseller channels.
• Promoted products into the retail chains.
• Trained sales staff at all levels of the channel i.e. wholesale, reseller and retail.
• Pre and Post sales support responsibilities.
• Direct responsibility for increasing mind share amongst channel sales staff.
(Privately Held; 51-200 employees; Information Technology and Services industry)
April 1991 — July 1995 (4 years 4 months)
• Product training of reseller sales teams and presenting at reseller seminars.
• Planned and implemented marketing and sales activities.
• Generated and maintained wholesales and reseller price lists with specific focus on FOREX rates and their likely fluctuations.
• Generation or reports and maintenance of SOH.
• Actively sought out new vendors and products suitable for the group's overall direction.
• Technical pre and post sales of graphics and mass storage devices to the reseller channel.
• Technical pre-sales to established reseller base.
• Development and expansion of the existing reseller base.
• Technical product and sales training to reseller sales and technical staff.
(Information Technology and Services industry)
April 1987 — March 1991 (4 years )
• Maintenance and development of allocated reseller base.
• Promoting of Epson products to resellers and end users via seminars, training sessions etc.
• Establishment of a VAR reseller network to promote and develop solutions for Epson's range of hand held data capture terminals.
• Pre and post sales support for a range of OEM components/technologies.
• Forecasting of product requirements to the product management team.
• Liaising with appropriate divisions in Japan to collate and disseminate technical and product information.
(Public Company; 1001-5000 employees; Information Technology and Services industry)
July 1984 — April 1987 (2 years 10 months)
• Board level repair of various types of electronic office and computer equipment.
(Privately Held; 11-50 employees; Information Technology and Services industry)
September 1982 — June 1984 (1 year 10 months)
• Field and workshop preventative maintenance and repair of various types of computer technologies.
(Government Agency; 1001-5000 employees; Telecommunications industry)
September 1981 — July 1982 (11 months)
• Repair and maintenance of assorted telephone and "ship to shore" switching communications equipment in various remote NSW and Sydney metropolitan locations.