
Business Analyst at Management Science Associates
Greater Pittsburgh Area

Business Analyst at Management Science Associates
Greater Pittsburgh Area
Overall, I've had a lot of experience supporting pcs. I've done hardware repair, software support, technical training, and customer service.
My goals are to make whatever department work for outstanding, learn as much as I can about what I'm working with, work as a team player, and advance to new levels whenever possible.
A+, N+, Security+, Inet+, Linux+, HDI
(Privately Held; 501-1000 employees; Information Technology and Services industry)
November 2008 — Present (1 month)
-Gather End User Requirements
-Prototype Enhancements
-Document Enhancements
-Work with Development and QA to ensure enhancements are delivered
(Public Company; 10,001 or more employees; ETN; Electrical/Electronic Manufacturing industry)
November 2007 — October 2008 (1 year)
(Partnership; 5001-10,000 employees; Law Practice industry)
May 2006 — October 2007 (1 year 6 months)
(Educational Institution; 1001-5000 employees; Education Management industry)
March 2005 — May 2006 (1 year 3 months)
(Privately Held; 10,001 or more employees; Outsourcing/Offshoring industry)
December 2003 — October 2004 (11 months)
Henderson, Nevada
(Sole Proprietorship; Myself Only; Computer Hardware industry)
June 2000 — November 2003 (3 years 6 months)
Small Computer Repair Shop
Masters, Information Systems, 2006 — 2008
Bachelors in Information Technology, 2003 — 2006
Associates, Information Systems, 2001 — 2003
Tennis, Ice Hockey, Movies, Reading, Computers, Skiing, Softball
Pittsburgh Technology Council, Brockway Area High School
Valedictorian - Brockway High School
Summa Cum Laude - DuBois Business College
Summa Cum Laude - University of Phoenix
Distinguished Graduate Award from Robert Morris University
National Dean's List
Cambridge Who’s Who among Executives, Professionals and Entrepreneurs!
Alpha Chi National Honor Society