Experience Strategy Lead at Bank of America and Owner, Joe 10 Group
San Francisco Bay Area
Experience Strategy Lead at Bank of America and Owner, Joe 10 Group
San Francisco Bay Area
(Public Company; 10,001 or more employees; bac; Banking industry)
May 2003 — Present (5 years 3 months)
(Sole Proprietorship; 1-10 employees; Computer Software industry)
June 1994 — Present (14 years 2 months)
I help businesses whose web sites aren't returning the results they expected. I do this in a number of ways, but most frequently by helping them to clearly articulate their business objectives, end by engaging in anthropological style research with their users to find how the real customers want to interact with the businesses.
After this work is done, I work with members from all aspects of the business - primarily representitives from management, marketing, technology and design - to devise a strategy which best fits the business objectives and the customers needs.
(Public Company; Information Services industry)
1995 — 2003 (8 years)
(Privately Held; 51-200 employees; Investment Banking industry)
1999 — 2002 (3 years)
(Privately Held; 51-200 employees; Internet industry)
1998 — 2002 (4 years)
(Publishing industry)
1997 — 1997 (less than a year)
(Printing industry)
1993 — 1994 (1 year)
(Online Media industry)
1993 — 1994 (1 year)
(Privately Held; 11-50 employees; Photography industry)
1991 — 1993 (2 years)
(Privately Held; 201-500 employees; Leisure, Travel & Tourism industry)
1989 — 1991 (2 years)