Jean-Marie Orosco

Current

General Manager at AXA Tech Belgium
Service Control Head at AXA Technology Services

Past

Director Transformation Program at AXA Technology Services
Service Operations Head at AXA Technology Services
Director IS Governance & Architecture at AXA Technology Services

IT development & architecture at AXA
IT engineer at DATAFIRST

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2 more...

Education

Institut national des Sciences appliquées de Lyon
INSA
Lycée Descartes

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Recommended

6 people have recommended Jean-Marie

Connections

500+ connections

Industry

Financial Services

Jean-Marie Orosco’s Summary

IT Director (development & service delivery), in charge of transformation program (development of soft & hard skills of employee to improve quality of service delivered to the customer and employee satisfaction). Implementation of ITIL Processes. General Manager for Belgium subsidiary

Jean-Marie Orosco’s Specialties:

Union negotiation, purchasing, server architecture, mergers and acquisition, salary arbitration, financing, insurance & bank, IT development, Senior Management

Jean-Marie Orosco’s Experience

General Manager

AXA Tech Belgium

(Public Company; 1001-5000 employees; Information Technology and Services industry)

April 2007 — Present (1 year 7 months)

General Manager in Belgium of a service delivery company (300 people - 100 m€ revenue).
Service Control Head of North Europe Region (Belgium + Germany)
Service Control Head

AXA Technology Services

(Public Company; 1001-5000 employees; Information Technology and Services industry)

October 2006 — Present (2 years 1 month)

responsible for the development of ITIL based processes and procedures relating to Incident Management, Problem Management, Change and Configuration Management, Release Management, Software Asset Management, Service Level Management, Six Sigma champion, Security, SOC and Audit compliance
Director Transformation Program

AXA Technology Services

(Public Company; 1001-5000 employees; Information Technology and Services industry)

November 2005 — September 2006 (11 months)

IT Director in charge of the cultural change and ITIL process implementation to transform an operations internal department into a real Service Delivery organisation with a real client oriented culture. The program aims to develop autonomy, communication, people development plans for technical and non technical career path for a Service Delivery organisation (Operations / Production IT) of 240 employees.
Service Operations Head

AXA Technology Services

(Public Company; 1001-5000 employees; Information Technology and Services industry)

February 2005 — November 2005 (10 months)

In charge of delivering service to the clients in the Insurance & Bank business (Mainframe, Distributed systems, Print Shop)
Lessons learned: Management of several teams (120 people in total), implementation of the foundation to industrialize and automate the service delivery. Member of the Leadership Team Committee. Company Revenue: 67 M€.
Director IS Governance & Architecture

AXA Technology Services

(Public Company; 1001-5000 employees; Information Technology and Services industry)

January 2002 — January 2005 (3 years 1 month)

In charge of the design and implementation of the Information System of the company (2200 people distributed in 6 countries: France, US, Germany, Belgium, UK, Australia).
Lessons learned: IS and IT Governance implementation in a multicultural world for an internal startup (Implementation of the PeopleSoft ERP for Finance, Purchasing and HR, a Budget control tool, an Asset Management system, a Help Desk system and quality of service measurement tool for a Service Delivery company). Management of a 28 M€ global budget.
IT development & architecture

AXA

(Public Company; 5001-10,000 employees; Financial Services industry)

September 1991 — December 2001 (10 years 4 months)

diffrent exeprience, from developmenet, architecture, relationship management, program management.
Exeprience to work with different countries (Europe, US, ASIA).
IT engineer

DATAFIRST

(Financial Services industry)

1990 — 1991 (1 year)

Jean-Marie Orosco’s Education

Institut national des Sciences appliquées de Lyon

1985 — 1991
INSA

Engineer, IT, September 1985 — June 1991

Activities and Societies:

Sports: Triple soccer champion of Rhône-Alpes Academy
Association: Organization of Tourist Rallies
Treasurer of INSA student co-operative & organization of study travel for the INSA IT students.
Lycée Descartes

1979 — 1985