Training Coordinator at McDonough Holland & Allen
Sacramento, California Area
- Current
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- Training Coordinator at McDonough Holland & Allen PC
- Past
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- IT Support Specialist at Robert Half Technology
- Senior Technical Support Specialist at Mcdonough Holland & Allen PC
- Help Desk Analyst at Mcdonough Holland & Allen PC
- Owner at O'Donnell Computer
- Instructor at MTI College
- IT Support Specialist & Training Manager at Watchtower
- Education
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- Troy University Dothan
- Wallace Community College
- Wicksburg
- Recommended
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1 person has recommended Joseph - Connections
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150
connections
- Industry
- Information Technology and Services
- Websites
Joseph O'Donnell’s Summary
Extensive knowledge of information technology and customer relation principles. Proven ability to develop and implement technical plans for large corporate environments. Demonstrated effectiveness in team driven environments with diverse audiences, maintaining accurate documentation and advancing technical skill, as well as supporting call center and higher support level staff. Strong technical writing and program management experience coupled with excellent communication and project management skills. Self-motivator with high energy.
Joseph O'Donnell’s Specialties:
CompTIA A+ certified.
Certified Microsoft® Office Specialist Master Instructor.
Microsoft Certified Trainer.
Supervisory and training experience in large corporate environment.
Call center and higher-level support experience with diverse audiences.
Established high level of trust & reliability.
Advanced computer hardware and software experience: HTML/XML/CSS/XSL, Adobe Products, Linux, Lotus Notes, Microsoft Windows & Office, Microsoft Project, Desktop/Mobile hardware, and Networking.
Joseph O'Donnell’s Experience
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Training Coordinator
McDonough Holland & Allen PC
(Privately Held; 51-200 employees; Law Practice industry)
June 2008 — Present (1 year 2 months)
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IT Support Specialist
Robert Half Technology
(Public Company; 10,001 or more employees; RHI; Information Technology and Services industry)
August 2006 — November 2008 (2 years 4 months)
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Senior Technical Support Specialist
Mcdonough Holland & Allen PC
(Privately Held; 51-200 employees; Law Practice industry)
March 2008 — June 2008 (4 months)
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Help Desk Analyst
Mcdonough Holland & Allen PC
(Privately Held; 51-200 employees; Law Practice industry)
October 2006 — March 2008 (1 year 6 months)
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Owner
O'Donnell Computer
(Information Technology and Services industry)
1991 — 2008 (17 years)
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Instructor
MTI College
(Information Technology and Services industry)
2006 — 2007 (1 year)
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IT Support Specialist & Training Manager
Watchtower
(Non-Profit; 10,001 or more employees; Religious Institutions industry)
April 1994 — May 2006 (12 years 2 months)
Joseph O'Donnell’s Education
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Troy University Dothan
Computer Science 1991 — 1994
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Wallace Community College
1991 — 1994
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Wicksburg
1991 , 1974 — 1991
Additional Information
Joseph O'Donnell’s Websites:
Joseph O'Donnell’s Interests:
Photography, Scuba Diving, Golf
Joseph O'Donnell’s Groups:
International Legal Technology Association (ILTA), Bay Area Legal Trainers Organization (BALTO)
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Microsoft Certified Trainers -
Microsoft Dynamics CRM. -
Legal IT Professionals -
International Legal Technology Association (ILTA) -
Microsoft Certified Professional Network -
Open Text / Hummingbird Group -
Smartphone Professionals -
Jungle Disk User Group -
Microsoft Office (Certified) Instructors -
e-LEGAL
Joseph O'Donnell’s Honors:
Microsoft Office Specialist Master Instructor, CompTIA A+ Technician, Microsoft Certified Professional Trainer
Joseph O'Donnell’s Contact Settings
Interested In:
- consulting offers
- job inquiries
- expertise requests
- business deals
- reference requests
- getting back in touch
