Jeff Filkins

Current

• Senior Systems Administrator at Segue Technologies

Past

• Senior Systems Administrator at SmartDraw.com
• Sr. Systems Administrator at Superscape
• IT Manager/Network Administrator at Interface Displays & Controls

• Computer Specialist at NATEC
• Quality Engineer at Precision Machine & Manufacturing Co.
• Assistant Network Administrator at Iowa State University
• Avionics Technician at United States Navy

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Education

• Iowa State University

Recommended

3 people have recommended Jeff

Connections

46 connections

Industry

Information Technology and Services

Jeff Filkins’s Summary

IT Manager/Administrator with over 13 years of relevant field experience, with nearly as many years in a supervisory/managerial role. Proven ability to translate business needs into technology solutions that support company business objectives, and to successfully manage all phases of IT projects to include: needs analysis, budgeting, vendor selection, implementation, and training. Skilled in designing infrastructure to support large user groups as well as supporting users in remote locations, with emphasis on security.

Jeff Filkins’s Experience

• Senior Systems Administrator

  Segue Technologies

  (Privately Held; Information Technology and Services industry)

  November 2008 — Present (9 months)

• Senior Systems Administrator

  SmartDraw.com

  (Privately Held; 11-50 employees; Computer Software industry)

  June 2008 — November 2008 (6 months)

• Sr. Systems Administrator

  Superscape

  (Public Company; 51-200 employees; Computer Games industry)

  July 2006 — June 2008 (2 years)

  • Key person to perform planning and execution of Microsoft Exchange upgrades covering three international offices and 160 users
  • Researched, presented, and ultimately implemented solutions which increased security, enhanced bandwidth, and shortened reaction times to problems including:
  o Windows Security Update Services
  o Complete network backup redesign
  o Exchange RPC over HTTPS
  o Outlook Web Access over SSL
  o Consolidation of global anti-virus/spyware solution
  o Server/service monitoring solutions
  • Implemented Open Source applications to enhance IT functionality and cost savings
  • Planned and implemented additional network subnets to compartmentalize bandwidth usage for core backend systems and services
  • Reorganized Active Directory structure to simplify management of client users and computers via judicious application of Group Policies
  • Introduced Linux systems into Wintel network to ease support and administration tasks, and reduce Microsoft licensing costs

• IT Manager/Network Administrator

  Interface Displays & Controls

  (Privately Held; 11-50 employees; Aviation & Aerospace industry)

  February 2000 — July 2006 (6 years 6 months)

  • Saved company an average of $70,000 (conservative estimate) per year by eliminating previous spending trends for outside technical support and consulting fees; flawless record of $0 spent on outside technical support and consulting fees since date of hire
  • Maintained a 99.965% server availability/uptime, despite numerous infrastructure expansion projects
  • Key player in helping company to secure AS9100 certification by performing numerous internal audits and providing database to track Corrective Action Reports
  • Sole full-time employee performing all administrative duties and end-user support on a dual environment LAN consisting of 5 Windows NT/2000 servers, 1 Unix server, 1 Linux server, and 55+ client workstations
  • Architect and Webmaster of Intranet website utilized by internal customers, with emphasis on Document Control, Production Scheduling, and AS9100/ISO9001 certification activities
  • Manage accuracy of data in company’s Enterprise Resource Planning SQL database

• Computer Specialist

  NATEC

  (Government Agency; Information Technology and Services industry)

  October 1998 — February 2000 (1 year 5 months)

  • Performed a wide variety of general LAN administration duties on a dual environment enterprise scale network including data backup, Gauntlet firewall security, and overall performance monitoring
  • Key person to troubleshoot and fix a crippling network problem which was deemed “unfixable” by many, and had gone unresolved for over eight months
  • Provided oversight of all LAN expansion/upgrade projects, to include set up of satellite work cells, installation and configuration of switches, hubs, and cabling to keep pace with the rapidly growing computing demands of a newly-commissioned command
  • Researched and specified hardware and software solutions for long-term, mission-critical processes involving digitization, editing, and web publishing of Naval Aviation Technical Manuals
  • Knowledgeable in all types of copper and fiber optic premise wiring, including current certification for installation and troubleshooting of fiber optic cabling

• Quality Engineer

  Precision Machine & Manufacturing Co.

  (Privately Held; 51-200 employees; Industrial Automation industry)

  May 1997 — July 1998 (1 year 3 months)

• Assistant Network Administrator

  Iowa State University

  (Educational Institution; 1001-5000 employees; Higher Education industry)

  January 1995 — May 1997 (2 years 5 months)

  • Reduced time to deploy new computer laboratory workstations from 4 hours to 30 minutes by implementing a hard drive imaging process
  • Responsible for maintaining NFS mounts and nightly backup jobs via CRON
  • Supervised and trained nine part-time computer laboratory assistants
  • Monitored and maintained computer equipment to ensure computing needs of students and faculty were met, as well as provide Help Desk support to students, professors, and administrative staff
  • Researched, specified, and installed switches, hubs, and Ethernet cabling in computer laboratories to accommodate network expansion and upgrade projects
  • Designed computer laboratory layouts utilizing AutoCAD to ensure compliance with fire codes, ADA regulations, and OSHA regulations

• Avionics Technician

  United States Navy

  (Government Agency; 10,001 or more employees; USN; Aviation & Aerospace industry)

  November 1986 — January 1995 (8 years 3 months)

  • United States Navy Avionics Technician with over 8 years of distinguished service and experience, receiving perfect 4.0 evaluation scores from superiors during entire military service
  • Supervisor of squadron avionics repair facility responsible for maintaining operational readiness of squadron aircraft and providing technical leadership and training for 12 subordinate technicians
  • Knowledgeable in repairing and maintaining over 40 airborne electronic systems including acoustic and non-acoustic sensors, electronic countermeasures, navigation, flight control, and communication systems
  • Flight Deck Aircraft Final Checker/Troubleshooter which demanded expert knowledge of essential avionics systems, working under intense pressure to meet launch schedules, and a working knowledge of aircraft hydraulic systems and General Electric TF-34 turbofan jet engines
  • Maintained a Secret security clearance with entrusted access to Secret codes and other classified material

Jeff Filkins’s Education

• Iowa State University

  B.S. , Technology, Engineering, , 1995 — 1999

  Activities and Societies:

  Epsilon Pi Tau Honors Fraternity, Society of Manufacturing Engineers Certified Manufacturing Technologist, Kauffman Enterpreneurial Program,

Additional Information

Jeff Filkins’s Honors:

Letter of Commendation - Captain B.L. Duff, USN, For outstanding performance - September 1988
Letter of Commendation - Commander F.S. Coleman, Jr., USN, For superior performance, USS Nimitz - March 1991
Letter of Commendation - Captain H.A. Petrea, USN, For outstanding firefighting efforts, USS Nimitz - December 1990
Petty Officer of the Quarter - September 1990
Eagle Eye Award - For directly preventing potential aircraft mishap - June 1990
Hallmark of Naval Safety Award - For directly contributing to safety record of 30 years mishap free flying
Battle "E" Award - December 1988
Armed Forces Expeditionary Medal - December 1988
Southwest Asia Service Medal with Bronze Star - June 1991
Qualified Expert (highest rating) in Rifle and Pistol marksmanship
Certified Naval Instructor
National Defense Medal - February 1991

Dean's List - Iowa State University
Epsilon Pi Tau Honors Fraternity - Iowa State University

Employee of the Quarter - Interface Displays & Controls