User Experience Research Lead at HP Labs
San Francisco Bay Area
User Experience Research Lead at HP Labs
San Francisco Bay Area
• Excellent skills in problem definition and analysis
• Experience in exploring needs and usage using observation, audio diaries, and contextual inquiry
• Experience with usability testing methods: performance testing using controlled experiments, heuristic evaluation, cognitive walkthrough, think-aloud protocol, click analysis, and surveys/questionnaires
• Experience with interface design methods: paper prototyping, storyboarding, wizard of oz, wireframes, and using Gestalt’s principles
(Public Company; Computer Software industry)
December 2006 — Present (1 year 6 months)
• Exploring device centric user interaction models in the retail domain. The Retail Store Assistant is a kiosk that provides customers with a more personalized shopping experience while allowing retailers to better fine-tune marketing campaigns. Press releases for the Retail Store Assistant project
[1] http://news.com.com/HP+strolls+down+shopping+aisle+of+the+future/2100-1008_3-6187334.html
[2] http://biz.yahoo.com/bw/070529/20070529005906.html?.v=1
[3] http://www.siliconvalleysleuth.com/2007/05/post_1.html (this one has a video)
[4] http://www.electronista.com/articles/07/05/29/hp.retail.store.assistant/
[5] http://www.broadcastnewsroom.com/articles/viewarticle.jsp?id=145283
[6] http://www.internetnews.com/ec-news/article.php/3680381
(Public Company; Computer Software industry)
May 2005 — August 2005 (4 months)
Designed, implemented, conducted and analyzed web-based surveys and multiple interviews.
Applied the results to develop and test a user interface for a retail product concept.
Developed a methodology for design of interfaces in different domains such as museum and office.
(Public Company; Computer Software industry)
May 2004 — August 2004 (4 months)
Designed, developed, and tested a unique user interface for intuitively searching and visualizing results of an E-Learning database using Java, RDF and Jena API.
PhD, Computer Science (Major: Human Computer Interaction; Minor: Statistics), 2002 — 2006
Master's, Software Engineering, 2000 — 2002
Bachelor's, Computer Engg., 1996 — 2000
• Human Computer Interaction: user experience research, user interface design, usability testing • Statistics: design and analysis of experiments • Databases: data mining, web mining, database design and management
Professional Activities
• Member: ACM, SIGCHI, BayCHI, UPA, UXnet
• Reviewer: CHI 2006-2008, AMCIS 2006, ACMSE 2004-2008, STC 2005, HCI 2007-2008, ICMI 2007, SIGCSE 2008, GHC 2008
• Local area leader for the World Usability Day - November 3, 2005
• Ambassador: UXnet www.uxnet.org/
• Treasurer – CHIMIT 2008
• Program Committee Member – CHIMIT 2008, ACMSE 2008, GHC 2008, CISIS 2009, HCII 2009
Other Activities
• Leading: Summer internship program, HP Labs (2007)
• Volunteer: Participant in the EXCITE (EXploring Interests in Technology and Engineering) camp 2004, IBM Almaden Research Center
• Leading the intern session for TechCamp 2006-2007, HP Research Labs.
• Ambassador: Anita Borg Institute for Women and Technology (2007)
• President: International Student Organization, Auburn University (2002)
• Senator: Graduate School Council, Auburn University (2001-2002)
• Member: Multicultural Diversity Commission, Auburn University, IWE, GHC 2007
• Honor Society Member: Phi Kappa Phi, Upsilon Pi Epsilon
• Awards for Superior Oral Presentation in Engineering Division, 13th and 16th Annual Research Forum, Graduate School Council, Auburn University, AL
• Presidential Graduate Research Fellowship Award, Auburn University, AL (2002-2006)
• Grace Hopper Scholarship Award (2006)
• Microsoft-ACM Student Research Competition Winner (2006)
• Outstanding Graduate Student Award, Auburn University, AL (2007)