User Experience Research Lead at HP Labs
San Francisco Bay Area
User Experience Research Lead at HP Labs
San Francisco Bay Area
My goal is to drive teams and lead in the area of consumer-centric innovation by applying user-centered design techniques to create products that inform, inspire and entertain.
• Excellent skills in problem definition and analysis
• Experience in exploring needs and usage using observation, audio diaries, and contextual inquiry
• Experience with usability testing methods: performance testing using controlled experiments, heuristic evaluation, cognitive walkthrough, think-aloud protocol, click analysis, and surveys/questionnaires
• Experience with interface design methods: paper prototyping, storyboarding, wizard of oz, wireframes, and using Gestalt’s principles
(Public Company; Computer Software industry)
December 2006 — Present (2 years 8 months)
• Exploring device centric user interaction models in the retail domain. The Retail Store Assistant is a kiosk that provides customers with a more personalized shopping experience while allowing retailers to better fine-tune marketing campaigns. Press releases for the Retail Store Assistant project
[1] http://news.com.com/HP+strolls+down+shopping+aisle+of+the+future/2100-1008_3-6187334.html
[2] http://biz.yahoo.com/bw/070529/20070529005906.html?.v=1
[3] http://www.siliconvalleysleuth.com/2007/05/post_1.html (this one has a video)
[4] http://www.electronista.com/articles/07/05/29/hp.retail.store.assistant/
[5] http://www.broadcastnewsroom.com/articles/viewarticle.jsp?id=145283
[6] http://www.internetnews.com/ec-news/article.php/3680381
(Public Company; HPQ; Information Technology and Services industry)
May 2005 — August 2005 (4 months)
• Designed, implemented, conducted and analyzed web-based surveys and multiple interviews.
• Applied the results to develop and test a user interface for a retail product concept.
• Developed a methodology for design of interfaces in different domains such as museum and office.
(Public Company; IBM; Information Technology and Services industry)
May 2004 — August 2004 (4 months)
• Designed, developed, and tested a unique user interface for intuitively searching and visualizing results of an E-Learning database using Java, RDF and Jena API.
PhD , Computer Science (Major: Human Computer Interaction; Minor: Statistics) , 2002 — 2006
Master's , Software Engineering , 2000 — 2002
Bachelor's , Computer Engg. , 1996 — 2000
• Human Computer Interaction: user experience research, user interface design, usability testing • Statistics: design and analysis of experiments • Databases: data mining, web mining, database design and management
Professional Activities
• Member: ACM, SIGCHI, BayCHI, UPA, UXnet
• Reviewer: CHI 2006-2008, AMCIS 2006, ACMSE 2004-2008, STC 2005, HCI 2007-2008, ICMI 2007, SIGCSE 2008, GHC 2008
• Local area leader for the World Usability Day - November 3, 2005
• Ambassador: UXnet www.uxnet.org/
• Treasurer – CHIMIT 2008
• Program Committee Member – CHIMIT 2008, ACMSE 2008, GHC 2008, CISIS 2009, HCII 2009
Other Activities
• Leading: Summer internship program, HP Labs (2007)
• Volunteer: Participant in the EXCITE (EXploring Interests in Technology and Engineering) camp 2004, IBM Almaden Research Center
• Leading the intern session for TechCamp 2006-2007, HP Research Labs.
• Ambassador: Anita Borg Institute for Women and Technology (2007)
• President: International Student Organization, Auburn University (2002)
• Senator: Graduate School Council, Auburn University (2001-2002)
• Member: Multicultural Diversity Commission, Auburn University, IWE, GHC 2007
• Honor Society Member: Phi Kappa Phi, Upsilon Pi Epsilon
• Awards for Superior Oral Presentation in Engineering Division, 13th and 16th Annual Research Forum, Graduate School Council, Auburn University, AL
• Presidential Graduate Research Fellowship Award, Auburn University, AL (2002-2006)
• Grace Hopper Scholarship Award (2006)
• Microsoft-ACM Student Research Competition Winner (2006)
• Outstanding Graduate Student Award, Auburn University, AL (2007)