Jon Mick

Current

Program Manager at projekt202

Past

Consultant at Initiate Systems
Track Lead for Management Reports at Deloitte Project: TIERS
Consultant at Deloitte Consulting

Programmer Analyst at Deloitte Project: Deloitte HR
Programmer Analyst at Deloitte Project: Deloitte Consumer Business
Systems Analyst at Deloitte Consulting
Training Environment Coordinator at Deloitte Project: CalWIN
Owner/Consultant at Tech Out Here LLC (Self-employed)
HR Programmer Analyst at U-Haul
Radio Promotions Internship at The EDGE 103.9
E-Commerce Manager at The Thing Shop / NEVAccessories

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Education

Arizona State University
Lake Havasu High School

Recommended

3 people have recommended Jon

Connections

192 connections

Industry

Information Technology and Services

Websites

Jon Mick's PDF Resume

Jon Mick’s Summary

Passionate about technology and communicating with people. Extensive experience with new and emerging web/online communication technologies,
such as RSS, blogs, and social networks. Record of improving efficiency and productivity through automation and process improvement. Outstanding interpersonal, managerial, creative, and problem solving skills. Analytical, articulate, and diligent.

Jon Mick’s Experience

Program Manager

projekt202

(Privately Held; 11-50 employees; Design industry)

October 2008 — Present (1 year 2 months)
Consultant

Initiate Systems

(Privately Held; 51-200 employees; Computer Software industry)

April 2008 — October 2008 (7 months)

Responsible for implementing the Initiate™ master data management (MDM) software for Initiate's public sector, commercial, and healthcare customers. Responsibilities include participating in the architecture and design, data analysis, software configuration, customer testing, and production rollout phases.
Track Lead for Management Reports

Deloitte Project: TIERS

(Government Agency; 51-200 employees; Information Technology and Services industry)

June 2007 — December 2007 (7 months)

• Currently lead management reports development team for custom-built Welfare Eligibility System for State of Texas
• Responsible for requirements, design, development, unit testing, successful implementation, and maintenance of Reporting Functional Area comprised of over 200 individual reports (created with Crystal Reports 8.5) that present data from our system to several State and Federal agencies, both in real-time and in scheduled nightly routines
• Supervise team of three subcontracted developers
Consultant

Deloitte Consulting

(Partnership; 10,001 or more employees; DC; Management Consulting industry)

August 2006 — December 2007 (1 year 5 months)

• Promoted to Consultant level after 1.5 years when average promotion time is 2-3 years
• Includes same job duties as Business Technology Analyst but involves more interaction and responsibility with client such as ownership of deliverables and facilitation of meetings
• Currently working at a 106% utilization rate (hours billed / 40 hours); well above company goal of 95%
• Designed marketing materials and e-mail correspondence for several local, regional, and national events
• Presented at quarterly staff meetings on such topics as Web 2.0, lifehacking, and online social networks
• Participated in alma mater recruiting by presenting at career fairs, particpating in Q&A panels, and leading team of 12 coworkers for resume screening process
Programmer Analyst

Deloitte Project: Deloitte HR

(Partnership; 10,001 or more employees; DC; Management Consulting industry)

February 2007 — June 2007 (5 months)

• Developed multiple Microsoft Access forms and reports using Visual Basic for Partner/Director Year-End Evaluation Process, an internal project with the Deloitte HR team, that provided management with accurate statistics and forecasting for management compensation
Programmer Analyst

Deloitte Project: Deloitte Consumer Business

(Partnership; 10,001 or more employees; DC; Management Consulting industry)

September 2006 — November 2006 (3 months)

• Developed ASP.NET web-based application using C# for Online Customer Experience Prototype, an internal project for the Deloitte Consumer Business industry, that generates analytics based on retail customer surveys
Systems Analyst

Deloitte Consulting

(Partnership; 10,001 or more employees; DC; Management Consulting industry)

February 2005 — August 2006 (1 year 7 months)

• Contributed to profitability by achieving utilization rate of 107%; well above goal of 80% (first year), 95% (second year)
• Helped solve business problems that revolve around client’s overall information technology strategy, organization, and infrastructure
• Developed strong professional relationships with client personnel and industry professionals on all engagements
• Contributed to development of sales presentation deliverables using prescribed frameworks and methodologies
• Created national internal blog for Deloitte’s system analyst community (~500 employees) with over two dozen individual contributors; acted as inaugural editor-in-chief
• Learned to understand types of enterprise systems and how technology
is leveraged by enterprises
Training Environment Coordinator

Deloitte Project: CalWIN

(Government Agency; 51-200 employees; Government Administration industry)

February 2005 — July 2006 (1 year 6 months)

• Training environment coordinator for CalWIN, a custom-built Welfare Eligibility System for State of California
• Prepared training environments for all 25000+ CalWIN users by populating database with training data from over 130 unique cases; built and distributed case data sheets consisting of over 425000 unique cases to all trainers and students
• Created, developed and maintained test scripts for training database exercises using IBM Rational Robot
• Reengineered data population procedure to move it from manual process to nearly automated process
• Reviewed training schedule and developed timelines / strategy for pre-building data. Defined and implemented QA plan for all case data in addition to creating repeatable test scripts for quicker testing on future releases
• Monitored and tracked Help Desk calls from training sessions. Supported resolution of application issue
Owner/Consultant
Tech Out Here LLC (Self-employed)

(Self-Employed; Myself Only; Information Technology and Services industry)

June 2003 — February 2005 (1 year 9 months)

• Created technology consulting business with proper business plan, financing, business structure, and accounting methods. Collaborated with attorney to legally form business entity. Developed marketing plan including business identity
• Maintained relationships with over 25 satisfied, recurring customers. Conducted training sessions, troubleshot hardware/software, installed networks, and provided client assistance in all technology issues
HR Programmer Analyst

U-Haul

(Transportation/Trucking/Railroad industry)

August 2004 — December 2004 (5 months)

• Created employee relations website, designed online reports for applicant reporting and online application forms
Radio Promotions Internship

The EDGE 103.9

(Privately Held; 11-50 employees; Entertainment industry)

April 2004 — August 2004 (5 months)

• Collaborated in teams of 3-7 coworkers to promote station to the public at client remotes and station-sponsored events
• Set up and took down events, prepared press releases, researched demographics, and performed basic office duties
E-Commerce Manager

The Thing Shop / NEVAccessories

(Privately Held; 11-50 employees; Internet industry)

January 2002 — January 2004 (2 years 1 month)

• Designed clean, dynamic website with discussion board and shopping cart. Installed and maintained wireless/wired network of Microsoft PCs. Provided technical support to entire staff.
• Handled customer support through phone and e-mail. Organized annual car show with over 100 entries. Interviewed assistants and promoted a replacement.

Jon Mick’s Education

Arizona State University

Bachelor's , Business Administration

Full-ride academic scholarship; Dean’s list for multiple semesters; additional courses included computer science, graphic design, sales, technical writing, calculus, real estate, agribusiness, and tourism

Activities and Societies:

DISC (Department of Information Systems Club)
Lake Havasu High School

4.2 GPA (with Honor's Credit); graduated in top 3% of graduating class of 350

Activities and Societies:

Honor Roll, National Honor Society, Tennis, Homecoming Court, Student Government, Senior Class President, Campus Ambassadors, World Tour Group, Fellowship of Christian Athletes