
Sr. Consultant at CRM Manager
Greater Philadelphia Area

Sr. Consultant at CRM Manager
Greater Philadelphia Area
* Wrote for multiple corporate and technology related blogs with creative, sarcastic technology-centric writing.
* Developed and executed a global social media plan for releasing and promoting a SaaS web security product suite.
* Developed a full product offering that included implementing and integrating Google Apps Premier Edition for external clients.
* Built up relationships with outside technology companies (including Salesforce, Google and Boomi) to offer a better and more comprehensive product set to our clients.
* Supported multiple SaaS applications (including GAPE, Salesforce and QuickBooks OE) in numerous industries to accelerate and enhance our clients' business processes.
* Created a global plan for business continuity through network connectivity using Cisco VPN (PIX/ASA/Concentrators), Cisco routers and EIGRP, BGP and static routing protocols.
* Implemented a global standard and deployed Cisco's wireless LAN controllers and Wireless Control System for secure wireless access.
* Led the network group through a series of evaluations, tests and implementation of a global WAN acceleration product.
* Software: RIM Blackberry Enterprise Server 4, McAfee ePolicy Orchestrator 4, Microsoft Softeware Suite, Lotus Domino 6.5/7, EMC Email Extender
* Mobile Software: Android, Blackberry, Apple iPhone, Palm, Symbian
* Operating Systems: Microsoft Windows, Cisco IOS 12.0+, Cisco CAT-OS
* Web/Social Applications: Twitter, Facebook, LinkedIn, Yelp, Blogsmith, Blogger, WordPress
(Food & Beverages industry)
March 2009 — Present (5 months)
* Develop social media marketing plan to grow ChefAMe event attendance
* Reach out to media outlets (new media and old) to gain sponsors and publicity for independent chefs
* Bring in new aspiring chefs to develop their menu for each event
* Work with restaurants and vendors to acquire ingredients for the custom menus and drink specials for each event
* Develop business plan to grow ChefAMe from an event company into its next stage of business
* Write marking material, web site content and blog entries
(Privately Held; Information Technology and Services industry)
December 2008 — Present (8 months)
* Lead new team on Google Apps Premier implementations and integration
* Build a relationship with outside partners to further our external and internal client offerings:
* Google, Inc. - Enterprise SaaS email, document management and collaborative services.
* Boomi - SaaS information connectors.
* Salesforce - Leading SaaS CRM tool.
* Support multiple on-going CRM manager projects. These include both new implemenations as well as the CRM manager plans.
* Integrate products that run client businesses. These include Salesforce, QuickBooks OE, Peachtree Accounting and Google Apps
(Privately Held; Writing and Editing industry)
September 2007 — Present (1 year 11 months)
AOL, Inc - Emurse.com Blog (May, 2009 - Present)
* Write technology and entrepreneurial articles on job searching, resume writing and career development
* Develop campaigns to bring in repeat readers of the blog and users of Emurse.com
* Use social networks (including Facebook, Twitter, etc) to bring in new readers and users of the resume building service
b5media.com - That Damn PC (June, 2008 - September, 2008)
* Ran a technology related blog for b5media that focused on the desktop and PC user
* Created partnerships with hardware/software companies to work with b5media's blogs
* Monitored and interacted with Twitter and other social network followers for this blog
Srcasm.com - (September, 2007 - Present)
* Created and wrote on this blog primarily focused on network security, SaaS and social media marketing tools
* Developed ideas along with engaging the community to aid in the Philadelphia entrepreneurial scene
* Worked with local startups to create new and traditional media marketing plans. (i.e. Using social networking site, blogs, videos and contests to grow their user bases)
(Information Services industry)
September 2007 — Present (1 year 11 months)
* Developed a business plan for a virtualization consulting and virtual enterprise hosting company
* Run the day-to-day business operations including accounting, contract writing and proposal management
* Provide technical knowledge to operate the virtual enterprise infrastructure
* Provide security expertise to client projects and network designs
(Internet industry)
October 2008 — November 2008 (2 months)
* Posted insightful blog entries on both the product (Passpack) and the industry (security, identity protection, password management).
* Industry and product evangelism both online and off by using tools such as Twitter, Facebook, live demonstrations, other blogs/websites and real-world conferences and events.
* Created technology whitepapers and other interactive material that focuses on the industry and technology to educate people and businesses on why identity management and security is important.
(Public Company; ROH; Chemicals industry)
June 2008 — November 2008 (6 months)
* Worked to develop a plan and global configuration for the Riverbed Steelhead WAN acceleration equipment
* Configured global Cisco routers, switches and PIX/ASA firewalls to ensure uninterrupted connectivity between sites
* Supported content filtering with Secure Computing Smartfilter and Cisco Content Engines at 120+ sites around the globe
* Migrated a main distribution frame (MDF) including network equipment, physical cabling and configurations, with little downtime by recreating a production MDF in a new area of the plant
* Configured Cisco Content Engines to support both web caching and WMT multicasting to conserve bandwidth and enable higher quality global web casts
* Helped to support the corporate wireless architecture to allow for uninterrupted access to the network anywhere in the building
(Privately Held; Mechanical or Industrial Engineering industry)
May 2005 — April 2008 (3 years)
* Developed, tested and deployed VPN solutions for site-to-site connectivity
* Configured and support 25+ firewalls at sites around the globe
* Traveled between 3 continents to support and maintain network connectivity and global security standards
* Deployed and manage email security appliances to keep Spam and viruses from entering the global network
* Support anti-virus software (McAfee's ePolicy) on 1900+ computers and over 100 servers globally
* Tested and deployed web filtering solutions at 25+ sites globally
* Deployed and trained IT staff on new 802.11b/g wireless network
* Deployed and supported email filtering solutions (McAfee and Barracuda applicances)
* Supported Blackberry Enterprise Server environment for 100+ end users globally
(Information Technology and Services industry)
March 2002 — August 2004 (2 years 6 months)
* Designed, implemented and maintained websites for individual and businesses
* Served over 150 clients
* Created online commerce web sites, back-end scripting solutions, database schema's and PHP programmed sites
(Privately Held; 11-50 employees; Retail industry)
November 2001 — January 2003 (1 year 3 months)
Designed, implemented and maintained the web site and computer network for this distributor of hearth heating products.
(Educational Institution; 201-500 employees; Education Management industry)
June 2001 — September 2001 (4 months)
Designed and implemented the local area network for over 700 computers.
2004 — 2009
General Studies 2002 — 2003
Attended a few classes while still attending high school full time.
IndyHall, AEPi, Drexel University, SANS Training, Jobs
GIAC Security Essentials Certified
Cisco CCNA Certified
Lotus Domino 6 Administration training