Jeffrey Hulten

Current

• Systems Engineer at All Star Directories

Past

• Release Engineer at All Star Directories
• Consultant at Siemens Business Services
• Senior Technical Specialist at Washington Mutual

• Senior Engineer at MJM Technologies
• Technical Consultant at Clarify / Nortel Networks
• Senior System Administrator at Premier1 Internet Services

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Recommended

12 people have recommended Jeffrey

Connections

350 connections

Industry

Computer Software

Jeffrey Hulten’s Experience

• Release Engineer

  All Star Directories

  (Privately Held; Internet industry)

  January 2006 — November 2007 (1 year 11 months)

  • Developed and implemented a source control branching strategy that supported concurrent projects on multiple websites.
  • Converted source control management from CVS to Subversion.
  • Converted ticket management history from CVSTrac to Trac mapping data schemas and correcting character encoding to Unicode.
  • Developed and delivered training for developers on systems.
  • Built and revised release management and engineering process until it could be executed by junior staff. Eliminated the Release Engineer job role in the process.
  • Provided mentoring and third level support for system administration staff.

• Consultant

  Siemens Business Services

  (Public Company; si; Information Services industry)

  December 2004 — January 2006 (1 year 2 months)

  • Managed four engineers in the Seattle area and one engineer in Chicago.
  • Responsible for steady-state operations for backup environment.
  • Managed reduction of request backlog from over 150 requests to fewer than 25.
  • Managed adding 1500+ backup clients to the enterprise in 16 weeks.
  • Developed and delivered training for engineers transitioning from previous vendor.

• Senior Technical Specialist

  Washington Mutual

  (Public Company; WM; Banking industry)

  March 2002 — December 2004 (2 years 10 months)

  • Developed data mart and ETL to extract data from multiple NetBackup databases.
  • Provided ad-hoc reports for management to increase visibility into issues such as tape retention, policy compliance and backup success.
  • Developed on-call notebook/procedures to enable consistency for the on-call engineers.

• Senior Engineer

  MJM Technologies

  (Computer Software industry)

  June 2001 — October 2001 (5 months)

  • Developed applications and extensions to existing CRM suites including Clarify and eBest.
  • Created and presented training for the company teaching Java2, JavaBeans, JSP and Java Servlets.
  • Designed corporate-wide area network with firewalls and VPN across multiple sites.
  • Designed and developed a customer portal for license management of products.

• Technical Consultant

  Clarify / Nortel Networks

  (Public Company; NT; Telecommunications industry)

  March 1999 — June 2001 (2 years 4 months)

  • Primary on-site customer contact for Hewlett-Packard account in Roseville, CA.
  • Managed the execution and customer expectations on a US $6M contract.
  • Provided continuing account management with an emphasis on issue tracking, expectation management and customer satisfaction.
  • Coordinated site visits with upper management as well as face-to-face meetings between HP and Nortel product engineering.

• Senior System Administrator

  Premier1 Internet Services

  (Privately Held; 1-10 employees; Internet industry)

  February 1997 — February 1999 (2 years 1 month)

Additional Information

Jeffrey Hulten’s Groups:

IEEE, ACM, PixelCorps, Norwescon, Gaia Consort Crew

•    Obama for America
•    Python Community
•    The Enterprise Architecture Network
•    Linked:Seattle
•    Python Authors
•    Agilistas
•    WaMulians Networking
•    Clarify Alumni
•    ARRL Affiliates
•    The IT Developer Network
•    American Radio Relay League (ARRL) Members (this group not sanctioned by the ARRL)
•    Python Magazine
•    Puppet Users
•    Former WaMu People
•    O'Reilly Open Source Convention OSCON
•    No Fluff Just Stuff