Juliette Mansour

Current

• Business Development Account Manager [Contract] at THINK Interactive
• Owner at Casa Dresden (Sole Proprietorship)
• ESL Instructor at The Latin American Association [part-time]

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Past

• Web Team Manager at AT&T Advertising & Publishing
• Interactive Business Analyst at Studiocom
• Business Analyst at BellSouth Advertising and Publishing

• Web Content Administrator at BellSouth
• Coordinator, Education & Language Services at Latin American Association

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2 more...

Education

• Georgia State University
• St. Pius X

Recommended

7 people have recommended Juliette

Connections

172 connections

Industry

Internet

Websites

• My Website

Juliette Mansour’s Summary

A multilingual consultant focusing on foreign language and global technology management. A strong communicator who promotes understanding, outlines processes effectively and bridges gaps across language and culture.

Juliette Mansour’s Specialties:

Fluency-English, Spanish, near fluency-Italian, strong proficiency-French/Arabic. Certified translator/interpreter
Web design and web project management
Account management
Process improvement

Juliette Mansour’s Experience

• Business Development Account Manager [Contract]

  THINK Interactive

  (Marketing and Advertising industry)

  February 2008 — Present (4 months)

  Contract Consultant: Work with leadership staff to manage new business projects. Document and establish a new business process and manage that process for the agency. Frame the incoming opportunity. Communicate the opportunity direction to the team and drive the process. Work with strategy, creative and user experience team to develop the approach. Project manage spec creative development or any deliverables. Assist with the development of proposals. Conduct background research as needed. Assist in development of requirements on various projects outside of new business duties. Function in additional client/brand liaison roles. Assist with multicultural new business opportunities.

• Owner

  Casa Dresden (Sole Proprietorship)

  (Sole Proprietorship; Myself Only; Internet industry)

  July 2007 — Present (11 months)

  Casa Dresden has been offering services that focus on the integration of foreign language translation and the web technology since 1996. Formally launched in 1997, we offer services in: websites in English or Spanish, bilingual companion websites, language translation or consultation, training and education in technology/foreign language. Experienced in IT/web technology since 1996, certified in translation/interpretation since 1993.

• ESL Instructor

  The Latin American Association [part-time]

  (Non-Profit; 51-200 employees; Non-Profit Organization Management industry)

  April 1996 — Present (12 years 2 months)

  Teach English as a Second Language to adult learners. Maintain timely and accurate student records. Assist in planning and carrying out of student events.

• Web Team Manager

  AT&T Advertising & Publishing

  (Public Company; 5001-10,000 employees; Marketing and Advertising industry)

  July 2006 — February 2008 (1 year 8 months)

  Manage a diverse team of web designers, proofreaders and technical support staff specializing in Internet products, both in English and Spanish. Lead efforts in troubleshooting software and systems processes within the creative production environment. Supervise the production of web design and other Internet products within complex software, including but not limited to HTML, flash, graphic design, creative copywriting and search engine optimization. Supervise editing/copywriting processes and sales team change requests. Supervise stream of incoming and outgoing domain registration requests through internal and 3rd party vendors. Lead efforts in process improvement for tech, design, proofing and consultant groups. Manage ongoing project development with in-house vendor systems. Serve as management point of contact and consultant for Marketing Spanish language-related efforts. Provide translation efforts. Provide assistance with special projects including video products.

• Interactive Business Analyst

  Studiocom

  (Public Company; 51-200 employees; Online Media industry)

  June 2005 — June 2006 (1 year 1 month)

  Work as a member of an international team to identify, analyze and document interactive media solutions for prospects and clients. Review, modify and document visual requirements for overall project. Work closely with Project Managers to ensure that requirements are kept in line with project plan. Work with Information Architect to align final wire frames document with website requirements. Serve as overall interactive content solution SME for each project. Research and analyze client business background including competitive and industry trends. Draft case studies, press releases, interactive content, copy and collateral material development for outside publication. Supervise knowledge records management for Business Development team. Provide process improvement, language, diversity and training consultation. Provide distance learning assistance for overseas office. Conduct focus group interviews and document results. Update company website with public relations/marketing news.

• Business Analyst

  BellSouth Advertising and Publishing

  (Public Company; Publishing industry)

  February 2000 — June 2005 (5 years 5 months)

  Assisted in the transformation of customer and business requirements to technical requirements. Provided feedback on components integral to business cases. Served as technical lead for small projects and work efforts. Investigated database environment through SQL. Performed ongoing database troubleshooting, end-to-end support including escalated problem resolution, job scheduling, reporting and impact analysis. Utilized database methods to synchronize, edit and arrange content for print advertising and websites. Trained users and/or write documentation.

• Web Content Administrator

  BellSouth

  (Public Company; Information Technology and Services industry)

  November 1998 — February 2000 (1 year 4 months)

  Led efforts in language-related development for www.realpages.com and www.guiaexport.com including translation, supervision of translation projects and presentation of language content. Provided feedback on language components as they related to business cases. Liaised with Marketing to provide expert feedback on language related business cases. Served as primary assistant to Project Manager for content systems. Investigated database environment through SQL. Performed ongoing database troubleshooting, testing, reporting and impact analysis. Utilized database methods to synchronize, edit and arrange content for websites. Served as technical lead for geographical enhancements to websites.

• Coordinator, Education & Language Services

  Latin American Association

  (Non-Profit; Education Management industry)

  September 1996 — April 1999 (2 years 8 months)

  Coordinated and managed development of Spanish and ESL program and curriculum. Created and implemented Spanish program marketing plan. Supervised and trained personnel via workshops and observations. Directed and managed new student orientation and testing. Managed and processed incoming translations and interpretations. Taught ESL and literacy classes. Assisted organization as a whole with research and fundraising development. Assisted with writing grant proposals.

Juliette Mansour’s Education

• Georgia State University

  M.S., Applied Linguistics & ESL, 1994 — 1996

• St. Pius X

  High School, 1981 — 1985

  Activities and Societies:

  Golden Lines journalist, Creative Writing Group.

Additional Information

Juliette Mansour’s Websites:

• My Website

Juliette Mansour’s Interests:

language teaching, translation, web design programming, digital photography, cycling (mtb & road), international travel, gourmet cooking, tennis, philosophy and religion, community issues, volunteer work (children) and playing guitar and piano.

Juliette Mansour’s Groups:

Atlanta Association of Interpreters and Translators, Latin American Association, SORBA (Southern Off Road Biking Association), Dresden East Civic Association, Habitat for Humanity, St. Pius X, Holy Cross, American Cancer Society

•    American Cancer Society Supporter member

Juliette Mansour’s Honors:

The Atlanta Association of Interpreters & Translators since 1992· Member of the Alliance Française d’Atlanta since 1999· Community volunteer ESL Instructor · Freelance ESL Instructor since 1995, Spanish tutor since 1991· Graduated Introduction to Sybase SQL course, 1999 · Program Chair for Georgia TESOL Mini Conference, 1997· Wrote & presented: “Focusing the Conversation in Peer Response Groups” at Georgia TESOL (Teachers of English as a Second Language) Conference, March 10, 1996· Factors Chain International Award for Import/Export Factoring, 1994 · Outstanding University Student Award, 1989· Who’s Who Among Internationals in American Universities, 1988-1989· Who’s Who Among American High School Students, 1983-1985

Juliette Mansour’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch