Greater Seattle Area
- Current
-
- Systems Engineer at All Star Directories
- Past
-
- Release Engineer at All Star Directories
- Consultant at Siemens Business Services
- Senior Technical Specialist at Washington Mutual
- Senior Engineer at MJM Technologies
- Technical Consultant at Clarify / Nortel Networks
- Senior System Administrator at Premier1 Internet Services
- Recommended
-
10 people have recommended Jeffrey - Connections
-
326
connections
- Industry
- Computer Software
Jeffrey Hulten’s Experience
-
Release Engineer
All Star Directories
(Privately Held; 51-200 employees; Marketing and Advertising industry)
January 2006 — November 2007 (1 year 11 months)
-
Consultant
Siemens Business Services
(Public Company; 10,001 or more employees; SI; Information Technology and Services industry)
December 2004 — January 2006 (1 year 2 months)
* Member of Recovery Operations team supporting the Washington Mutual account.
* Managed four engineers in the Seattle area and one engineer in Chicago.
* Provided prioritization of daily activities and coaching in customer service, communications, and teamwork.
* Worked to resolve internal team conflicts without requiring management to get involved.
* Managed steady-state operations for backup environment including client change requests, planned upgrades and operational enhancements.
* Developed processes to manage day-to-day operations of steady state activities.
* Managed reduction of request backlog from over 150 requests to fewer than 25.
* Managed operations for a project to add over 1500 backup clients to the enterprise in 16 weeks.
* Developed and delivered training for engineers transitioning from previous operations vendor.
* Developed web based portal to replace operational spreadsheets and related processes. -
Senior Technical Specialist
Washington Mutual
(Public Company; 10,001 or more employees; WM; Banking industry)
March 2002 — December 2004 (2 years 10 months)
-
Senior Engineer
MJM Technologies
(Privately Held; 11-50 employees; Computer Software industry)
June 2001 — October 2001 (5 months)
-
Technical Consultant
Clarify / Nortel Networks
(Public Company; 10,001 or more employees; NT; Computer Software industry)
March 1999 — June 2001 (2 years 4 months)
-
Senior System Administrator
Premier1 Internet Services
(Privately Held; 1-10 employees; Internet industry)
February 1997 — February 1999 (2 years 1 month)
Additional Information
Jeffrey Hulten’s Groups:
IEEE, ACM, PixelCorps, Norwescon, Gaia Consort Crew