
Sr. Consultant at CRM Manager
Greater Philadelphia Area

Sr. Consultant at CRM Manager
Greater Philadelphia Area
* Wrote for multiple corporate and technology related blogs with creative, sarcastic technology-centric writing.
* Developed and executed a global social media plan for releasing and promoting a SaaS web security product suite.
* Developed a full product offering that included implementing and integrating Google Apps Premier Edition for external clients.
* Built up relationships with outside technology companies (including Salesforce, Google and Boomi) to offer a better and more comprehensive product set to our clients.
* Supported multiple SaaS applications (including GAPE, Salesforce and QuickBooks OE) in numerous industries to accelerate and enhance our clients' business processes.
* Created a global plan for business continuity through network connectivity using Cisco VPN (PIX/ASA/Concentrators), Cisco routers and EIGRP, BGP and static routing protocols.
* Implemented a global standard and deployed Cisco's wireless LAN controllers and Wireless Control System for secure wireless access.
* Led the network group through a series of evaluations, tests and implementation of a global WAN acceleration product.
* Software: RIM Blackberry Enterprise Server 4, McAfee ePolicy Orchestrator 4, Microsoft Softeware Suite, Lotus Domino 6.5/7, EMC Email Extender
* Mobile Software: Android, Blackberry, Apple iPhone, Palm, Symbian
* Operating Systems: Microsoft Windows, Cisco IOS 12.0+, Cisco CAT-OS
* Web/Social Applications: Twitter, Facebook, LinkedIn, Yelp, Blogsmith, Blogger, WordPress
(Food & Beverages industry)
March 2009 — Present (9 months)
* Develop social media marketing plan to grow ChefAMe event attendance
* Reach out to media outlets (new media and old) to gain sponsors and publicity for independent chefs
* Bring in new aspiring chefs to develop their menu for each event
* Work with restaurants and vendors to acquire ingredients for the custom menus and drink specials for each event
* Develop business plan to grow ChefAMe from an event company into its next stage of business
* Write marking material, web site content and blog entries
(Privately Held; Information Technology and Services industry)
December 2008 — Present (1 year )
* Lead new team on Google Apps Premier implementations and integration
* Build a relationship with outside partners to further our external and internal client offerings:
* Google, Inc. - Enterprise SaaS email, document management and collaborative services.
* Boomi - SaaS information connectors.
* Salesforce - Leading SaaS CRM tool.
* Support multiple on-going CRM manager projects. These include both new implemenations as well as the CRM manager plans.
* Integrate products that run client businesses. These include Salesforce, QuickBooks OE, Peachtree Accounting and Google Apps
(Information Services industry)
September 2007 — Present (2 years 3 months)
* Developed a business plan for a virtualization consulting and virtual enterprise hosting company
* Run the day-to-day business operations including accounting, contract writing and proposal management
* Provide technical knowledge to operate the virtual enterprise infrastructure
* Provide security expertise to client projects and network designs
(Privately Held; Writing and Editing industry)
September 2007 — Present (2 years 3 months)
AOL, Inc - Emurse.com Blog (May, 2009 - Present)
* Write technology and entrepreneurial articles on job searching, resume writing and career development
* Develop campaigns to bring in repeat readers of the blog and users of Emurse.com
* Use social networks (including Facebook, Twitter, etc) to bring in new readers and users of the resume building service
b5media.com - That Damn PC (June, 2008 - September, 2008)
* Ran a technology related blog for b5media that focused on the desktop and PC user
* Created partnerships with hardware/software companies to work with b5media's blogs
* Monitored and interacted with Twitter and other social network followers for this blog
Srcasm.com - (September, 2007 - Present)
* Created and wrote on this blog primarily focused on network security, SaaS and social media marketing tools
* Developed ideas along with engaging the community to aid in the Philadelphia entrepreneurial scene
* Worked with local startups to create new and traditional media marketing plans. (i.e. Using social networking site, blogs, videos and contests to grow their user bases)
(Internet industry)
October 2008 — November 2008 (2 months)
* Posted insightful blog entries on both the product (Passpack) and the industry (security, identity protection, password management).
* Industry and product evangelism both online and off by using tools such as Twitter, Facebook, live demonstrations, other blogs/websites and real-world conferences and events.
* Created technology whitepapers and other interactive material that focuses on the industry and technology to educate people and businesses on why identity management and security is important.
(Public Company; ROH; Chemicals industry)
June 2008 — November 2008 (6 months)
* Worked to develop a plan and global configuration for the Riverbed Steelhead WAN acceleration equipment
* Configured global Cisco routers, switches and PIX/ASA firewalls to ensure uninterrupted connectivity between sites
* Supported content filtering with Secure Computing Smartfilter and Cisco Content Engines at 120+ sites around the globe
* Migrated a main distribution frame (MDF) including network equipment, physical cabling and configurations, with little downtime by recreating a production MDF in a new area of the plant
* Configured Cisco Content Engines to support both web caching and WMT multicasting to conserve bandwidth and enable higher quality global web casts
* Helped to support the corporate wireless architecture to allow for uninterrupted access to the network anywhere in the building
(Privately Held; Mechanical or Industrial Engineering industry)
May 2005 — April 2008 (3 years )
* Developed, tested and deployed VPN solutions for site-to-site connectivity
* Configured and support 25+ firewalls at sites around the globe
* Traveled between 3 continents to support and maintain network connectivity and global security standards
* Deployed and manage email security appliances to keep Spam and viruses from entering the global network
* Support anti-virus software (McAfee's ePolicy) on 1900+ computers and over 100 servers globally
* Tested and deployed web filtering solutions at 25+ sites globally
* Deployed and trained IT staff on new 802.11b/g wireless network
* Deployed and supported email filtering solutions (McAfee and Barracuda applicances)
* Supported Blackberry Enterprise Server environment for 100+ end users globally
(Information Technology and Services industry)
March 2002 — August 2004 (2 years 6 months)
* Designed, implemented and maintained websites for individual and businesses
* Served over 150 clients
* Created online commerce web sites, back-end scripting solutions, database schema's and PHP programmed sites
(Privately Held; 11-50 employees; Retail industry)
November 2001 — January 2003 (1 year 3 months)
Designed, implemented and maintained the web site and computer network for this distributor of hearth heating products.
(Educational Institution; 201-500 employees; Education Management industry)
June 2001 — September 2001 (4 months)
Designed and implemented the local area network for over 700 computers.
2004 — 2009
General Studies 2002 — 2003
Attended a few classes while still attending high school full time.
IndyHall, AEPi, Drexel University, SANS Training, Jobs
GIAC Security Essentials Certified
Cisco CCNA Certified
Lotus Domino 6 Administration training