Sr. Solution Architect at Northrop Grumman Information Systems and ITIL Service Manager Certified
Columbus, Ohio Area
Sr. Solution Architect at Northrop Grumman Information Systems and ITIL Service Manager Certified
Columbus, Ohio Area
Technology Leader with over 14 years experience in many aspects of technology from application development to infrastructure to leading technology projects. I have worked for small companies as well as large fortune 50 corporations. My career goals include furthering my leadership skills as well as leading direction in a technology team or company.
Technical architecture both software and Infrastructure
Enterprise Application Integration
Software Development
Help Desk and Call Center Technologies
Database Application Development/Administration
Process/Tool Integration and Implementation
ITIL Master Certification (2008)
Tibco certified training in Business Works, Business Connect, Hawk, Rendezvous, Enterprise JMS.
Over 1,000 hours of technical training and project management courses.
(Public Company; NOC; Defense & Space industry)
May 2009 — Present (7 months)
(Public Company; LTD; Retail industry)
June 2004 — May 2009 (5 years )
• Lead team of 10 individuals providing implementation/support of infrastructure applications.
• Technical lead for many projects involving EAI solution architecture/design/implementation using TIBCO products with budgets from $1M to $100M.
• Architected/Implemented single sign-on framework using CA Siteminder Policy Server, SunOne LDAP, and Microsoft Active Directory.
• Member of Architecture Review and Governance Board.
• Lead technical project teams from 5 to 50 individuals across many technical areas.
(Public Company; 10,001 or more employees; im; Information Technology and Services industry)
December 2000 — March 2004 (3 years 4 months)
• Technical project lead for several e-Commerce projects including implementation of B2B processes using Tibco Business Works and Tibco Rendezvous/EMS.
• Designed and Developed SOA using SOAP/XML for conversion of legacy RPC-based ordering and other supply chain transactions (pricing and availability, invoicing, shipment notices), reducing partner deployment time by 40% and support resource need by 30%.
• Implemented Cyclone Interchange into environment and converted over 160 partners from cost-based communication to Cyclone EDIINT communication.
(Privately Held; 1001-5000 employees; Telecommunications industry)
January 1999 — December 2000 (2 years )
• Managed call-center-systems support team as well as training and staffing of on-site as well as centrally located support personnel.
• Engineered the design and implementation of call center systems architecture. Innovated sales verifications processing by steering technical team through integration of digital recording software (Tantacomm Systems DART) into call center environment, resulting in $500,000 annual savings.
(Partnership; 10,001 or more employees; Financial Services industry)
January 1998 — December 1998 (1 year )
• Analysis and development of specialized reporting processes for management of collections operations.
• Pioneered reconstruction of call center operations strategy by leading migration of collection accounts to an automated-dialing system, increasing the contact rates region-wide by 1000%.
(Information Technology and Services industry)
June 1996 — December 1997 (1 year 7 months)
MBA , Business Administration , 2009 — 2010 (expected)
BBA , Management Information Systems , 1990 — 2009