Jeffrey Henning

Current

• Chief Strategy Officer at Vovici

Past

• Chief Operating Officer at Perseus Development Corp.
• Industry Analyst at BIS Strategic Decisions

Education

• Arizona State University
• Dobson High School

Recommended

5 people have recommended Jeffrey

Connections

385 connections

Industry

Computer Software

Websites

• My Blog
• Survey Software

Jeffrey Henning’s Summary

I was a consultant with BIS Strategic Decisions (now part of Forrester Research) from 1987-1994, providing market-research and strategic-planning consulting to high technology firms including Apple, IBM and Canon, as well as bygones like Compaq, DEC, AST Research and Packard Bell.

In 1993 I co-founded Perseus Development Corporation with Rich Nadler to deliver "Customer Satisfaction in a Box", automating market research through software applications. In 1997, we launched the first dedicated web-survey software product, Perseus SurveySolutions, which won the PC Magazine Editors' Choice award in 2000. With 300 competitors nipping at our heels, we re-invented the market in 2004, coining the term Enterprise Feedback Management (EFM) to describe systematic, organization-wide leveraging of attitudinal data. The term was adopted by Gartner in 2005.

In 2006, we sold Perseus to Austin Ventures, which purchased WebSurveyor and merged the two companies into Vovici Corporation. At Vovici, my goals are to popularize the concept of EFM and to grow Vovoci into one of the 200 largest software firms (we are already in the top 500).

Jeffrey Henning’s Specialties:

Product development, strategic planning, market research, product management, computer programming, web surveys, enterprise feedback management.

Jeffrey Henning’s Experience

• Chief Strategy Officer

  Vovici

  (Privately Held; 51-200 employees; Computer Software industry)

  April 2007 — Present (2 years 8 months)

  Assist with corporate and product strategy for family of Enterprise Feedback Management software applications (on premise and on demand).

• Chief Operating Officer

  Perseus Development Corp.

  (Privately Held; 11-50 employees; Computer Software industry)

  June 1993 — March 2007 (13 years 10 months)

  Co-founded and bootstrapped Perseus Development Corp., which won the Inc. 500 twice for being one of the fastest-growing companies in North America and won the Deloitte & Touche Fast 50 four years in a row for being one of the fastest-growing companies in New England.
  
  Over my 13 years, I had many responsibilities, including:
  - Personally developing SurveySolutions for the Web 1.0 and 2.0, which won the PC Magazine Editors' Choice Award for best web-survey software
  - Leading and growing the software development organization
  - Product management
  - Managing the support, services and training organizations
  - Overseeing marketing during the critical period when we repositioned the company from the shrinkwrapped software space to the enterprise software market
  - Leading the team that coined the term Enterprise Feedback Management, which was subsequently adopted by Gartner and a dozen competitors
  
  In 2006, my partner and I sold the company to Austin Ventures.

• Industry Analyst

  BIS Strategic Decisions

  (Public Company; 201-500 employees; Management Consulting industry)

  June 1987 — June 1994 (7 years 1 month)

  I held many positions at BIS Strategic Decisions in the United States and England. I did custom consulting projects for high-tech firms (Apple, Canon, HP, etc.), then was an associate director tracking mobile computers and PDAs, then worked as a product manager in the publishing division, overseeing the development and authoring of survey-research reports.

Jeffrey Henning’s Education

• Arizona State University

  Computer Science 1986 — 1988

  I double-majored in Computer Science and English in order to pursue my interest in computational linguistics.

• Dobson High School

Additional Information

Jeffrey Henning’s Websites:

• My Blog
• Survey Software

Jeffrey Henning’s Interests:

Enterprise Feedback Management, survey research, web surveys, market research

Jeffrey Henning’s Groups:

MRA, MITX, UCC

•    Next Gen Market Research (NGMR) The fastest growing Consumer Insights group
•    The Internet Marketing Conference (IMC) Group
•    Professional Researcher Certification
•    The Giga Information Group Alumni Network
•    Austin Ventures Network
•    Gartner Customer Relationship Management (Xchange)
•    Vovici Network

Jeffrey Henning’s Honors:

- Perseus was named to the Inc. 500 twice
- Perseus was named to the Deloitte & Touche Fast 50 for New England four years in a row (one of only three companies to achieve that in that period)
- SurveySolutions for the Web 2.0 won the PC Magazine Editors' Choice Award
- I was named a VBPJ Basic Hero

Jeffrey Henning’s Contact Settings

Interested In:

• consulting offers
• expertise requests
• business deals
• reference requests
• getting back in touch