
Director of Technical Services at The Advisory Board Company
Portland, Oregon Area

Director of Technical Services at The Advisory Board Company
Portland, Oregon Area
Over my 15 year career history, my experience has included almost all aspects of Information Technology including network administration, system design and engineering, data center design and management, practical security implementation, messaging systems, and direct management of large teams of people. I have current Microsoft certifications and have implemented every version of Exchange into production environments. Mixed environments blending Windows with Linux and Mac systems are of particular interest to me.
I am very passionate about technology and the success of the people using it. I have paid close attention to my performance as a manager and care about the careers of my team as well as their contribution to the company. I am a capable hands-on technical resource, IT visionary, and a proven leader; capable of enabling an IT team to great accomplishments and successful careers.
IT personnel management, IT infrastructure project management, data center management, open-source technologies, microsoft technologies, mixed OS environments, enterprise servers, budget management
Microsoft Certified System Administrator Windows 2000/2003
Microsoft Certified System Administrator: Messaging (Exchange 2003)
Exchange 2003 Design Certified
(Public Company; ABCO; Hospital & Health Care industry)
December 2008 — Present (8 months)
I lead the professional services and technical support organization for the Optilink software division.
(Privately Held; 11-50 employees; Computer Software industry)
October 2007 — November 2008 (1 year 2 months)
I was brought on board to support Jive’s rapid growth and establish an efficient IT organization and bring stability to a rapidly changing environment
(Privately Held; 201-500 employees; Computer Software industry)
May 2005 — October 2007 (2 years 6 months)
I managed the IT Operations department for this 400-person company headquartered in Portland with satellite offices in San Bruno and London. My role was both as a manager as well as a senior level systems engineer.
(Public Company; 1001-5000 employees; NTIQ; Computer Software industry)
June 2001 — April 2005 (3 years 11 months)
I managed a 12 person IT team comprised of network and system administrators and engineers located in 4 locations throughout the United States. Directing the efforts of local and remote employees, maintain Active Directory, Exchange, SQL, PBX, HP Servers, managing three corporate data centers, and over 300 production servers were all part of my team’s responsibilities.
(Public Company; 201-500 employees; WEBT; Information Technology and Services industry)
January 2001 — May 2001 (5 months)
(Public Company; 1001-5000 employees; RRRR; Internet industry)
January 1999 — January 2001 (2 years 1 month)
I managed a small team responsible for IT at a 1500 person company. I was also the lead engineer for client engagements performing billable work managing Internet systems for key customers.
(Leisure, Travel & Tourism industry)
March 1997 — January 1999 (1 year 11 months)
I was responsible for maintaining a Windows based network environment for a large Australian travel firm. I also acted as the webmaster and web developer.
(Information Technology and Services industry)
June 1994 — February 1998 (3 years 9 months)
I worked with a team that provided network consulting services to a wide range of professional clients. I provided technical design and support for platforms that included DOS, Windows 3.11, Windows 9x, Windows NT, and NetWare 3.12. Clients included retail, manufacturing, law firms, and medical offices.
new technology (.NET, AJAX, Web 2.0, etc), canoeing, reading, being a father of 4
Microsoft Certified System Administrator
Certified on Exchange 2003 design and administration