Juan-Jose de Juan

Current

• Global Head of Customer Solutions at Vodafone Global Enterprise

Past

• Head of Products & Solutions at Vodafone MNC
• Senior Manager Business Development – Corporates Programme at Vodafone
• Multiple management roles at Vodafone España

• Senior Programme Manager at Vodafone New Zealand
• Best Practices Coordinator at Vodafone New Zealand
• Country Manager Vodafone Global Programme “Mobile Office” at Vodafone Group
• Group Product Manager – Business Marketing at Vodafone Spain
• Marketing Manager - Value Added & Internet services at Vodafone Spain
• Solution Sales national coordinator at Airtel Móvil
• Key Account Manager for Corporates at Airtel
• Point of Sale Manager at Future Phone Valencia

see less...

8 more...

Education

• Vodafone Global Leadership Programme
• IMD (International Institute for Management Development) - Business Programs
• Global Integration - Managing Internationally

• IE (Instituto de Empresa)
• Universidad Politécnica de Valencia
• Universidad Politécnica de Valencia
• IES Castalla - Alicante
• IES Castalla - Alicante

see less...

5 more...

Recommended

20 people have recommended Juan-Jose

Connections

500+ connections

Industry

Telecommunications

Juan-Jose de Juan’s Summary

PROFILE

Juan-Jose is a results-oriented professional with more than 13 years experience in Telecoms leading successful international teams and projects in areas such as Business Development, Sales, Product & Channel Marketing.

- Background includes worldwide responsibility for Enterprise Solutions, boosting Top Corporate Sales in Spain, launching new Products in New Zealand, leading Spanish Products team, Country Manager and winning biggest customers for the company.

- Consistently promoted to increased responsibility positions at national and global levels, and selected for Vodafone's top talent Global Leadership Programme.

- Bilingual in Spanish and Catalan, with excellent English and good understanding of Portuguese and Italian.

KEY ACCOMPLISHMENTS

* Lead of global team and strategy on Enterprise Mobility Solutions, differentiating Vodafone Global Enterprise offer and supporting sustained two digits YoY growth in very challenging financial scenario.

Achieve industry recognition with Best Enterprise Service award 3GSM 2009 as well as leadership position in analysts view ( Gartner, Ovum, Current Analyst... )

* Led high-impact Top Corporate sales programme to double revenues in just two years, competing agains strong incumbent Telefonica and migrating several of their biggest customers ( 100% growth Vodafone's market share in two years )

* Launched new Mobile Voice product to New Zealand business market achieving +30% revenue growth per user.

* Managed national Business Products team developing and launching new business proposition. Lead position across all Vodafone Group in sales for new products

* Set up and coordinated Presales Technical Group across Spain, managing complex sales and tailored solutions for top accounts.

* Achieved 178% target in first year as Key Account Manager, with no previous sales experience

Juan-Jose de Juan’s Specialties:

Managed Mobility Services, Business Development, Corporate negotiations, Manager, Product marketing, Segment marketing, Product development, Technical sales, International coordination, Virtual teams, Innovation, Key Account manager, Best Practices, Global Enterprise, Global Solutions, Enterprise solutions, Managed Mobility
Editor of www.jjuan.net
Languages : English, Spanish, Catalan and Portuguese
Contact : jjuan@jjuan.net

Juan-Jose de Juan’s Experience

• Global Head of Customer Solutions

  Vodafone Global Enterprise

  (Public Company; 10,001 or more employees; VOD; Telecommunications industry)

  January 2007 — Present (2 years 11 months)

  Vodafone Global Enterprise is the division of Vodafone Group fully responsible for sales and business development into multinational corporates market, including Top 150 companies worldwide.
  
  During his first year in the role, Juan-Jose has led the team to design and deliver a full new set of Global Solutions, available consistenly across multiple countries in the main strategic areas :
  
  - Voice and Convergence, covering multinational fixed and mobile convergence
  - Data connectivity, allowing consistent woldwide projects
  - Managed services, including multicountry Spend and Billing solutions as well as Device and Security control
  - Mobile applications, with flexible mobilisation of existing business proceses and tools
  
  This has allowed the creation of a Global Mobility outsourcing offer and sign of global deals in more than 70 countries.
  
  Delivery to a world-class team of more than 200, in 20+ countries in Europe, America and APAC.

• Head of Products & Solutions

  Vodafone MNC

  (Public Company; 10,001 or more employees; VOD; Telecommunications industry)

  January 2007 — May 2007 (5 months)

• Senior Manager Business Development – Corporates Programme

  Vodafone

  (Public Company; 10,001 or more employees; VOD; Telecommunications industry)

  September 2004 — December 2006 (2 years 4 months)

  Create and lead a virtual team of Key Account Managers and Project specialists to increase sales and improve sales model for Top Corporates.
  Responsible for involvement of VF Spain´s CEO and Board as account sponsors and linking Corporate offers with a new strategic Value-based proposition.
  
  MAIN ACHIEVEMENTES :
  - Increased revenues by 100% in 2 years ( up to 50M€/year ) with top corporate market share gain of 16%
  - Successfully engage with Top100 Spanish Corporates and their key decisors
  - Coordinator for commercial relations between Vodafone Spain and America Móvil group
  - Programme selected as "example of excelence" and presented to Arun Sarin and 300 staff at Talkabout ´06

• Multiple management roles

  Vodafone España

  (Telecommunications industry)

  1997 — 2006 (9 years )

• Senior Programme Manager

  Vodafone New Zealand

  (Public Company; 10,001 or more employees; VOD; Telecommunications industry)

  January 2004 — August 2004 (8 months)

  - Leading Wireless Office, key Vodafone voice proposition for business market. Juan-Jose developed and coordinated multi-area workgroups, periodically reporting to Vodafone New Zealand management board and represented through Vodafone Group.
  
  ++ Successfully launched Wireless Office increasing revenues ( average +30% by user ) with sales figures well above targets

• Best Practices Coordinator

  Vodafone New Zealand

  (Public Company; 10,001 or more employees; VOD; Telecommunications industry)

  January 2004 — August 2004 (8 months)

  - Detecting new opportunities in both companies through meetings and brainstormings with directors team, sharing information and developing action plans in all areas.
  
  ++ Some successful initiatives are : America´s Cup project, NZ new customer loyalty program, new products on development, new secondments, corporate sales initiatives…

• Country Manager Vodafone Global Programme “Mobile Office”

  Vodafone Group

  (Public Company; 10,001 or more employees; VOD; Telecommunications industry)

  April 2003 — July 2004 (1 year 4 months)

  - Main contact to Vodafone Global organisation for development of the global business propositions and products
  - Link between global and local programmes, reporting KPIs and status
  - Influencing global road maps and processes and producing local road maps
  - Co-ordinating, prioritising and evolving new ways of working for local development projects
  - Responsible for the operationalisation of the Mobile Office proposition

• Group Product Manager – Business Marketing

  Vodafone Spain

  (Public Company; 10,001 or more employees; VOD; Telecommunications industry)

  October 2001 — July 2004 (2 years 10 months)

  - Juan-Jose created and headed a Product Managers team for business market. In this role he was responsible for coordination of Vodafone Spain Product Roadmap ( both local and global products ) and lead of Product Strategy ( sales targets, segment promotions, communication, pricing … )
  
  ++ Business product managers team became the reference across the company and successfully implemented the product portfolio improving Vodafone Spain position in the market.

• Marketing Manager - Value Added & Internet services

  Vodafone Spain

  (Public Company; 10,001 or more employees; VOD; Telecommunications industry)

  March 2001 — October 2001 (8 months)

  - Creation and coordination of Value Added services marketing team for business segments
  - Responsible for leading non-voice services ( Messaging, mobile Data , mobile email… ) including the launch of GPRS new services to the market
  
  ++ Successful launch of new services ( GPRS offer, Mensaweb, Vodafone Mail .. ) with a strong increase of non-voice revenues in business markets

• Solution Sales national coordinator

  Airtel Móvil

  (Privately Held; 1001-5000 employees; Telecommunications industry)

  March 1998 — March 2001 (3 years 1 month)

  - Coordination of the national Sales Engineering group ( > 25 telecom. engineers ) being responsible for development of regional teams ( providing second-level support, training and coaching ) and end-to-end project management for top-level corporates and public sector
  
  ++ Successfully position Airtel/Vodafone into the corporate solutions market, being awarded for negotiating and implementing Vodafone´s biggest corporate customer

• Key Account Manager for Corporates

  Airtel

  (Public Company; 1001-5000 employees; Telecommunications industry)

  February 1997 — March 1998 (1 year 2 months)

  - Selling customized telecommunication services to Corporate and SME customers in Valencia region, establishing and developing long-term client relationships and maximising introduction of mobile telephony and new services in these customers
  
  ++ Obtaining sales results well above targets ( >150% for new activations, revenue and customer satisfaction )

• Point of Sale Manager

  Future Phone Valencia

  (Privately Held; 1-10 employees; Telecommunications industry)

  June 1995 — February 1997 (1 year 9 months)

  Responsible for a Mobile Telephony dealer. Part time job while finishing my university degree.

Juan-Jose de Juan’s Education

• Vodafone Global Leadership Programme

  General Management 2004 — 2009

• IMD (International Institute for Management Development) - Business Programs

  Finance, Economics, Management 2006 — 2006

  Activities and Societies:

  Managing for Value Executive Programme

• Global Integration - Managing Internationally

  Tools for Cross-Cultural Success, Managing Virtual Teams, Remote & International teams 2004 — 2006

  Activities and Societies:

  Managing Remote Teams, Virtual Teams, Skills for the Matrix Environment

• IE (Instituto de Empresa)

  MBA , Executive MBA , 1999 — 2000

  Active member or IE Alumni Association. Networking, conferences, sport activities, speakers....

  Activities and Societies:

  Finance, Marketing, Sales, HR, Business development, International economy, Technology...

• Universidad Politécnica de Valencia

  Engineer , Telecommunications, Teleco , 1990 — 2000

  Electronics, Communications, Microwave, Fiber Optics....

  Activities and Societies:

  Management of alumni Telecom fair ( Tecnocom ) with more than 30 companies attending and showing their products. First experience in Sales and Marketing

• Universidad Politécnica de Valencia

  Telecom 1990 — 2000

• IES Castalla - Alicante

  IES , 1985 — 1989

• IES Castalla - Alicante

  IES , 1985 — 1989

Additional Information

Juan-Jose de Juan’s Interests:

Travel,( Asia, Europe, Latinamerica, Australia & NZ), Diving, ( PADI Diver ), Networking, Mind mapping, Photography, Personal web site and blog : www.jjuan.net, Web 2.0 tools : Twitter ( @jjjuan ), Flickr Mobile applications for business and personal use

Juan-Jose de Juan’s Groups:

Vodafone Global Leadership Programme,
Instituto Empresa ( IE Business School ) Alumni Association, administrator of Teleco Valencia Linkedin Group ( >300 members )

•    IMD Alumni, Faculty & Staff
•    Blue: The DallasBlue Business Network (25,000+ members)
•    Sales Training Drivers
•    eOffice
•    ieCommunities
•    Teleco Valencia
•    Vodafone Global Leadership Programme
•    Telecom Professionals
•    MobilOpen :: the mobile business group
•    OpenNetworker.com
•    Global Worker
•    iTelco
•    MyLinkWiki
•    Mobile Messaging & VAS (www.vas-messaging.com)
•    Apple Professionals
•    Nokia World
•    Global group
•    International Business
•    Blackberry Addicts
•    MindManager Enthusiasts
•    Wireless Telecommunications Worldwide
•    Vodafone
•    Total Telecom Professional Network
•    Universidad Politécnica de Valencia - Alumni
•    Vodafone Friend
•    ETSIT Alumni
•    Spanish Connection
•    Telecom Executives Business Network
•    TEM - Telecom Expense Management
•    Mobile Telecom Operators
•    Universidad Politécnica de Valencia
•    Spain Abroad
•    ETSIT-UPV (Telecommunication Faculty - Polytechnic University of Valencia)
•    Business Friends Valencia
•    Linking Nikon ® D-SLR Camera Users
•    IMD Alumni network
•    EVUA
•    Mobile Broadband
•    Aberdeen Communications Research
•    IMD - Opinions from Business Leaders and IMD Faculty (public group)
•    Enterprise Mobility Managed Services
•    Vodafone Global Enterprise - Alumni

Juan-Jose de Juan’s Honors:

- 3GSM 2009 Best Enterprise Service award to Vodafone Global Enterprise, with key contribution as lead of Solutions team
- Current Analysis : Best Device Manager enterprise service

- Vodafone Global Enterprise 2008 annual award for "Customer Focus", after just one year with the new business unit
- Member of Vodafone Global Leadership Programme ( >100 selected out ot 80.000 employees )
- Award for winning biggest Vodafone Spain corporate customer

Juan-Jose de Juan’s Contact Settings

Interested In:

• career opportunities
• consulting offers
• new ventures
• job inquiries
• expertise requests
• business deals
• reference requests
• getting back in touch