
Chief Operating Officer-VT/NH/NY at Westaff
Burlington, Vermont Area

Chief Operating Officer-VT/NH/NY at Westaff
Burlington, Vermont Area
Expert recruiter focusing on light industrial, construction and clerical placement. High premium placed on superior customer service from my team to my customers. Focus on helping our customers and associates achieve their goals
Purchasing, negotiation, salary structures, worker's compensation, unemployment, invoice reconciliation.
(Public Company; 11-50 employees; WSTF; Staffing and Recruiting industry)
January 2007 — Present (1 year 7 months)
As COO of our locally owned group of Westaff Franchises, I am responsible for the day-to-day supervision of the managers of our operations in Burlington, Barre and St Johnsbury, VT, Lebanon, Claremont and Lancaster, NH and Albany and Plattsburgh, NY. My responsibilities also include accounting duties for the whole operation, day-to-day management of our Burlington office and administrative duties, such as payroll for our internal staff of 30.
(Public Company; 11-50 employees; WSTF; Staffing and Recruiting industry)
February 1997 — January 2007 (10 years)
As branch manager for the Burlington, VT franchise of Westaff, I was responsible for the smooth operation of one of Westaff's largest offices. With an internal staff of nine and an external workforce of up to 400, this position included all aspects of hiring and retaining qualified employees for our extensive customer network.
(Public Company; 10,001 or more employees; Z; Retail industry)
December 1989 — February 1997 (7 years 3 months)
As Manager Trainer in the Cambridge, MA store for Kinney Shoes, I was responsible for the training and development of up-and-coming members of Kinney's team in the Boston market. I was directly involved in the recruiting and training efforts of all of Kinney's stores in the greater Boston area. I was also responsible for all store operations for my store, including sales, scheduling, inventory, risk management and loss prevention.
1997 — 2007
none attained, Education, 1989 — 1990
customer service, cutting edge technology, baseball, football, skiing, theatre
Colchester-Milton Rotary Club, Westaff Affiliate Association
Rotary's Presidential Citation-2003-2004, Member of the $100,000,000 Sales Team, Manager of the Year for Kinney Shoes, Multiple Employee of the Month Awards