Jim Gomez

Current

Associate Director, Workplace Services at Bristol-Myers Squibb Company

Past

Sr. Manager, Information Support Services at Siemens Medical Solutions USA, Inc.
Sr. Project Manager at Siemens Medical Solutions USA, Inc. (via CompUSA Technical Services)
Operations/Logistics Manager at E/A/F Computer Service Supplies USA, Inc.

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Education

DeVry University

Recommended

3 people have recommended Jim

Connections

256 connections

Industry

Pharmaceuticals

Jim Gomez’s Summary

* Highly accomplished information technology executive with 15+ years of experience and extensive qualifications in various areas of information technology support and services.

* Dynamic leadership acumen pertaining to information technology programs and initiatives.

* Strong interpersonal skills and proven success in building creative, highly energized, focused teams that deliver on service commitments.

* Foreign language proficiency in Spanish.

* ITIL v3 Foundation Certified.

Jim Gomez’s Specialties:

* Advanced knowledge of phone switch technologies, call processing, and call flows (Avaya and Siemens). Extensive knowledge of incident tracking software (Remedy) and an enterprise resource planning tool (SAP).

Jim Gomez’s Experience

Associate Director, Workplace Services

Bristol-Myers Squibb Company

(Public Company; 10,001 or more employees; BMY.NYS; Pharmaceuticals industry)

March 2003 — Present (5 years 9 months)

- Also held the position of Associate Director, Enterprise Service Center.
- Also held the position of Manager, US Help Desks.
Sr. Manager, Information Support Services

Siemens Medical Solutions USA, Inc.

(Public Company; 10,001 or more employees; SI.NYS; Medical Devices industry)

June 1999 — February 2003 (3 years 9 months)

- Also held the position of Manager, Desktop Support Services
Sr. Project Manager

Siemens Medical Solutions USA, Inc. (via CompUSA Technical Services)

(Public Company; 10,001 or more employees; USCOMBI.MX; Information Technology and Services industry)

August 1997 — June 1999 (1 year 11 months)

- Also held the position of Technical Services Account Manager
Operations/Logistics Manager

E/A/F Computer Service Supplies USA, Inc.

(Public Company; 501-1000 employees; ACL.L; Computer Hardware industry)

February 1992 — August 1997 (5 years 7 months)

- Also held the position of Sales Manager
- Also held the position of Office Manager