
Experienced Conference Systems Engineer
Brazil

Experienced Conference Systems Engineer
Brazil
Telecommunications Product Engineer with broad experience in all aspects of videoconference systems. Responsible for interfacing with customers prior to and/or after sale, looking for positive customer relations and coordination with various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
As a pre-sales engineer, responsible for analysis of customer inquiries to determine appropriate product literature and pricing schedules, influencing production and shipping schedules; recommending price changes based on company/customer relationship; recognizing new business opportunities. Post-sale responsibilities include: inside and outside customer's training, resolving production scheduling; determining validity of warranty claims and scheduling repair resources and recognizing add-on business opportunities
Videoconference projects, product specification.
(Privately Held; Information Technology and Services industry)
January 2009 — Present (7 months)
New trend markets, new technologies. The scope at Eletro Equip is deploy a new segment on unified communication through strategic alliances with technology leaders. Getting together experience on telepresence and multimedia markets with many vendors and their main partners, Eletro Equip today provides the best experience for its customers when technology integration is a premise.
With key differentiator solutions, our company is currently leader on communication integration solutions on Brazilian market.
(Privately Held; 11-50 employees; Telecommunications industry)
September 2006 — December 2008 (2 years 4 months)
Product and solution development for IP communication systems, regarding V²oIP products. Specialist on Polycom systems, supporting customers, developing projects, training sales channels and supporting pre-sales teams.
(Privately Held; 11-50 employees; Telecommunications industry)
May 2005 — September 2006 (1 year 5 months)
(Public Company; 51-200 employees; Telecommunications industry)
January 2005 — May 2005 (5 months)
Support and project desing for collaboration networks around South America.
(Privately Held; 51-200 employees; Telecommunications industry)
April 2002 — January 2005 (2 years 10 months)
Sales Engineer for videoconference systems focused on developing network projects, marketing strategies and channel training.
(Public Company; 1001-5000 employees; SI; Telecommunications industry)
April 2001 — April 2002 (1 year 1 month)
Education engineer for Newbridge data transmission systems on TDM, ATM, FR and X.21 devices.
(Privately Held; 51-200 employees; Telecommunications industry)
September 2000 — April 2001 (8 months)
Trainnee on data transmission department at Intelig, long-haul carrier in Brazil. National Grid owned.
(Privately Held; 5001-10,000 employees; Telecommunications industry)
May 2000 — July 2000 (3 months)
(Public Company; 501-1000 employees; SI; Telecommunications industry)
August 1999 — March 2000 (8 months)
(Telecommunications industry)
July 1995 — June 1996 (1 year)
Marketing January 2003 — July 2004
Lacto-sensu on Services Business Management
Degree , Electrical Engineering , January 1997 — July 2002
Specialization on Telecommunications. Studies on FTTH - Fiber to the Home - Networks.
New technology, jazz music and bike riding.
Certified Videoconference Engineer, CVE 2.0, P8DLAM500F